As a pick-up date, the customer will only choose the day which are not holidays in the country of collection. If not, Eurosender and/or the courier company may change the date of collection for the first possible business day.
In case any additional customs fee are required, the customer or the recipient is fully responsible to pay it. Neither Eurosender nor the courier company hold any responsibility in this regard.
In case the dimensions or weight exceed the values agreed in the order, extra charges may apply which may and will be charged to the customer, even after the order is delivered.
In case of shipping envelopes, only documents can be accepted by the courier company. Any costs occurring due to the customer not following this rule, will be borne exclusively by the customer.

\n* The customer needs to be aware that, if the courier company has stricter Terms & Conditions in regards to any aspect of the service, the Terms & Conditions of the courier company apply. In case the customer, after receiving information about the courier assigned to their order, does not want to comply to the courier company’s Terms & Conditions, the customer may come back to Eurosender in the next 24 hours in order to cancel the ordered shipping. Once the transport service is confirmed with the courier company, it may not be possible to cancel the order anymore.","loginRegister.login.title":"Login","loginRegister.login.input.email.label":"E-mail","loginRegister.login.input.email.placeholder":"email@example.com","loginRegister.login.input.password.label":"Password","loginRegister.login.input.password.placeholder":"password","loginRegister.login.form.submit.btn":"Submit","loginRegister.login.form.forgot.btn":"Forgot password?","loginRegister.login.form.register.btn":"Create account","loginRegister.login.form.register.url":"/en/account/register","messages.general.viewAll":"View all","messages.general.customer.business":"Business customer","messages.general.customer.private":"Private customer","messages.general.close":"Close","messages.product.name":"Products","messages.product.options.distance":"Distance","messages.product.options.seeAll":"See all","messages.product.options.publicHolidays":"Public holidays","messages.product.title.usefulLinks":"Useful links","messages.product.title.related_links":"Related shipping topics","messages.product.title.publicHolidays":"Public holidays in {city}","messages.product.title.reviews":"Reviews","messages.product.title.similarProducts":"Similar products","messages.product.subtitle.publicHolidays":"Some couriers do not operate on public holidays so please consider this when planning your shipment.","messages.product.sidebar.insertDimensions":"Insert your own dimensions","messages.product.sidebar.shippingPrice":"Shipping price","messages.product.sidebar.plusVat":"+ VAT","messages.product.sidebar.days":"days","messages.product.sidebar.cta":"Book shipping","messages.product.sidebar.disclaimer":"You can customise your order on the next step","messages.product.sidebar.shipmentType":"Shipment type","messages.product.tile.alt":"Send {product} from {from} to {to}","messages.login.success":"You have logged in successfully","messages.login.error":"Unexpected error occurred. Please refresh the page and try again.","messages.logOut.success":"You have logged out","messages.validation.empty":"Required value is empty","messages.validation.countryNotSelected":"Country is not selected","messages.validation.notNumber":"Value is not a number","messages.validation.minimum":"Value is less than minimum","messages.validation.required":"This field is required","messages.order.error.makeOrder":"An unexpected error occurred while processing your order. Please try again or contact us if this happens again.","messages.form.error.emailValidation":"Invalid e-mail address","messages.form.error.pickerValidation":"Incorrect date. Please choose another date.","messages.form.error.minItem":"You need to add at least one item","messages.form.error.tc":"You need to agree to these terms and conditions","messages.form.error.coupon":"Invalid coupon code","messages.form.error.phone":"Incorrect phone number","messages.form.error.checkFields":"There were some issues with your submission. Please check the errors.","messages.form.error.noItems":"In order to continue, you need to select at least one item","messages.form.error.dimensions.notInserted":"To continue, please insert the dimensions","messages.form.error.weight.notInserted":"To continue, please insert the weight","messages.form.error.content.notInserted":"To continue, please insert the item content","messages.form.error.value.notInserted":"To continue, please insert the item value","messages.form.success.coupon":"Coupon code applied","messages.form.info.basket":"Your basket is empty. Click on the button below to add a package.","messages.form.info.email.0":"This e-mail already exists in our system.","messages.form.info.email.1":"Click here","messages.form.info.email.2":"to log in.","messages.form.warning.remainingCharacters":"Remaining characters:","messages.payment.cc.error.incorrect_number":"Credit card number is incorrect","messages.payment.cc.error.setExpiryMonth":"Expiry month must be set","messages.payment.cc.error.expiryMonthRange":"Expiry month must be between 1 and 12","messages.payment.cc.error.setExpiryYear":"Expiry year must be set","messages.payment.cc.error.expiryYearRange":"Expiry year must be between 0 and 99","messages.payment.cc.error.setCcv":"CCV must be set","messages.payment.cc.error.ccvLength":"CCV code contains improper number of digits","messages.payment.cc.error.ccName":"Name must be set","messages.payment.paypal.error.nonce":"Must first prepare paypal payment","messages.payment.general.error.validation":"There are some errors in your payment details. Please check for errors.","messages.payment.order.create.error":"An error occurred while creating an order. Please try again.","messages.payment.order.patch.error":"An error occurred while updating the order. Please try again.","messages.payment.order.payment.error":"An error occurred while making a payment. Please double check your payment details and try again.","messages.orderReview.order.notFound.head":"Not found","messages.orderReview.order.notFound.body":"We were not able to find your order.","messages.VAT.validation.message.verified.normalVat":"Your VAT ID has been validated on the VIES portal.","messages.VAT.validation.message.verified.reverseVat":"Your VAT ID has been validated on the VIES portal and reverse charge can be applied.","messages.VAT.validation.message.notVerified.normalVat":"Your VAT ID could NOT be verified on the VIES portal. Please check the correctness of the VAT ID inserted. If the ID cannot be verified or you place the order while not logged into your account, a VAT rate of 17% will apply to your order.","messages.pageNotFound":"Page not found.","messages.saving.error":"An error occurred while creating an order. Please try again.","messages.error.connection":"Something went wrong. Please check your internet connection and try again.","messages.search.type":"Type to search","messages.search.noresults":"No results","messages.search.clear":"Clear value","messages.search.clearall":"Clear all","messages.search.add":"Add \"{value}\"","messages.contact.help":"If you have any question or require assistance, contact us through the provided form, e-mail address or phone.","messages.contact.phone":"Phone","messages.testimonials.title":"What do our customers say?","messages.testimonials.testimonials":"Testimonials","messages.products.disclaimer":"The prices are based on past orders and are displayed for informational purposes only. The actual prices may vary depending on the package size and carriers availability.","messages.products.title":"What other customers have sent","messages.products.from_price":"From","messages.holiday_delays.title":"Holidays are around the corner","messages.holiday_delays.read_more":"Read more about the delivery time during this period.","messages.holiday_delays.part1":"During the winter holiday season, courier companies are working around the clock to deliver all the packages. Due to the increased volume of orders, delays in the delivery time may occur.","messages.holiday_delays.part2":"We strongly recommend placing an order ahead of time!","messages.holiday_delays.part3":"We wish you joyful holidays and a happy New Year!","messages.clean_cache":"We are sorry, the page is temporarily in maintenance mode and placing orders might be more difficult for a while.
