Shipping solutions for eBay sellers

Whether you choose eBay courier services or if you decide to ship your goods with Eurosender you will need to pack your items for shipping. The materials required for shipping goods depend on the type of product you want to ship. Do you need more info on how to pack and prepare your eBay items for shipping? You can check our pack and ship guides with tips for packing dozens of different items.

eBay parcel courier services do not include automatic shipping insurance and the policy options vary from country to country. When you ship your sold items with Eurosender, you will get immediate access to different insurance options depending on the type of your shipment.

eBay offers the Global Shipping program for sellers registered in eBay UK and eBay US only. Even though this service allows shipping to dozens of countries, it does not offer insurance and is only available for small packages. Eurosender offers global deliveries for parcels of all sizes, weights and prices. Additionally, we offer shipping insurance at no extra cost with each standard shipment and additional insurance for all types of parcels.

It depends on the seller’s return policy and the reason for the return. In general, the eBay seller pays for return shipping if they offer a free return policy or if the item was damaged, faulty, or doesn’t match the listing description.

As a seller, you have to make sure you have all the necessary documents and permits to ship outside the UK. eBay shipping for UK sellers after Brexit has changed and some vendors may need to get an EORI number to export to the EU. Exports to the EU will also be subjected to VAT, depending on their total value. eBay still offers their Global Shipping Programme for UK sellers after Brexit, with the customer paying import and VAT duties upfront, as well as different delivery options for vendors that want to book an independent courier service. You can check our page on the effects of Brexit on e-commerce for more info.

eBay will still operate within the EU and the UK. International transactions will have to go through customs and is possible that custom charges may apply. When this happens, buyers may have to pay said charges. Learn more about Brexit and customs on our dedicated page.

Yes, you can send back eBay items without the original package, but make sure to pack the products carefully. If the items arrive damaged during return shipping because they weren’t packaged correctly, sellers may deduct the value from your refund to cover the loss in the item’s value.

To receive a refund of your order, make sure the items you are sending back to eBay are unused and not damaged, without any missing parts. According to the eBay return policy, if the item sent back to eBay already has signs of usage, the customer is not entitled to a refund or compensation.