Don’t fall behind the competition – offering an easy parcel return service is essential if you want to build a strong brand providing a pleasant customer experience. Since online shopping nowadays is all about convenience, use our door-to-door solutions to organise return courier services with collection directly at your customer’s address. We work with the most renowned logistics companies in the world so you can easily reach your clients, wherever they are. Understand how the service works, learn about the return labels and how to offer free returns.
HOW DOES IT WORK
Book the shipping service with collection at the client’s address
Forward them the parcel return label, if required for the chosen service
The courier will pick up the parcel with them and deliver it back to you
ARE YOU A BUSINESS?
MAKE IT FREE
Offering free returns is a great competitive advantage that could make you stand out from the crowd. Several data-based pieces of research show that, even though free returns represent an additional cost to the seller, they are a profitable strategy when considering the following growth in conversion rate and customer retention. With Eurosender, it is easy to offer free returns to your audience. Since you will be organising the parcel return service on behalf of your client, it is up to you to cover the costs or forward them. All you have to do is opt for the first solution.
WHAT IS INCLUDED
Besides having the parcel collected at the customer’s address, shippers also benefit from several other features when using our return solutions for e-commerce and online retailers.
WE ARE GLOBAL
Whether you are a local or international seller, you can always count on Eurosender to connect you with your customers. Through collaboration with parcel shipping and return companies, we offer delivery services to almost every country in the world at the most affordable rates.
Read more about international shipping for e-commerce
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