BRT Bartolini: Courier Services for International Shipping

BRT courier services: parcel delivery in Italy and Europe

BRT, also known as Bartolini, is an Italian-based logistics service provider and part of the DPD Group. In this guide, we gather important information about Bartolini shipping services and express deliveries in Italy and abroad.

At Eurosender, we pride ourselves on working with the best courier companies, including Bartolini. Use the tool below and get the best quote for your needs, which could be fulfilled by BRT parcel shipping services.

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Bartolini shipping services in Italy

As with any other shipping company, Bartolini courier prices depend on three main factors: the size and weight of your parcel, the country of destination and the selected service.

Within Italy, BRT offers a series of domestic delivery services, from envelope shipping to express deliveries and palletised cargo transport:

  • Express service: 24h deliveries with no parcel weight limit.
  • Priority service: next-day delivery by noon in 3,000 locations all over Italy.
  • 10:30 service: deliveries before 10:30 am the next working day in 1,500 locations in Italy.
  • Messenger service: express delivery of heavy or bulky items.
  • Envelopes and documents service: to ship small items, samples, or paper documents.

How to get a price quote with Bartolini (BRT)?

Unfortunately, Bartolini does not offer instant pricing on their website, you should request an offer directly to the courier company to see the price list. If you don’t want to wait for a quote, we have a solution for you. Since we work with BRT along with several other courier companies, you can use our price tool to get an instant shipping quote.

Bartolini international shipping solutions

Bartolini’s courier services still operate under the BRT brand in Italy, but deliveries made in Europe and abroad are organised through the DPD shipping network. With the merge, BRT shipping clients can benefit from a European network of over 120,000 delivery experts and more than 70,000 pick-up points.

If you want to organise international deliveries with BRT from Italy to another European country, the shipment will most likely be transported by road. European deliveries are usually performed within 48-72h, except for remote locations or smaller cities that have restricted access. BRT also offer international shipping options worldwide via air freight, which is fulfilled by FedEx Express.

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Frequently asked questions about BRT delivery service

How does Bartolini’s track and trace service work?
Bartolini offers a track and trace service to localise your parcel while it is in transit. Each parcel has an individual BRT tracking number, even when it belongs to a multiple-item shipment. Every time your shipment arrives at a new location, the BRT tracking number gets scanned. This way, the tracking system gets updated, and you are able to get new information regarding your shipment’s location.
If you book your delivery through Eurosender and our system chooses BRT as the shipping company that will carry out the delivery of your shipment, you will get a BRT tracking number once the order is confirmed with the courier provider.
How do I get the BRT tracking number?
You will receive the tracking number in the confirmation email. To track your parcel, simply insert the BRT tracking number in our digital tracking tool. Otherwise, you can check the Bartolini website and use their tracking tool to check what is the current location of your shipment. If the status in the tracking system remains the same for more than 48 hours, we recommend you contact us (if shipping with Eurosender) or the BRT support system directly.
Does BRT have parcel lockers?
Unlike many other companies, Bartolini does not offer you the chance to ship or retrieve a parcel from a BRT parcel locker, but they do have parcel shops in Italy called "fermopoint". Alternatively, it is possible to book a BRT delivery service from a physical office or online office in Italy. You can find BRT offices in many cities and towns in Italy. Outside of Italy, you can collect your BRT parcel from a DPD depot or pick-up point.
Can I use a BRT pick-up point or depot to ship outside of Italy?
If you are shipping packages with Bartolini internationally you can ship them to a DPD pick-up point, as BRT is part of the DPD group. When booking with Eurosender, even if your shipment is done with BRT, you will benefit from door-to-door delivery services. The courier will take the parcel from the origin address and deliver it to the destination.
What does the BRT status ’Hold at depot’ means?
When the BRT status of your shipment is 'Hold at depot', it means that the company has tried to make a delivery but failed. There are many possible reasons why the delivery may not have been successful - check our article to understand more.
Once this happens, the courier company will keep your parcel in a DPD or BRT depot or parcel shop. You can wait for BRT to arrange another delivery attempt or pick up your parcel directly at the BRT post office.
What are the Bartolini delivery days?
BRT standard deliveries will be made during weekdays. You can calculate the delivery time for a parcel within Italy on their webpage. If you have booked a BRT courier service with Eurosender, you can use our estimated delivery tool.
What are the Bartolini delivery times?
See below the delivery time estimation for BRT courier services to different destinations:
  • BRT domestic deliveries within Italy: 24/48h for most locations
  • BRT international deliveries in Europe: 48/72h for most locations
  • BRT international deliveries worldwide: 2-5 working days
Does the BRT shipping include insurance?
No, insurance is not included in BRT shipping services. However, the company offers some insurance options you can add to your parcel.
At Eurosender, we offer basic insurance included in the shipping price, even when using BRT courier services.
Does BRT offer cargo or bulk shipping services?
Yes, BRT offers cargo shipping for bigger or bulkier items. You can ship cargo on pallets worldwide through their Express Service (up to 68 kg) and the Messenger Service (from 68 kg to 1,000 kg).
What is Bartolini’s contact number?
When your shipment is booked through our platform, we will take over all communication with the courier on your behalf. For any query or issue, you can simply send us a message through the chatbox in the bottom right corner of the screen, and we will gladly assist you in the best way possible. However, if you wish to contact BRT courier services personally, we recommend checking their phone number directly on the company’s website.
What are the BRT restricted goods?
In general, BRT restricted goods are those that are not accepted by the company for shipping by any means of transportation. Here is a brief list of BRT restricted goods:
  • unpacked parcels;
  • boats;
  • machinery that cannot be palletised;
  • goods sent to PO boxes (discover alternative ways to send a package to a PO box or parcel locker);
  • valuable and antique items (jewellery, paintings, precious stones, etc.);
  • goods that require a temperature-controlled environment;
  • lottery tickets and money;
  • goods that cannot be transported by law;
  • medical waste or materials;
  • flammable and dangerous goods.
See the complete list of prohibited and restricted items applicable to most courier companies.
How can I benefit from discounted shipping services with BRT?
At Eurosender, we always negotiate affordable shipping rates with our logistics partners, including BRT courier services. Furthermore, we also try to provide special offers to our individual and business consumers. Set up an account on our platform and benefit from our already negotiated prices, alternative payment methods and discounts. Consider that we also collaborate with various student organisations that can provide discount codes to students who need to ship luggage to a student dormitory or back home.
Can I still send a package to the UK with BRT, even after Brexit?
Despite the effects that Brexit has had on the logistics world, shipping with Bartolini to the UK after Brexit is still possible. Bartolini is a part of the DPD group, and they have rearranged their service to be able to offer shipping to the UK even after Brexit. Goods sent or imported to and from the UK will have to go through customs, and they may be subject to VAT and other customs charges. If you want to learn more about shipping with Bartolini to the UK after Brexit, you can check our extensive Brexit shipping guide.
Does BRT deliver on Saturdays and Sundays?
As a general rule, shipments carried out by Bartolini are collected and delivered from Monday to Friday. BRT standard deliveries will be conducted during weekdays. On rare occasions, during peak seasons when the volume of parcels increases significantly, courier companies may decide to extend their working schedule and cover weekends as well.
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Disclaimer: The information above is the result of online research conducted in August 2022. For more information about BRT tracking number, BRT courier services and prices, and Bartolini delivery days and times, we strongly recommend checking the courier company’s official website.