If you have left luggage or property at Madrid-Barajas Airport, chances are it could appear at the Lost and Found Department. It is possible to have items and left luggage shipped from lost and found at Madrid Airport to avoid you the hassle of travelling back to claim them. Regardless of the destination, we can help you recover your lost baggage from Barajas and ship lost items from the lost and found department at Madrid Airport to any address in Spain or abroad
SHIPPING SOLUTIONS
RETRIEVE YOUR LUGGAGE
Follow these steps to reclaim your forgotten suitcase or property from Barajas and get your left luggage delivered from Madrid Airport:
CORRECT ADDRESS
To ensure hassle-free collection, providing a complete pick-up address is crucial. Follow the example below so couriers can successfully collect your parcel and forgotten suitcases and items from Madrid Airport on your behalf:
Travelers often ship back their missing carry-on luggage items, as well as important documents like passports or ID. Most people get their left luggage delivered from Madrid Airport to retrieve:

READY TO SHIP?
NEED MORE INFORMATION?
When using courier services from Madrid Airport to retrieve your lost luggage or items, the items will need to be packed inside a cardboard box in order to ship them safely. Some couriers may refuse collection if your suitcase is not packed properly according to our instructions and insurance will not apply to the suitcase or its contents. Please see our dedicated page and inform airport staff prior to collection.
The best way to ship a lost passport, ID or any other type of document from Madrid Airport is through our Express Document service, suitable for documents and envelopes for delivery worldwide in as little as 24-72 hours. For lost keys, phones and smaller lost property, the cheapest way to ship them from Madrid Airport is via our standard service, packed inside a box.
You may have lost your item or luggage on board your flight, in which case you should contact the particular airline to arrange collection. The airline will inform you of the delivery options and sometimes will ship the item themselves. If they do not offer this possibility, you can always book a service for shipping lost property and luggage from Madrid Airport with Eurosender.
When you book courier services from Madrid Airport with Eurosender, your lost items need to be packed according to our instructions. Be sure to inform airport staff beforehand because the courier might refuse to collect items not packed properly.
You can track the progress of your forgotten suitcase on our tracking tool, from the time it is reclaimed from Madrid Airport to delivery, and always know where your item is.
Suitcases bags and other left luggage items have to be packed properly to be covered by insurance, but only if they are packed properly and you are not sending prohibited or restricted items. Please note suitcases are not covered by insurance unless they are packed in a cardboard box and safely secured.