Poland Post: Express and International Shipping

Poczta Polska local and international shipping services

Poczta Polska (Poland Post) is the national postal service of Poland, delivering registered or express mail and parcels across the country and internationally. We have compiled this guide on everything you need to know about Poland Post international shipping services, including tracking, reliability, as well as how long it takes for Poczta Polska to deliver.

Before you book your local or international shipping with Poland Post, check our prices using the booking tool below.

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How long does Poczta Polska take to deliver?

Poczta Polska offers a variety of international shipping services, each one with its own delivery times and schedules. Polish Post delivery times largely depend on whether you dispatch the item before or after 3 pm. The average Polish Post delivery time for economy shipments within Poland is up to 6 working days.

Polish Post express registered mail services are generally fast and efficient. Registered mail is delivered in Poland in 1-2 working days, while deliveries to Europe take 3-4 working days.

For international registered mail deliveries, Poczta Polska estimates 5-6 working days. For international parcels, depending on factors such as distance and customs procedures,delivery can take between 1 week and 3 months.

In the tables below, you can check Polish Post delivery times for registered letters on domestic and international routes.

How long does Poczta Polska take to deliver a priority registered letter?

Dispatch timeWithin PolandTo EuropeWorldwide
Dispatched before 3 pm1 working day3 working days5 working days
Dispatched after 3 pm2 working days4 working days6 working days

How long does Poczta Polska take to deliver an economy registered letter?

DispatchDelivery time
Dispatched before 3 pm3 working days
Dispatched after 3 pm4 working days

Polish Post delivery times (through Pocztex)

Poland Post offers an express courier service within Poland through Pocztex. Depending on when the item is dispatched, the Polish Post delivery time is the same or the next working day. When using the express courier, the customer can choose from different delivery options:

  • Pocztex Punkt – delivery to a selected pick-up point
  • Pocztex Automat – delivery to a selected machine
  • Pocztex Kurier – delivery to a selected address

Is the Polish Post reliable for international shipping?

Poland Post arranges express shipping and delivery to 170 countries through a collaboration with EMS, a courier service operating globally. It is not uncommon for national postal services to hand over shipments to EMS for last-mile delivery due to the extensive area they cover, as well as the competitive rates and fast transit times they offer by using only air transport.

Poczta Polska provides end-to-end tracking for almost all international parcels sent through their network. This increases customer satisfaction and trust in their services.

Given that Poland Post international shipping services are available to over 90% of the world’s population, it is fair to consider them a reliable solution. On the other hand, with Eurosender Express Service, you can ship to over 220 countries and territories around the world, with tracking included and transit times of just 24-72h!

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FAQ on Poland Post express and international shipping

Does the post office work on Saturday in Poland?
Some Poczta Polska branches are open for business on Saturdays, while others are closed. We advise checking the opening hours of your specific branch.
The Polish Post does not operate on Sundays or holidays.
At what time does Poczta Polska deliver?
Parcels shipped with Poczta Polska are delivered on working days between 8 am and 8 pm.
Where is Poczta Polska located?
Poczta Polska has headquarters in Warsaw and a nationwide network of over 7,500 outlets, branches and agencies of postal services available to individual and business clients.
How fast is Poczta Polska?
Polish Post delivery times depend on the destination of the parcel, the shipping method you choose, and logistics factors such as mail volume or customs in foreign countries. National deliveries take up to 6 working days on average, while international shipments can take anywhere from 1 week to 3 months or more.
If you are in a hurry with your shipment, you can send your package with Eurosender Express Service instead and have it delivered in 24-72h worldwide.
Does Poczta Polska ship to the USA?
Yes, Poczta Polska ships to the USA as well as 170 countries around the world. The only limitation is that the maximum parcel weight allowed is 30 kg.
Luckily, you can send parcels of up to 70 kg to the USA with Eurosender! Read more about parcel delivery to the USA.
What are the dimension limits for Pocztex services?
When shipping with Poczta Polska through their Pocztex services, make sure your item fits within the dimension limits below:
  • Collection points – post offices, Żabka stores, ORLEN petrol stations, Ruch kiosks
  • Maximum weight: 20 kg
    Maximum dimensions: 70 x 60 x 60 cm
  • Post office machines – post offices and Biedronka supermarkets
  • Maximum weight: 20 kg
    Maximum dimensions: 60 x 47 x 37 cm
    (for cylindrical shipments given as non-standard: 20 x 60 cm)
How long will Poczta Polska shipments be kept at collection points?
Post office: 7 working days from the date of receipt of the first SMS or email notification. After this time, the parcel will be returned to the sender.
Partner outlet: The item will be kept for 6 working days.
Postal machines: 2 days after the notification that the parcel is available for collection. If the item is still not collected after this time, it is redirected to the nearest post office, and the recipient is notified by SMS or email.
How do I track my package from Poczta Polska?
To track domestic or international Poland Post parcel shipments, visit the tracking page of their official website and enter your tracking number.
Read more about how parcel tracking works.
How can I contact the Polish Post?
You can contact the Poland Post in a number of ways if you have an enquiry or would like to leave feedback about their services:
Phone: You can reach the Poland Post at 801333444 (landline) or (+48) 438 420 600 for mobile and international calls. Their customer support team is available between 8 am and 8 pm from Monday to Friday.
Email: You can write to Poczta Polska at kontakt@poczta-polska.pl with other general enquiries.
How can I contact Polish Post in English?
Since Poczta Polska does not provide dedicated support in English, you can email them at kontakt@poczta-polska.pl.
At Eurosender, we speak your language! You can organise any parcel delivery, in Poland or abroad, through our platform, and we will give you support in English along the way.
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Disclaimer: The information above is the result of online research conducted in September 2022. For more information about Poczta Polska international shipping services, please check the official website of Poland Post.