The cookies policy modules

Introduction

Your privacy is important to us. That is why we ask you to read this policy, the Privacy Policy and our Terms & Conditions, so that you are fully aware of what we are doing with your information. We would like to point out that by accessing and using our website, you explicitly agree to this policy and our Terms and Conditions.

We may update this cookie policy from time to time and will accordingly post any changes on our website at www.eurosender.com, so we strongly suggest to read through the policy again from time to time. This cookie policy was last updated on November 20th, 2018.

 

What are cookies?

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. These files normally consist of letters and numbers that identify your computer, but sometimes it contains other information as well such as statistical or analytical data, user preferences such as language or preferred currency.

Cookies are created when you visit a website or other service that uses cookies. Cookies are commonly used to help the user’s browsing experience and to provide more information about the user’s experience and interests. This information is generally used to make content, services and advertising more relevant and useful during future visits, which is in more details also described below. Some cookies are placed by third parties acting on our behalf.

It is important to be aware of the difference between session cookies and permanent cookies. Session cookies will only exist until you close your browser. Permanent cookies have a longer lifespan and are not automatically deleted once you close your browser. We strive to serve cookies or allow the serving of cookies with a maximum lifespan of 2 years. Only in exceptional circumstances, such as for security purposes and where absolutely necessary, will serve a cookie longer than for 2 years.

For more details about cookies and details of how to delete and disable cookies, you can also visit www.aboutcookies.org and also see our section on more information and turning cookies off below.

 

What is local storage?

A local storage is a file created by a website on your device. There are many different local storage files and cookies are just one type of them. As we are also using them, you should be aware of them, so you can block them or delete the data stored by them in case that you decide to do so. You can do that in “Browser local storage”. Some websites use the browser’s “sessionStorage” and “localStorage” to store data; and while “sessionStorage” is stored temporarily, the “localStorage” is persistent. You may erase them by deleting your browser’s history.

 

How does EUROSENDER use cookies?

Our website www.eurosender.com uses cookies to identify your computer and to provide increased functionalities while using our services. This helps us to provide you with a better user experience when you browse our websites and also allows us to improve our websites and our services.

Unless you have adjusted your browser settings (where possible) to refuse cookies, our system will issue cookies as soon you visit our website. If you have switched off cookies, some of the functionalities offered by us may not be available to you.

The cookies that we use on our websites only collect anonymous information to optimize our services, and do not collect personal information.

Our website uses cookies for different purposes:

  • Analytical cookies

Analytical cookies allow us to recognize and to count the number of visitors to our website, to see how visitors move around the website when they are using it and to record which content visitors view and are interested in. This helps us to determine how frequently particular pages and advertisements are visited and to determine the most popular areas of our website. This helps us to improve the services which we offer to you by helping us make sure that our users are finding the information that they are looking for. It also allows us to provide anonymized demographic data to third parties in order to target advertising more appropriately and to track the success of advertising campaigns on our website.

  • Functional cookies

Functional cookies relate to the functionalities of our websites and allow us to improve the services that we offer to you, for example:

  • by allowing you to carry information across different pages of our website to avoid you having to re-enter information;
  • by recognizing your preferences when you return to our websites such as your preferred language or currency.

Below you can find the cookies that we mainly use. This list is not exhaustive, but it is intended to illustrate the primary purposes for which we typically set each cookie. If you visit one of our websites, the site will set some or all of the following cookies:

 

Cookies
MUID, MUIDBbing.comUsed for ad words SEO tracking on Bing search engine
_langeurosender.comUsed internally to store selected language
PHPSESSIONIDeurosender.comUsed for internal authentication (logging in)
user_currencyeurosender.comUsed internally to store selected currency
__unameurosender.comUsed by a “ShareThis” service, which monitors page clicks like navigation
_ga_gat ; _gid ; 1P_JAR; APISID; DV; HSID; NID; SAPISID; SID; SIDCC; SSID; UULEgoogle.com, eurosender.comused for website analytics (like page views, user behaviour, transactions)
hjSiteLang X-Access-Key; JSESSIONID NREUM; NRAGENT; _ga; optimizely* __hs* hubspotutk; hsPagesViewedThisSession; hsfirstvisit mp_*; __distillery intercom-*hotjar.comused for user experience improvement, tracking user’s behaviour and the way they use the website
hblid, olfskeurosender.comused for customer service chat
PYPF s_vn s_fid tsrce navlns s_nr s_dslv rmuc s_pers cookie_check feel_cookie pay-session-id X-PP-K

X-PP-SILOVER
paypal.comCookies necessary for a

PayPal* integration to work.
reviews, sessionasknicely.comUsed for the AskNicely reviews widget

* Please refer to the PayPal cookie policy for further information.

 

We also use other technologies, like the browser’s mechanism called “local storage”, where information about unfinished orders are stored so that we can assist you in case that you had any sort of trouble when completing an order on our website.

Local storage
ordereurosender.comUsed for storing unfinished order data
orderLastUpdatedeurosender.comUnfinished order date

 

We also do online advertisement, for which we cooperate with different third parties, but we always strive to work with companies that can be trusted and work in this area for some time already and follow the industry standards and codes of conduct.

We also run analytics on our website, where we, in order to control the collection of data for analytical purposes, use software such as Google Analytics, Google AdWords and Google Webmaster Tools. For more information, you can check Google Analytics Opt-out Browser Add-on (only for desktop), where you can see how you can prevent your data from being used by Google Analytics.

 

Where can I find more information about cookies, and how can I turn off or delete cookies?

Most web browsers automatically accept cookies but provide controls that allow you to block or delete them.

You can block most cookies by activating the settings on your browser. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website, encounter problems when placing an order or you may experience reduced functionalities when accessing certain services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our website.

Additional privacy controls that can have an impact on cookies can be found in our Terms & Conditions and Privacy Policy.

If you have any questions about this Cookie Policy, please send an email to dataprotection@eurosender.com. Our Cookie Policy may also be amended from time to time. Thus, we suggest you visit this page regularly to keep abreast of updates.