What are cookies?
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. These files normally consist of letters and numbers that identify your computer, but sometimes it contains other information as well such as statistical or analytical data, user preferences such as language or preferred currency.
It is important to be aware of the difference between session cookies and permanent cookies. Session cookies will only exist until you close your browser. Permanent cookies have a longer lifespan and are not automatically deleted once you close your browser. We strive to serve cookies or allow the serving of cookies with a maximum lifespan of 2 years. Only in exceptional circumstances, such as for security purposes and where absolutely necessary, will serve a cookie longer than for 2 years.
For more details about cookies and details of how to delete and disable cookies, you can also visit www.aboutcookies.org and also see our section on more information and turning cookies off below.
What is local storage?
A local storage is a file created by a website on your device. There are many different local storage files and cookies are just one type of them. As we are also using them, you should be aware of them, so you can block them or delete the data stored by them in case that you decide to do so. You can do that in “Browser local storage”. Some websites use the browser’s “sessionStorage” and “localStorage” to store data; and while “sessionStorage” is stored temporarily, the “localStorage” is persistent. You may erase them by deleting your browser’s history.
The cookies that we use on our websites only collect anonymous information to optimize our services, and do not collect personal information.
- Analytical cookies
Analytical cookies allow us to recognize and to count the number of visitors to our website, to see how visitors move around the website when they are using it and to record which content visitors view and are interested in. This helps us to determine how frequently particular pages and advertisements are visited and to determine the most popular areas of our website. This helps us to improve the services which we offer to you by helping us make sure that our users are finding the information that they are looking for. It also allows us to provide anonymized demographic data to third parties in order to target advertising more appropriately and to track the success of advertising campaigns on our website.
- Functional cookies
Functional cookies relate to the functionalities of our websites and allow us to improve the services that we offer to you, for example:
- by allowing you to carry information across different pages of our website to avoid you having to re-enter information;
- by recognizing your preferences when you return to our websites such as your preferred language or currency.
Below you can find the cookies that we mainly use. This list is not exhaustive, but it is intended to illustrate the primary purposes for which we typically set each cookie. If you visit one of our websites, the site will set some or all of the following cookies:
|MUID, MUIDB||bing.com||Used for ad words SEO tracking on Bing search engine|
|_lang||eurosender.com||Used internally to store selected language|
|PHPSESSIONID||eurosender.com||Used for internal authentication (logging in)|
|user_currency||eurosender.com||Used internally to store selected currency|
|__unam||eurosender.com||Used by a “ShareThis” service, which monitors page clicks like navigation|
|_ga_gat ; _gid ; 1P_JAR; APISID; DV; HSID; NID; SAPISID; SID; SIDCC; SSID; UULE||google.com, eurosender.com||used for website analytics (like page views, user behaviour, transactions)|
|hjSiteLang X-Access-Key; JSESSIONID NREUM; NRAGENT; _ga; optimizely* __hs* hubspotutk; hsPagesViewedThisSession; hsfirstvisit mp_*; __distillery intercom-*||hotjar.com||used for user experience improvement, tracking user’s behaviour and the way they use the website|
|hblid, olfsk||eurosender.com||used for customer service chat|
|PYPF s_vn s_fid tsrce navlns s_nr s_dslv rmuc s_pers cookie_check feel_cookie pay-session-id X-PP-K|
|paypal.com||Cookies necessary for a|
PayPal* integration to work.
|reviews, session||asknicely.com||Used for the AskNicely reviews widget|
We also use other technologies, like the browser’s mechanism called “local storage”, where information about unfinished orders are stored so that we can assist you in case that you had any sort of trouble when completing an order on our website.
|order||eurosender.com||Used for storing unfinished order data|
|orderLastUpdated||eurosender.com||Unfinished order date|
We also do online advertisement, for which we cooperate with different third parties, but we always strive to work with companies that can be trusted and work in this area for some time already and follow the industry standards and codes of conduct.
We also run analytics on our website, where we, in order to control the collection of data for analytical purposes, use software such as Google Analytics, Google AdWords and Google Webmaster Tools. For more information, you can check Google Analytics Opt-out Browser Add-on (only for desktop), where you can see how you can prevent your data from being used by Google Analytics.
Where can I find more information about cookies, and how can I turn off or delete cookies?
Most web browsers automatically accept cookies but provide controls that allow you to block or delete them.