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When you connect your Shopify store to Eurosender, you don’t just get technology, you get a partner. Every business receives a dedicated account manager who ensures your shipping runs smoothly, answers questions, and helps you optimize your logistics strategy.
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FAQ
By connecting your Shopify store with Eurosender, you can automate shipping, set smart rules, and manage everything directly from Shopify with no need to place orders manually. You’ll also benefit from well-organized and transparent billing system, flexible payments, and real-time tracking, all in one streamlined system.
You can connect Eurosender with Shopify by register first on eurosender.com as a business client. You’ll be contacted by our team, who’ll help you connect your Shopify store to your Eurosender dashboard.
Eurosender does not provide a direct comparison of courier rates. Instead, our smart algorithm automatically selects the most cost-effective and reliable option for your chosen service from trusted international carriers.
Once a shipping label is created in Eurosender, the tracking information is automatically synced to your Shopify dashboard. This gives you, as the merchant, full visibility and real-time updates on every shipment.
Please note that Eurosender does not send tracking details directly to customers. However, you can easily share Eurosender’s dedicated tracking page with your buyers or use Shopify’s built-in communication tools to send updates.
This way, you stay in full control of how tracking information is shared with your customers, while still benefiting from automatic synchronization and reliable shipment monitoring.
No, Eurosender does not support Cash on Delivery (COD) as a payment option. While COD may appear as a selectable method for customers, it is not available through our platform.
Important note for merchants: If your customers choose COD, you may not receive the payment as expected. We recommend disabling this option in your checkout to avoid any issues.
Yes, you can manage returns with Eurosender. To arrange a return shipment, simply create a new order on our page or directly from your Eurosender dashboard. Just place the order from your customer’s address back to your warehouse or preferred location. This way, you stay in full control of the return process while ensuring shipments are handled smoothly and in line with carrier requirements.
It’s a great fit for online shops of all sizes, from small and medium businesses to subscription box sellers and larger e-commerce stores. Whether you’re just starting or already shipping high volumes, Eurosender makes scaling your logistics simple and efficient.
By leveraging Eurosender’s pre-negotiated carrier discounts, Shopify sellers can save up to 70% compared to standard retail rates. The exact savings depend on package size, weight, and destination.