Standard shipping service | Packages and suitcases deliveries

When using the standard shipping service, pickups and deliveries are not available during the weekend.

It is the customer’s responsibility to protect and correctly package the items to be shipped. Even though Eurosender doesn’t provide packaging materials at the moment, we do offer extensive guides on how to properly package different types of items.

Depending on the selected route, the delivery time may vary between 3 and 7 business days if you choose the Regular service or even shorter times if you upgrade it to the Regular Plus. Our system calculates the estimated delivery time for your specific route during the booking process, so you will always have this information before paying for the service.

Yes, as long as they are well packaged, you can send paper documents, letters or even pictures by standard courier services. We strongly suggest using padded or cardboard envelopes to assure the safety of the content. Have in mind that, since the standard courier services are meant to be used for parcels, your paper items will be treated as such. If you plan to send important documents such as contracts or passports, we strongly suggest you consider using our specialised envelope shipping service.

Yes, when sending standard parcels, you can opt for packaging them in boxes or padded envelopes, depending on the type of item you wish to ship. However, we still suggest using small boxes instead since they are more resistant and can ensure better protection during transit, even when shipping smaller objects and items that could easily fit in cardboard or padded envelopes.

When shipping a standard package, you should have in mind that your goods will be handled, loaded, and unloaded multiple times. Therefore, if you decide to ship duffle or sports bags, make sure to always pack them in sturdy boxes properly cushioned and sealed before the driver collects the shipment. Have in mind that the courier may refuse to collect a duffle bag if not packed in a cardboard box.

It depends on the service chosen, the courier and the country of pickup. In most cases when using the Regular Service, the driver will bring the label and place it on the package himself. However, on certain routes or when selecting the Regular Plus option, it may be your responsibility to print and attach the shipping label to the package or suitcase. This information is displayed during the booking process and will also be sent to you via e-mail, along with the shipping label attached.