International Delivery Service Updates

International Delivery Service Updates

Extreme conditions such as severe weather (as heavy snowfalls, blizzards or floods), natural disasters and other conditions beyond our control can influence the transit time of your national or international shipments.

Find an overview of the latest service alerts that can affect the delivery of your shipments of different kinds. We can assure you that we are doing our best so that you would not be affected by these events and have your shipments delivered on time. If you would like to test our intuitive logistics platform for yourself, you can create a Eurosender account.

Delays in deliveries to Tonga and Pacific islands
Due to a volcanic eruption on Tonga, all shipments to and from the Pacific islands are expected to be delayed from 6 to 10 days from the initially predicted time.
Changes in delivery to and from China
Shipping to China: Starting from 17th January 2022, all non-document shipments to South-China (Dongguan, Shenzhen and Shantou) will be temporarily suspended until further notice.

Collections in China: Temporary weight limit restriction for collections in China and Hong Kong of 1000 kg/per day/per location (customer).

DPD Netherlands – Possible delays due to nationwide lockdown
The Netherlands went into a nationwide lockdown on 19 December, which is expected to last until at least 14 January.

Pick-up shops may remain open but with limited opening hours.

Deliveries to business recipients will be attempted once. If the delivery is unsuccessful, the parcel will be returned to the sender.

For customers, there is no significant change to be expected. Deliveries will be made to private addresses or to a pick-up shop.

Since most shops will not be open, a higher volume of shipments is expected, with delays possible.

GLS Portugal – Shorter work hours on the 24th and 31st of December
On the days 24th and 31st of December, GLS Portugal will only be operating until 13:00 GMT. Delays can be expected.
Possible delays in Spain and Italy
  • Spain: Truck drivers in Spain have announced they will go on strike between December 20 and 22. Couriers are working hard to limit the effect this will have on shipments; however, delays can be expected.
  • Italy: There is a high volume of parcels in the country, strong delays occur.
DPD delays due to high volume of parcels and snow
  • Belgium: Due to a severe accident on the road in Bruxelles, parcels could be delayed.
  • France: Mont-Blanc and Frejus tunnel between France and Italy are closed for the moment because of snow. Some delays can be expected.
  • Natherlands: High volume of shipments is affecting deliveries as well as pick-ups. Some delays can occur. A special shift is planned in order to handle volumes.
  • Austria: Due to heavy snow in eastern and southern Austria, especially in the Vienna area, some delays in deliveries and pickups can occur.

Please have in mind that in December, all courier are facing high volumes, and delays are to be expected.

Norway – delays due to COVID-19
With the increasing spread of infection in the country, transport and logistics have been heavily affected.
There can be delays or deviations in the following regions:

  • Oslo and Viken
  • The Stavanger region
  • The Tromsø area
  • The Stavanger region
  • The Ålesund region
  • The Bergen region
  • The Trondheim region
Strike in Belgium
On the 6th of December, there was a national strike in Belgium, which paralyzed the country. Delays can occur in the following days with all the logistics services in the country. The situation is expected to stabilize soon.
DHL Express delays due to COVID-19
Courier company DHL Express informs about possible delays around 1 to 2 days in all shipments, due to the COVID-19 situation.
For example, expected delays are:

  • Brazil 1-3 days
  • Canada 2 days
  • North Macedonia 3-5 days

For more info, visit: DHL updates

Delays due to extreme weather conditions
There is snowfall in certain parts of Europe, which can result in slight delays.
Countries affected:

  • Germany: Eifel, Hunsruck and partly Saarland
  • United Kingdom: Stoke, Middleton & Liverpool
  • Croatia
  • Lithuania
  • Scandinavia: In the north of Denmark and south & west of Sweden
Tighter COVID measures in Belgium
Residents are working from home 4 days a week from 20th November to 12th of December. Important to have in mind when organizing shipments and deliveries. After December 12, people must work from home 3 days a week. Still important that the consignee or shipper is present for delivery and/or collection.