We are installing upgrades to make our page even faster. To be able to see our changes and ease your booking process, please clean your browser cache by pressing CTRL+F5!","messages.review_us":"Review us on {service}","messages.covid_info.title":"Coronavirus update – impact on shipping","messages.covid_info.desc.1":"In response to the current coronavirus (COVID-19) outbreak, we have put together a few recommendations regarding shipping.","messages.covid_info.desc.link":"Read all the details here.","messages.covid_info.desc.2":"We would like to reassure customers that, currently, our logistics partners can still provide all types of shipping services in all regions. If you are not certain about shipping from or to a specific region, please contact us at {number}.","mockupApi.title":"Instant quotes & integration with your system","mockupApi.description":"Get immediate access to 150 M+ spot quotes for various logistics products, covering different geographies.","mockupApi.integrate":"Use Eurosender API and integrate logistics processes into any software.","mockupApi.button":"Get in touch","mockupApi.url":"/en/api-integration","orderDetailsStep.popup.title":"Please provide additional information","orderDetailsStep.popup.items":"What are you shipping?","orderDetailsStep.io_title":"Individual Offer","orderDetailsStep.title":"Order details","orderDetailsStep.shippingOptions.title":"Shipping options","orderDetailsStep.shippingOptions.8.name":"Express","orderDetailsStep.shippingOptions.8.deliveryTime":"Delivery time: EU in 24h / Globally in 48-72h","orderDetailsStep.shippingOptions.1.name":"Regular","orderDetailsStep.shippingOptions.1.deliveryTime":"Estimated delivery time: 3-7 days","orderDetailsStep.subtitle.0":"Shipment details","orderDetailsStep.subtitle.1":"Pickup options","orderDetailsStep.subtitle.2":"Contact details","orderDetailsStep.subtitle.3":"Billing information","orderDetailsStep.description.0":"Provide details of the items that you want to ship.","orderDetailsStep.description.1":"When do you want the pickup to take place?","orderDetailsStep.description.2":"You will receive an order confirmation on this email address when you’re done with the payment.","orderDetailsStep.item.header.quantity":"Quantity","orderDetailsStep.item.header.itemType":"Type of item","orderDetailsStep.item.header.weight":"Weight","orderDetailsStep.item.header.length":"Length","orderDetailsStep.item.header.width":"Width","orderDetailsStep.item.header.height":"Height","orderDetailsStep.item.header.content":"Content","orderDetailsStep.item.header.value":"Value","orderDetailsStep.item.button.newItem":"Add another item","orderDetailsStep.item.selection.type.envelope":"Envelope","orderDetailsStep.item.selection.type.package":"Package or suitcase","orderDetailsStep.item.selection.type.pallet":"Pallet","orderDetailsStep.item.selection.type.nonStandard":"Non-standard","orderDetailsStep.item.selection.weight.envelope.0.5kg":"Up to 0.5kg","orderDetailsStep.item.selection.weight.envelope.1kg":"Up to 1kg","orderDetailsStep.item.selection.weight.envelope.1.5kg":"Up to 1.5kg","orderDetailsStep.item.selection.weight.envelope.2kg":"Up to 2kg","orderDetailsStep.item.selection.weight.2kg":"Up to 2kg","orderDetailsStep.item.selection.weight.10kg":"Up to 10kg","orderDetailsStep.item.selection.weight.20kg":"Up to 20kg","orderDetailsStep.item.selection.weight.30kg":"Up to 30kg","orderDetailsStep.item.selection.weight.40kg":"Up to 40kg","orderDetailsStep.item.selection.weight.41kg":"More than 40kg","orderDetailsStep.item.selection.weight.select":"Select weight","orderDetailsStep.item.selection.weight.envelope_disclaimer.regular":"Please note that you can only send paper documents and personal IDs","orderDetailsStep.item.selection.weight.envelope_disclaimer.global":"Please note that you can only send paper documents and personal IDs","orderDetailsStep.item.selection.envelope_exclusion":"Envelopes cannot be combined with other type of shipments.","orderDetailsStep.item.selection.size.btn.moreThan":"More than 1m","orderDetailsStep.item.selection.size.btn.lessThan":"Less than 1m","orderDetailsStep.item.input.content.value.documents":"Documents","orderDetailsStep.item.checkDimensions.text":"Not sure if your package matches our shipment regulations?","orderDetailsStep.item.checkDimensions.linkText":"Check it here","orderDetailsStep.item.courierMessage.note":"Note: ","orderDetailsStep.item.courierMessage.text":"We identified the courier service provider that offers the most convenient price for the number of items and the weight you had selected. The same courier company will collect all your parcels.","orderDetailsStep.flexiBox.header":"The earliest possible date","orderDetailsStep.selectionBox.header.0":"Collection on","orderDetailsStep.selectionBox.header.1":"or any subsequent working date","orderDetailsStep.datePicker.title":"Pick-up date","orderDetailsStep.datePicker.global_routes_disclaimer":"Make sure that the selected collection date is not a bank holiday in the pick-up country.","orderDetailsStep.edt.title":"Estimated delivery time","orderDetailsStep.edt.days":"business days","orderDetailsStep.input.email":"email address","orderDetailsStep.input.address.country.placeholder":"Select country","orderDetailsStep.input.address.country.msg":"Please select a country first","orderDetailsStep.input.error.latin_chars":"Latin characters only.","orderDetailsStep.details.pickup.title":"Pickup Address","orderDetailsStep.details.pickup.input.previousAddress":"select from previous addresses","orderDetailsStep.details.pickup.input.country":"Country","orderDetailsStep.details.pickup.input.name":"name","orderDetailsStep.details.pickup.input.address":"address","orderDetailsStep.details.pickup.input.additionalInfo":"additional info - Optional","orderDetailsStep.details.pickup.input.zip":"zip code","orderDetailsStep.details.pickup.input.city":"Town / City","orderDetailsStep.details.pickup.input.phone":"phone