If you are a foreigner, relocated, expat or Erasmus student who needs to send something from the country you reside abroad to another country, you could have asked yourself a question: “Can the courier driver speak my language?” or “How should I communicate with him or her?” There are a lot of doubts when you are abroad and don’t know how the local courier services work.
The courier drivers are mostly locals who work within the limits of their countries, so they are supposed to speak the national language of the country they live in. Some may speak English as one of the international languages, but not necessarily. We cannot guarantee that the courier driver will speak any language you need. The courier may call you to arrange the pick-up, but only national phone numbers will be contacted. Be sure to provide the national phone number of the country of the pick-up if you want the courier to be able to contact you. To learn more about how the standard courier services work you can read this article.
But all those means are not necessary, as each parcel has an individually printed label in which states the sender, the receiver and their addresses. Also, it has a bar code that can be read with special equipment used at the delivery services. Such code helps to track the shipments and make the delivery possible. In most countries, the couriers provide you with a label to stick it on your parcel, but in the case of Spain, Poland and Sweden you need to print it yourself. All the details will be written in the language of the country of the pick-up.
In Eurosender we have customer support that can assist you in most of the European languages: Croatian, Danish, Dutch, English, French, German, Greek, Italian, Polish, Portuguese, Romanian, Slovene, and Spanish. You can address us in case you have any doubts or questions.