How does the insurance work for the Standard Pallet shipping service?
When booking, you can choose to add insurance coverage for your items. The coverage options vary based on the value of your shipment. Please be aware that insurance is not available for items that are restricted or prohibited for transport.
Can I ship with Standard Pallet service outside the EU?
No, the Standard Pallet service is only available for shipments within the EU. For shipments outside the EU, please check our other services, such as the Express Pallet service.
Can I ship items larger than 240 cm x 240 cm x 220 cm?
Yes, oversized dimensions can be accepted, but additional surcharges may apply. For more information, please contact us via helpdesk or chat with us on our website.
Are there any restrictions when shipping with the Standard Pallet service?
Yes, certain items are restricted from being shipped with the Standard Pallet Service due to safety, legal, or ethical regulations. To ensure compliance and prevent any issues, we advise reviewing the customs regulations of the destination country and the courier's list of prohibited items before shipping.