number","orderDetailsStep.details.pickup.input.region.label":"Region","orderDetailsStep.details.pickup.input.region.placeHolder":"Select region","orderDetailsStep.details.pickup.input.state.label":"State","orderDetailsStep.details.pickup.input.state.placeHolder":"Select state","orderDetailsStep.details.delivery.title":"Delivery Address","orderDetailsStep.details.delivery.input.previousAddress":"select from previous addresses","orderDetailsStep.details.delivery.input.country":"Country","orderDetailsStep.details.delivery.input.name":"name","orderDetailsStep.details.delivery.input.address":"address","orderDetailsStep.details.delivery.input.additionalInfo":"additional info - Optional","orderDetailsStep.details.delivery.input.zip":"zip code","orderDetailsStep.details.delivery.input.city":"Town / City","orderDetailsStep.details.delivery.input.phone":"phone number","orderDetailsStep.details.delivery.input.region.label":"Region","orderDetailsStep.details.delivery.input.region.placeHolder":"Select region","orderDetailsStep.details.delivery.input.state.label":"State","orderDetailsStep.details.delivery.input.state.placeHolder":"Select state","orderDetailsStep.details.input.notes":"Special notes - optional","orderDetailsStep.details.localPhone.warning":"Courier service providers are not obliged to contact you by phone. In case they decide to do so, only local phone numbers will be contacted.","orderDetailsStep.details.billing.input.name":"Company name","orderDetailsStep.details.billing.input.address":"Address","orderDetailsStep.details.billing.input.zip":"Zip code","orderDetailsStep.details.billing.input.city":"Town / city","orderDetailsStep.details.billing.input.country":"Country","orderDetailsStep.details.billing.input.vatId":"VAT-ID - optional","orderDetailsStep.details.placeholder.name":"Name & Surname","orderDetailsStep.details.placeholder.address":"Street name, street no. & other details","orderDetailsStep.details.placeholder.additionalInfo":"Name or number on the doorbell","orderDetailsStep.details.placeholder.notes":"Although this information might be useful, courier service providers are not obligated to take it into consideration when transporting your item(s).","orderDetailsStep.details.contactPhoneModal.header":"Important notice","orderDetailsStep.details.contactPhoneModal.text":"Courier service providers are not obliged to contact you by phone. In case they decide to do so, only local phone numbers will be contacted.","orderDetailsStep.details.contactPhoneModal.button":"ok","orderDetailsStep.details.consent.newsletter":"I would like to receive newsletter emails.","orderDetailsStep.details.consent.tcDefault":"I agree to Eurosender's Terms and Conditions","orderDetailsStep.details.seeMorePopover.title":"Price calculation","orderDetailsStep.details.seeMorePopover.4.text":"If your order includes pallets or pallets and packages, the price is calculated based on volumetric weight. The volumetric weight of a shipment is a calculation that reflects the density of a shipment and not its actual weight.","orderDetailsStep.details.seeMorePopover.8.text":"The price for your express order is calculated at a shipment level, by using multiple criteria","orderDetailsStep.billing.select.address.asPickup":"Same as pickup address","orderDetailsStep.billing.select.address.asDelivery":"Same as delivery address","orderDetailsStep.contactDetails.phone.label":"Phone number","orderDetailsStep.contactDetails.phone.dialCode":"Dial code","orderDetailsStep.contactDetails.phone.countriesList":"List of countries with their dial codes","orderDetailsStep.contactDetails.phone.eu":"European Union countries","orderDetailsStep.contactDetails.phone.theWorld":"Non-EU countries","orderDetailsStep.contactDetails.contactMethod.label":"Contact method","orderDetailsStep.contactDetails.contactMethod.both":"E-mail & phone","orderDetailsStep.contactDetails.contactMethod.email":"Only e-mail","orderDetailsStep.contactDetails.contactMethod.phone":"Only phone","orderDetailsStep.contactDetails.payerType.label":"Who pays for the order","orderDetailsStep.contactDetails.payerType.individual":"Private person","orderDetailsStep.contactDetails.payerType.company":"Company","orderDetailsStep.allowed_dimensions.title":"Allowed dimensions & weight","orderDetailsStep.allowed_dimensions.envelope.header":"Envelope","orderDetailsStep.allowed_dimensions.envelope.body.0":"Max weight: up to 2 kg per envelope","orderDetailsStep.allowed_dimensions.envelope.body.1":"Max dimensions: 35 x 28 cm","orderDetailsStep.allowed_dimensions.envelope.body.2":"Limitation: only paper documents and personal IDs","orderDetailsStep.allowed_dimensions.envelope.image":"Image of the envelope. Two arrows show which parts of the item are its height and width.","orderDetailsStep.allowed_dimensions.package.header":"Package or suitcase","orderDetailsStep.allowed_dimensions.package.body.0":"Regular:","orderDetailsStep.allowed_dimensions.package.body.1":"Max length: 175 cm","orderDetailsStep.allowed_dimensions.package.body.2":"Length + girth less or equal to: 300 cm","orderDetailsStep.allowed_dimensions.package.body.3":"Max weight: 40 kg","orderDetailsStep.allowed_dimensions.package.body.4":"Express:","orderDetailsStep.allowed_dimensions.package.body.5":"Only one dimension is allowed to exceed 120 cm, by up to max. 300 cm (subject to surcharges)","orderDetailsStep.allowed_dimensions.package.body.6":"Max weight: 70 kg","orderDetailsStep.allowed_dimensions.package.image":"Image of the package. Four arrows show which parts of the item are its height, width, length and girth.","orderDetailsStep.allowed_dimensions.pallet.header":"Pallet","orderDetailsStep.allowed_dimensions.pallet.body.0":"Max height: 220 cm","orderDetailsStep.allowed_dimensions.pallet.body.1":"Max weight: 1200 kg","orderDetailsStep.allowed_dimensions.pallet.image":"Image of the pallet with packages. Three arrows show which parts of the item are its height, width and