HOW TO SHIP
HOW TO PACK
Follow these packaging guidelines to send supplements and vitamins safely overseas:
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SHIPPING REGULATIONS
FOR BUSINESSES
Licensed companies can ship larger quantities of authorised supplements as long as the documents and certificates required by the destination country are provided. Vitamins, minerals, bodybuilding and dietary products imported to the EU must comply with the regulations on food supplements. Make sure that any additives in the supplements (especially colourants, sweeteners and preservatives) are not restricted or prohibited.
FOR INDIVIDUALS
Individuals can ship food supplements internationally provided that these products are sent for personal use with no commercial intent and contain no restricted or prohibited additives in the pick-up and delivery countries.
NEED MORE INFORMATION?
Yes, you can legally mail most vitamins internationally. There are no restrictions regarding vitamins and minerals sent for personal use, as long as they do not contain any restricted or prohibited additives. We advise checking the rules of both countries in advance before booking your shipment, especially if you are mailing vitamins to countries such as the US or China.
You can send protein powder in most cases but it always depends on the product composition. It may happen that one of the ingredients is legal in one country but illegal in another, although this is not very likely. Make sure that all the ingredients comply with food safety regulations of the pick-up and destination country.
For businesses: Although shipping after Brexit is now more complicated than before, it is still possible for companies to ship supplements to the UK from the US, Europe or elsewhere. All shipments to and from the UK are now subject to customs controls. This means that you will have to pay VAT charges and duties, aside from preparing all the required documentation for the customs authorities. If you plan to import supplements to the UK, you will be legally responsible for all aspects of the products such as safety, composition and labelling.
Almost every service booked on the Eurosender platform is covered by basic insurance, which is already included in the price. If you are shipping food supplements internationally as an individual, make sure that the products do not contain additives that are prohibited in the pick-up or delivery countries, as you will not be entitled to compensation in the unlikely event of loss or damage.
Allergy serums and vials should always be kept refrigerated. They can be kept at room temperature for only about 6 hours. If you want to ship allergy serums to another city or country, make sure they are properly packed with cold packs because most couriers do not offer temperature-controlled shipping solutions for sending packages.