There are different loading and unloading procedures for different services.
In groupage transport, the driver normally brings equipment and does the loading and unloading, however this is not always guaranteed. Please check with our team when booking the service as there may be exceptions on your route.
For other options such as Van Delivery, LTL and FTL transport, it is your responsibility to load and unload the cargo. This can be done with a forklift, by hand, or another method of your choice.