length.","orderDetailsStep.allowed_dimensions.non_standard":"If the item(s) you plan to ship are oddly shaped, or your shipment has different dimensions, please provide us with the accurate measurements and weight and we will prepare a customized offer.","orderReview.order.loading":"Loading your order","orderStatus.1":"Pending","orderStatus.2":"Paid","orderStatus.3":"Tracking","orderStatus.5":"Canceled","orderStatus.6":"Confirmed","orderStatus.7":"Delivered","orderStatus.8":"Label Error","orderStatus.9":"Awaiting Payment","orderStatus.11":"Individual Offer","orderStatus.12":"Credit Note","orderStatus.13":"Deferred Payment","orderStatus.14":"Refund","orderStatus.15":"Request Received","orderStatus.16":"Awaiting Payment With Credit Card/PayPal","orderStatus.20":"Awaiting Payment With Credit Card - 3D Secure","orderStatus.17":"Awaiting Payment With HPP Payment Method","orderStatus.18":"Awaiting Confirmation From HPP Payment Method","orderStatus.19":"Payment Failed With HPP Payment Method","orderStatus.21":"Awaiting customs documentation","pallet_country_page.intro":"Eurosender has pioneered the solution of offering immediate prices for pallet transport so that you can instantly book the shipping.","pallet_country_page.international_table.intro":"The final price is calculated depending on the size and weight of the loaded pallet. You can use any pallet to prepare your shipment. In order to get an accurate price, please submit your dimensions while placing the order.","pallet_country_page.international_table.header.dimensions":"Dimensions","pallet_country_page.international_table.header.price":"Price starting at","pallet_country_page.international_table.header.edt":"Estimated delivery time","pallet_country_page.international_table.content.edt.days":"days","pallet_country_page.international_table.button.request.label":"Get a quick quote","pallet_country_page.domestic_table.title":"Shipping pallets domestically at some of the lowest prices:","pallet_country_page.domestic_table.button.request.label":"Get a quick quote","pallet_country_page.domestic_table.header.dimensions":"Dimensions","pallet_country_page.domestic_table.header.price":"Price starting at","pallet_country_page.domestic_table.header.edt":"Estimated delivery time","pallet_country_page.domestic_table.content.edt.days":"days","pallet_country_page.dimensions_section.title":"The standard pallet dimensions and weight","pallet_country_page.dimensions_section.content.part1":"The starting price is calculated based on the dimensions and weights given in the examples above. The price depends also on the postal code. Our system will return the final prices based on all the parameters inserted.","pallet_country_page.dimensions_section.content.part2":"Make sure that your shipment won’t exceed the dimensions and weight provided during the ordering process.","pallet_country_page.pallet_section.title":"Preparing a pallet for shipping","pallet_country_page.pallet_section.content":"Not sure how to stack a pallet and secure it for transport? We have prepared detailed guidelines","pallet_country_page.pallet_section.button.label":"PREPARE A PALLET FOR SHIPPING","pallet_country_page.pallet_section.button.link":"/en/freight-transport","pallet_country_page.pallet_section.footer":"Please note that the goods must be placed on a pallet and the shipment has to be ready for collection before the courier’s arrival.","pallet_country_page.user_section.title":"Benefits for business registered users","pallet_country_page.user_section.content":"The displayed prices are available for business users. If you are a private customer shipping your personal belongings, please check the final price directly on our website.","pallet_country_page.user_section.button.label":"CREATE A FREE ACCOUNT","pallet_country_page.vat.text":"*+VAT","paymentStep.title":"Payment","paymentStep.subtitle.0":"Order details","paymentStep.subtitle.1":"Payment method","paymentStep.priceBreakdown.header.0":"Calculated price for shipment","paymentStep.priceBreakdown.header.1":"Insurance","paymentStep.priceBreakdown.header.2":"Addons","paymentStep.sum.total":"Total price","paymentStep.sum.vat":"(with VAT)","paymentStep.discount.text":"Do you have a discount code?","paymentStep.discount.input.placeholder":"Coupon code","paymentStep.paymentMethods.credit_card.name":"Credit card","paymentStep.paymentMethods.bank.name":"Bank Transfer","paymentStep.paymentMethods.paypal.name":"Paypal","paymentStep.paymentMethods.credit.name":"User credits","paymentStep.paymentMethods.internal.name":"User credits","paymentStep.paymentMethods.deferred.name":"Deferred payment","paymentStep.ccForm.input.savedData.text":"Use saved credit card","paymentStep.ccForm.input.ccName.text":"Cardholder name","paymentStep.ccForm.input.ccNumber.text":"Credit card number","paymentStep.ccForm.input.expiry-month.text":"Expiry date","paymentStep.ccForm.input.ccCcv.text":"Ccv","paymentStep.ccForm.input.save.text":"Store my credit card details","paymentStep.ccForm.input.forget.text":"Forget my credit card details","paymentStep.paypal.input.email.header":"Email","paymentStep.paypal.input.login.btn.label":"Log in to PayPal","paymentStep.paypal.input.connecting.0":"Connecting to","paymentStep.paypal.input.connecting.1":"Paypal","paymentStep.paypal.input.connectionError":"There was an issue with your payment. Try again or use alternative payment method.","paymentStep.paypal.authorization.method.0":"Selected payment method:","paymentStep.paypal.authorization.method.1":"Paypal","paymentStep.paypal.authorization.label":"You can now authorise your payment by clicking on the continue button.","paymentStep.paypal.authorization.btn.label.0":"Pay securely with","paymentStep.paypal.authorization.btn.label.1":"PayPal","paymentStep.paypal.authorization.btn.label.2":"by clicking on the button below:","paymentStep.paypal.response.notReady":"Payment not prepared","paymentStep.paypal.response.ready":"Payment is ready","paymentStep.paypal.onlyEur":"only