InPost International Parcel Delivery (2022)

InPost UK and international shipping services

InPost is a parcel delivery company originally from Poland but also popular in the UK and internationally, famous for its network of parcel lockers. We have compiled this guide on everything you need to know about InPost international shipping and parcel delivery services, how InPost parcel lockers work, as well as their delivery times.

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How long does InPost take to deliver parcels?

InPost offers delivery times that differ depending on the shipping country. If you are shipping in Poland, the delivery time estimated by InPost is 1-2 days, while for shipments within the UK, InPost delivers parcels in 2-4 days.

How do InPost Parcel Lockers work?

These are 24/7 automated machines that can be found near residential areas, supermarkets, and railway stations. This system allows couriers and users to drop off parcels without having to queue up at the post office, wait for a drop-off point to open or wait for a courier collection at home. InPost provides a wide network of over 4,000 Parcel Lockers in the UK, 17,000 in Poland, and 1.5 million globally.

What are InPost parcel prices and sizes for UK Lockers

Locker sizeDimension limitsPriceIdeal forDelivery time
Small8 × 38 × 64 cm
Up to 15 kg
£2.99Small items such as envelopes or sunglasses2-4 working days
Medium19 × 38 × 64 cm
Up to 15 kg
£3.99Items such as shoes, books, clothes2-4 working days
Large41 × 38 × 64 cm
Up to 15 kg
£4.99Larger items, such as sports equipment2-4 working days

How to use an InPost Parcel Locker to send a parcel

Sending a parcel with InPost is fast and straightforward. Here is how to do it:

  1. Find your nearest InPost Parcel Locker using their website or app.
  2. Type in the pick-up and delivery address, as well as the parcel weight and dimensions.
  3. Print the label and attach it to the parcel.
  4. Take the parcel to the chosen InPost Locker.
  5. Choose between 3 InPost Parcel Locker sizes and scan the QR code.
  6. Open the compartment, drop off the parcel and close it securely.
  7. You can only put one parcel in each locker.
  8. Once your parcel is in the locker, a courier will receive a notification to collect and deliver the item to your recipient. You will also receive a notification upon delivery.


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FAQ on InPost international shipping and parcel delivery

Does InPost deliver on Saturday or Sunday?
Although standard InPost parcel delivery via courier is on business days from Monday to Friday, you can opt for delivery to any Parcel Locker on Saturday or Sunday because it is a 24/7 service. This option is only available if you send your parcel to an area with a local InPost Parcel Locker available.
Until what time does InPost deliver?
InPost couriers normally perform parcel deliveries until 5 pm from Monday to Friday. InPost courier delivery times may be impacted during peak shipping seasons such as Christmas. On the other hand, if you choose delivery to an InPost Parcel Locker, you can pick up your item whenever it suits you.
Does InPost deliver parcels to your door?
Yes, InPost delivers to the recipient's doorstep with their Parcel Locker to Home and Door to Door services.
Read more about door-to-door delivery.
Is InPost delivered by Hermes?
Yes, Hermes (now operating as Evri in the UK) is one of the courier companies that provides last-mile delivery services for InPost.
Other couriers that deliver parcels for InPost are DPD, Collect+ (Yodel), Parcelforce, and UPS.
Do I need to print a label for InPost?
If you use the InPost mobile application, there is no longer any need for you to print a shipping label. After payment, you will receive a 9-digit sending code and a QR code via the application. You will then be able to send your parcel with an InPost Locker quickly and easily.
How often are InPost Lockers emptied?
InPost Lockers are emptied every day, usually before 12.00 midday. Couriers in some areas may pick up items at a later time, but for the best chance of same-day collection, we advise depositing your parcel in the Locker before midday.
How long do parcel deliveries stay in InPost Lockers?
Parcels are available for collection from Lockers for up to 72h after delivery. You will receive status updates and reminders to collect your item. Parcels that are not picked up after 72 hours will be returned to the relevant InPost courier partner from whom the shipment was ordered. You will then need to rearrange delivery with that partner.
How do I track my InPost parcel?
The InPost parcel tracking feature allows you to track up to five parcels in a single operation by simply entering the 24-character InPost parcel tracking number in the box separated by a comma. An example of an InPost parcel tracking number is 657826589258 758305701729. Thanks to this InPost parcel tracking feature, customers can easily manage their shipments and plan their deliveries.
Read more about how parcel tracking works.
Why is my InPost parcel delivery delayed?
InPost parcel delivery times are only estimates. Delays may happen due to long transit distances, adverse weather or traffic conditions, or high volumes of parcels at sorting depots.
What is the latest date to send a parcel with InPost for Christmas?
Courier schedules are busy throughout the year but Christmas is especially hectic. If you want parcels delivered in time for Christmas, InPost generally recommends posting by 20-21 December. If you manage to send the items earlier than these dates, even better.
How do I contact InPost?
There are a number of ways you can contact InPost, depending on your type of enquiry:
  • Phone: You can call the customer support team on +48 722 444 000 or +48 746 600 000 from 7 am to 10 pm from Monday to Friday, and 8 am to 8 pm on Saturdays. You can also reach them from 8 am to 6 pm on Sundays, and 8 am to 4 pm on public holidays.
  • Webchat: InPost can be contacted through the webchat service on their official website.
  • Contact forms: You can also contact InPost with complaints or other general enquiries by filling in the form on their website contact page.
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Disclaimer: The information above is the result of online research conducted in September 2022. For more information about InPost international shipping and parcel delivery services, please check the official website of InPost.