Choose a convenient collection window and arrange for the courier to pick up your shipment from home, work or another suitable address.
Pick your time - Choose a convenient pickup window
Flexible pickup hours – 9 AM–6 PM, Monday to Friday
Fewer missed pickups – Choose a window when you can be available

FLEXIBLE COURIER COLLECTION
Avoid waiting all day for a courier. With Priority and Priority Express, you can select an available collection time window on most routes when booking your shipment.
Choose a pickup time that fits around your plans, whether you are working during the day, need more time to finish packing or want to coordinate the collection of several parcels.
This gives you greater control over the pickup and helps you:
Plan collection around your schedule
Avoid waiting around for the courier
Leave enough time to prepare your shipment
Reduce the risk of missing the courier
SERVICE DETAILS
| Eligible services | Preferred collection time windows are available with Priority and Priority Express on most routes |
| Where to select a time slot | Enter your route and shipment details, choose Priority or Priority Express, and select one of the available collection windows during booking |
| Collection address | The courier can collect from your home, workplace or another suitable and accessible address |
| Regular collection days | Parcel collections take place from Monday to Friday on local business days |
| Same-day pickup | Same-day collection is available on most routes. Book as early as possible, preferably before 12:00, and look for a service showing “Today” as the earliest pickup date |

PLAN YOUR COLLECTION
Select a collection window that gives you enough time to prepare the shipment and make sure someone is available to hand it over. For urgent deliveries, choose an earlier or same-day pickup when available and have everything ready before the selected time window begins.
Before the courier arrives:
Pack and seal the shipment securely
Confirm the final weight and dimensions
Print and attach the correct shipping label
Prepare any required customs documents
Make sure someone is available to hand over the shipment

HOW IT WORKS
Select the available collection date and, when offered for your route, choose the pickup time window directly through the Eurosender booking tool. You do not need to contact the courier separately.
After confirming the order, our team will email you the assigned courier and collection details. Make sure the shipment is packed, labelled and ready before the selected window begins, as the courier may arrive at any point during that period.