in EUR","paymentStep.bank.text.0":"Selected payment method:","paymentStep.bank.text.1":"You can now proceed to the next step to get the payment details","paymentStep.stored.cc.expires.text":"expires","paymentStep.stored.cc.anotherCard.text":"Use another card","paymentStep.stored.paypal.selected.account":"Selected PayPal account:","paymentStep.stored.paypal.useDifferent.account":"Use different PayPal account","paymentStep.stored.payment.loading":"Loading payment methods","paymentStep.userCredit.discount.text":"discount","paymentStep.payment.submit.checking":"Checking payment details","paymentStep.payment.submit.orderMaking":"Making an order","paymentStep.payment.submit.makePayment":"Making a payment","paymentStep.payment.submit.pay":"Pay","profile.wallet.title":"Wallet","profile.topup.title":"Top up","profile.topup.steps.1":"Select amount","profile.topup.steps.2":"Select payment method","profile.topup.history.title":"Payment history","profile.topup.balance":"Your current balance","profile.topup.benefits.title":"Why top up?","profile.topup.benefits.items.0":"By payment with credits, the final price will be decreased by up to 10%.","profile.topup.benefits.items.1":"Fast ordering process.","profile.topup.benefits.items.2":"No need to re-type your credit card or Paypal details for every order.","profile.topup.benefits.items.3":"Secure payment provided by Adyen and Braintree.","profile.topup.status.pending":"Pending","profile.topup.status.awaiting_payment":"Awaiting payment","profile.topup.status.failed":"Failed","profile.topup.status.completed":"Completed","profile.topup.status.canceled":"Canceled","profile.topup.button.see_transactions":"See all transactions","profile.topup.button.another_transaction":"New top-up","profile.topup.help.step":"Please select one of the top up options above to continue","profile.topup.confirmation.success":"Top up successful","profile.topup.confirmation.awaiting_payment":"Awaiting on your payment","profile.topup.cards.title":"Payment methods","profile.topup.cards.delete_success":"Payment method has been removed","profile.topup.cards.empty":"You didn't add any payment method yet. You can add it by placing an order or topping up credits in the Wallet section","profile.user.job_title":"Job title","profile.user.first_name":"First name","profile.user.last_name":"Surname","profile.profile.title":"My profile","profile.profile.details.title":"My details","profile.profile.billing.title":"Billing information","profile.profile.billing.billing_email.name":"Billing e-mail","profile.profile.billing.billing_email.description":"You can optionally redirect your billing correspondence to another e-mail address.","profile.profile.billing.billing_period.immediately":"Per order","profile.profile.billing.billing_period.weekly":"Weekly","profile.profile.billing.billing_period.monthly":"Monthly","profile.profile.collective_invoicing.save":"Save","profile.profile.collective_invoicing.error.general":"An error occurred while changing collective invoice settings. Please try again later.","profile.profile.collective_invoicing.error.invalid_billing_period":"Invalid invoicing period.","profile.profile.collective_invoicing.error.invalid_currency":"Invalid currency code provided.","profile.profile.collective_invoicing.modal.change_period.header":"You are about to change the invoicing period","profile.profile.collective_invoicing.modal.change_period.text":"Please note that this will trigger the issuing of collective invoice for the past selection. Please click Proceed to modify collective invoicing.","profile.profile.collective_invoicing.modal.turn_on.header":"You are about to turn on the collective invoicing","profile.profile.collective_invoicing.modal.turn_on.text":"You will not be able to edit your company information until you deselect it. If you'd like to proceed with collective invoicing click Proceed.","profile.profile.collective_invoicing.modal.button.cancel":"Cancel","profile.profile.collective_invoicing.modal.button.proceed":"Proceed","profile.profile.collective_invoicing.billing_period.immediately":"Per order - issue invoice for each order","profile.profile.collective_invoicing.billing_period.weekly":"Weekly - issue invoice at the end of the week","profile.profile.collective_invoicing.billing_period.monthly":"Monthly - issue invoice at the end of the month","profile.profile.collective_invoicing.currency.select":"Select currency","profile.profile.collective_invoicing.success":"Invoicing details successfully updated.","profile.profile.collective_invoicing.individual_offer.header":"Invoicing","profile.profile.collective_invoicing.individual_offer.text":"Please contact us at help@eurosender.com if you want to set up collective instead of per-order invoicing.","profile.profile.collective_invoicing.individual_offer.askForUpdate":"Please contact us at help@eurosender.com if you wish to update your invoicing settings.","profile.profile.collective_invoicing.form.period.label":"Invoicing","profile.profile.collective_invoicing.form.currency.label":"Billing currency","profile.profile.collective_invoicing.alert":"Something went wrong while setting up invoicing. Please try again later","profile.profile.collective_invoicing.update":"Save changes","profile.profile.collective_invoicing.alertbar":"Billing details cannot be modified while collective invoicing is active.","profile.profile.download_all_data.title":"Download all data related to your account.","profile.profile.download_all_data.button":"Download","profile.success":"Your data has been saved successfully","profile.change_password.title":"Change password","profile.change_password.old":"Old password","profile.settings.title":"Settings","profile.settings.suspend.button":"Suspend account","profile.settings.suspend.popup_title":"Suspend account?","profile.settings.suspend.hint":"Suspending account will temporarily block your access to creating new orders, as well as receiving any sort of correspondence from Eurosender. Your data also will become unavailable for us to access. You can revert this at any time by contacting with our customer support.","profile.settings.suspend.popup_message":"Restricting account will block anyone from placing orders on this account. You will also not receive any correspondence from us. If you want to continue, please confirm your e-mail address:","profile.settings.suspend.success":"Your account has been marked as suspended","profile.settings.delete.button":"Delete account permanently","profile.settings.delete.popup_title":"Delete account","profile.settings.delete.hint":"Deleting an account will completely remove your profile and all associated data","profile.settings.delete.popup_message":"This will delete your account and all associated data. This action is irrevertible. If you want to continue, please confirm your e-mail address:","profile.settings.delete.error":"You need to type your e-mail address to continue","profile.settings.delete.success":"Your account has been submitted for the removal process","profile.update_vat_id":"Update VAT ID","profile.orders.list.title":"Orders list","profile.orders.documents.title":"Documents","profile.orders.documents.downloadAll":"Download all documents","profile.orders.title":"Orders","profile.orders.multiple":"Orders","profile.orders.statuses":"Orders status","profile.dashboard.orders.total":"Total orders","profile.dashboard.orders.active":"Active orders","profile.dashboard.orders.pickupSoon":"Pickup soon","profile.dashboard.recent_orders":"Recent orders","profile.exclusions.title":"Courier exclusions","profile.exclusions.description":"Below is a list of couriers and routes that we have turned off as per your request","profile.exclusions.empty":"You have no courier exclusions added","profile.privacy.title":"Privacy","profile.newsletter.description":"Choose whether you'd like to receive newsletter e-mails from us","profile.onboarding.title":"Welcome to your new dashboard!","profile.onboarding.message":"We have been working around the clock, but it's finally ready! A brand new dashboard to create your own logistics department.

We've got even more exciting features up our sleeves, so stay tuned. Should you have any questions, do not hesitate to contact with our support team.","profile.walkthrough.next":"Next","profile.walkthrough.previous":"Previous","profile.walkthrough.last":"Last","profile.restriction.alert":"You have marked your account as restricted. You will not be able to create new orders until you disable the restriction in account settings.","profile.courier":"Courier company","profile.autologout.message":"You have been logged out due to inactivity. Your order might have changed.","proforma.profile.button":"Fill in Proforma invoice","proforma.description.title":"Proforma invoice","proforma.description.text":"Your customs-dutiable (cross-border) shipments must be accompanied by a proforma invoice at all times. Please fill in the provided document. In case you are sending a commercial shipment with a commercial value, please also attach the applicable commercial invoice. Note that proforma and attached commercial invoices will be used for customs procedure which includes determination of the duties and taxes, so please make sure, that all the details are correct.","proforma.summary.title":"Proforma invoice preview","proforma.summary.description":"Please review and correct the data before submitting the proforma invoice.","proforma.summary.orderCode":"Order code","proforma.summary.quantity":"Total quantity","proforma.summary.total_weight":"Total weight","proforma.summary.total_value":"Total value","proforma.submit.button":"Submit the Proforma invoice","proforma.confirmation.title":"Success","proforma.confirmation.description.0":"Thank you for submitting the proforma invoice document.","proforma.confirmation.description.1":"Printable version will be forwarded to your email soon.","proforma.confirmation.button":"Go to homepage","proforma.details.shipper":"Shipper","proforma.details.receiver":"Receiver","proforma.details.contactPerson":"Contact person","proforma.details.companyName":"Company","proforma.details.street":"Address","proforma.details.zip":"Zip code","proforma.details.city":"City","proforma.details.country":"Country","proforma.details.phone":"Phone","proforma.details.email":"Email","proforma.details.vat":"VAT number","proforma.details.summary":"Summary","proforma.details.reason.label":"Reason for export","proforma.details.reason.placeholder":"Choose an option","proforma.details.date":"Date","proforma.companyMandatoryField":"Mandatory input for companies","proforma.items.title":"Detailed specification of cargo","proforma.item.description":"Description of content","proforma.item.country":"Country of origin","proforma.item.hsCode":"HS code","proforma.item.quantity":"Quantity","proforma.item.weight":"Unit weight","proforma.item.value":"Unit value","proforma.item.subtotal":"Subtotal value","proforma.item.currency":"Currency","proforma.item.disclaimer":"Please provide detailed and complete information","proforma.item.addItem":"Add another item","proforma.item.deleteItem":"Delete item","proforma.placeholder.weight":"KG","proforma.placeholder.country":"Type...","proforma.upload.title":"Upload your invoice","proforma.upload.optional":"This step is optional","proforma.consent.label":"We hereby certify that the information provided is true, correct and in accordance with the laws of the respective countries.","proforma.files.title":"Attached documents","proforma.files.none":"None","safetyStep.title":"Safety & flexibility","safetyStep.subtitle.0":"Insurance","safetyStep.subtitle.1":"Flexible changes","safetyStep.description.1.0":"Your shipment is already protected by a basic insurance coverage of 200 EUR per parcel. Is your shipment worth more? For better safety, consider extending the liability cover.","safetyStep.description.2.0":"Your shipment is already protected by a basic insurance coverage of 200 EUR per parcel. Is your shipment worth more? For better safety, consider extending the liability cover.","safetyStep.description.4.0":"Your shipment is insured according to the provisions of the Convention on the Contract for the International Carriage of Goods by Road (CMR Convention). The insurance applies per shipment. Is your shipment worth more? For better safety, consider extending the liability cover.","safetyStep.description.8.package.0":"Courier liability is limited by the Montreal Convention or the Warsaw convention if transported by air. For cross-border shipments transported by road, Courier liability is or shall be deemed to be limited by the Convention on the Contract for the International Carriage of Goods by Road (CMR Convention). For better safety, we recommend choosing extra insurance for your cargo.","safetyStep.description.8.envelope.0":"When you are sending valuable documents such as passports, visa applications or regulatory certificates you can extend the courier standard liability with this service. It provides coverage and compensation in the case of loss or damage.","safetyStep.description.flexible":"Secure a refund and the possibility of modifying your order for free until the successful pick-up (according to the courier company’s tracking system). The flexibility and additional insurance fees are not refundable.","safetyStep.insurance.description":"Select extra insurance option","safetyStep.insurance.options.19.title":"Coverage of each item","safetyStep.insurance.options.19.title2":"up to","safetyStep.insurance.options.19.description.0":"Recommended for items of high value","safetyStep.insurance.options.19.description.1":"Covers to the actual costs of repair / replacement - max 1000 EUR","safetyStep.insurance.options.19.description.2":"Insured by ERGO Versicherung AG, one of the largest insurance companies in the EU","safetyStep.insurance.options.20.title":"Coverage of each item","safetyStep.insurance.options.20.title2":"up to","safetyStep.insurance.options.20.description.0":"Recommended for items of high value","safetyStep.insurance.options.20.description.1":"Covers to the actual costs of repair / replacement - max 2000 EUR","safetyStep.insurance.options.20.description.2":"Insured by ERGO Versicherung AG, one of the largest insurance companies in the EU","safetyStep.insurance.options.34.title":"Coverage of entire shipment","safetyStep.insurance.options.34.title2":"up to","safetyStep.insurance.options.34.description.0":"Recommended for items of high value","safetyStep.insurance.options.34.description.1":"Covers to the actual costs of repair / replacement - max 1000 EUR","safetyStep.insurance.options.34.description.2":"Insured by ERGO Versicherung AG, one of the largest insurance companies in the EU","safetyStep.insurance.options.35.title":"Coverage of entire shipment","safetyStep.insurance.options.35.title2":"up to","safetyStep.insurance.options.35.description.0":"Recommended for items of high value","safetyStep.insurance.options.35.description.1":"Covers to the actual costs of repair / replacement - max 2000 EUR","safetyStep.insurance.options.35.description.2":"Insured by ERGO Versicherung AG, one of the largest insurance companies in the EU","safetyStep.insurance.options.36.title":"Coverage of entire shipment","safetyStep.insurance.options.36.title2":"up to","safetyStep.insurance.options.36.description.0":"Recommended for items of high value","safetyStep.insurance.options.36.description.1":"Covers to the actual costs of repair / replacement - max 5000 EUR","safetyStep.insurance.options.36.description.2":"Insured by ERGO Versicherung AG, one of the largest insurance companies in the EU","safetyStep.insurance.options.18.title":"Coverage of entire shipment","safetyStep.insurance.options.18.title2":"up to","safetyStep.insurance.options.18.description.0":"Recommended for items of high value","safetyStep.insurance.options.18.description.1":"Covers to the actual costs of repair / replacement","safetyStep.insurance.options.18.description.2":"Insured by KN SURE Cargo Insurance, one of the largest insurance companies in the EU","safetyStep.insurance.options.47.title":"Extended liability","safetyStep.insurance.options.47.title2":"up to","safetyStep.insurance.options.47.description.0":"Covers to the loss or damage","safetyStep.insurance.options.47.description.1":"Covered by the courier insurance company","safetyStep.insurance.options.48.title":"Extra insurance","safetyStep.insurance.options.48.title2":"up to","safetyStep.insurance.options.48.description.0":"Recommended for items of high value","safetyStep.insurance.options.48.description.1":"Covers to the physical damage or loss","safetyStep.insurance.options.48.description.2":"Insured and covered by the courier insurance company.","safetyStep.insurance.general.priceLabel":"price for all items","safetyStep.insurance.consent.19":"I have read, understood and accept the DTV Cargo Policy Open and the DTV Cargo Policy All Risks
applicable to the insurance with ERGO Versicherung AG.","safetyStep.insurance.consent.20":"I have read, understood and accept the DTV Cargo Policy Open and the DTV Cargo Policy All Risks
applicable to the insurance with ERGO Versicherung AG.","safetyStep.insurance.consent.34":"I have read, understood and accept the DTV Cargo Policy Open , the DTV Cargo Policy All Risks and the deductible disclaimer applicable to the insurance with ERGO Versicherung AG.","safetyStep.insurance.consent.35":"I have read, understood and accept the DTV Cargo Policy Open , the DTV Cargo Policy All Risks and the deductible disclaimer applicable to the insurance with ERGO Versicherung AG.","safetyStep.insurance.consent.36":"I have read, understood and accept the DTV Cargo Policy Open , the DTV Cargo Policy All Risks and the deductible disclaimer applicable to the insurance with ERGO Versicherung AG.","safetyStep.insurance.consent.18":"I have read and accept the Terms and Conditions of KNSure Cargo Insurance","safetyStep.insurance.consent.48":"I have read, understood, and accept the Terms & Conditions of the Express service and acknowledge that my shipment will be insured for the amount of value declared in the ordering process, being aware that the total amount of insurance cannot surpass 500.000 EUR per shipment.","safetyStep.insurance.consent.47":"I have read, understood, and accept the Terms & Conditions of the Express service and acknowledge that my shipment will be covered by the extended liability of up to 400 EUR.","safetyStep.flexible.name":"Flexible changes","safetyStep.flexible.description.0":"Free changes to your order until pickup","safetyStep.flexible.description.1":"Refund for cancellation until pickup","safetyStep.flexible.alreadyIncluded":"As a business customer, you get Flexible changes add-on automatically, with no extra charge.","search.page.title":"Search","search.page.searching":"Search in progress","search.pagination.prev":"Prev","search.pagination.next":"Next","search.input.placeholder":"Provide search query","search.input.label":"Search tool","search.input.button":"Search","search.input.results.none":"No results to show. Provide other query or try again later","search.input.results.header":"Search results for query:","search.input.results.total":"total","search.results.more":"Read more","sizeCalculator.input.length.label":"Length","sizeCalculator.input.width.label":"Width","sizeCalculator.input.height.label":"Height","sizeCalculator.input.weight.label":"Weight","sizeCalculator.btn.check.label":"Check","sizeCalculator.btn.clear.label":"Clear fields","sizeCalculator.btn.add.label":"Add to order","sizeCalculator.item.added.success.0":"A package has been added to your order","sizeCalculator.item.added.success.1":"A pallet has been added to your order","sizeCalculator.item.added.success.2":"A non-standard item has been added to your order","sizeCalculator.item.result.success.0":"Perfect to ship as a package","sizeCalculator.item.result.success.1":"Perfect to ship as a pallet","sizeCalculator.item.result.success.2":"Perfect to ship as a non-standard item","sizeCalculator.title.text":"Check dimensions & weight","sizeCalculator.subtitle.text":"Provide dimensions of your item to check what is the best option of shipping it.","summaryStep.title":"Summary","summaryStep.subtitle.0":"Shipment details","summaryStep.hear_us.title":"Where did you hear about us?","summaryStep.hear_us.other":"Other","summaryStep.hear_us.friend":"Friend","summaryStep.hear_us.student":"Student org.","summaryStep.hear_us.media":"Media","summaryStep.hear_us.fill":"Please fill in","summaryStep.hear_us.thanks":"Thank you for your feedback!","summaryStep.hear_us.send":"Send","summaryStep.item.header.quantity":"Quantity","summaryStep.item.header.type":"Type","summaryStep.item.header.weight":"Weight","summaryStep.item.header.dimensions":"Dimensions","summaryStep.item.header.content":"Content","summaryStep.item.header.value":"Value","summaryStep.btn.changeOrder.label":"Change your order","summaryStep.details.pickup":"Pickup date","summaryStep.details.edt":"Estimated delivery time","summaryStep.details.days":"business days","summaryStep.details.from":"From (pickup details)","summaryStep.details.to":"To (delivery details)","summaryStep.details.email":"Confirmation email","summaryStep.details.notes":"Special notes","summaryStep.details.btn.label":"See full summary","trustpilot.star_label.1":"Bad","trustpilot.star_label.2":"Poor","trustpilot.star_label.3":"Average","trustpilot.star_label.4":"Great","trustpilot.star_label.5":"Excellent","trustpilot.long_counter":"Based on {reviews} on","trustpilot.reviews":"reviews","ui.date":"Date","ui.order_number":"Order number","ui.type":"Type","ui.order":"Order","ui.payment_method":"Payment method","ui.amount":"Amount","ui.status":"Status","ui.table.next":"Next page","ui.table.previous":"Previous page","ui.table.no_data":"No data","ui.table.of":"of","ui.table.page":"Page","ui.table.rows":"rows","ui.save_changes":"Save changes","ui.vat_id":"VAT ID","ui.cancel":"Cancel","ui.see_all":"See all","ui.summary":"Summary","ui.documents":"Documents","ui.new_order":"New order","ui.faq":"FAQ","ui.dashboard":"Dashboard","ui.orders":"Orders","ui.wallet":"Wallet","ui.my_profile":"My profile","ui.newsletter":"Newsletter","ui.remove":"Remove","ui.code":"Code","ui.enable":"Enable","ui.disable":"Disable","unsubscribe.page.title":"Unsubscribed successfully","unsubscribe.page.main_text":"From now on, you will no longer receive e-mails related to the current unfinished order on Eurosender platform.","unsubscribe.page.need_assistance":"If you change your mind and you need assistance
on how to finalise the order, please send us an email at help@eurosender.com.","unsubscribe.page.footer":"Eurosender team","unsubscribe.page.unsubscribe":"Unsubscribe","global.global.phone":"+44 20 3129 2884","global.global.email":"help@eurosender.com","global.global.company_address.slo":"Eurosender d.o.o., Cesta v Gorice 34B, 1000 Ljubljana","global.global.company_address.lux":"Eurosender SARL, 8-12, rue d’Epernay, L-1490 Luxembourg","global.global.phones.en":"+44 20 3129 2884","global.global.phones.de":"+49 302 295 7360","global.global.phones.da":"+45 89 87 44 11","global.global.phones.es":"+34 911-983-699","global.global.phones.fr":"+33 1 82 88 48 29","global.global.phones.el":"+30 21 1198 7057","global.global.phones.hr":"+385 1 300 0948","global.global.phones.it":"+39 0694 809811","global.global.phones.nl":"+31 (202) 416-320","global.global.phones.pl":"+48 22 211 67 76","global.global.phones.pt":"+351 308 802 520","global.global.phones.ro":"+40 312 295 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\n help@eurosender.com\n\n [separator]\n\n

\n Eurosender SARL
\n 8-12, rue d'Epernay
\n L-1490 Luxembourg
\n Luxembourg EU
\n

\n\n

registration number: B230321

tax number: LU30797030

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