Reclaim Lost Luggage | Delivery from Frankfurt Airport

If you are missing a piece of luggage or you have forgotten your belongings while en route to your next destination, there is a good chance it could appear at Frankfurt Airport’s lost and found office. Instead of travelling back, you can get your lost property and items shipped from Frankfurt airport Lost & Found directly to your home address. Eurosender offers fast and reliable solutions to collect left luggage and transport lost property from Frankfurt Airport, to anywhere in the world.

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SHIPPING SOLUTIONS

Services to ship suitcases, lost items and more from Frankfurt Airport

Get the best delivery service to retrieve your luggage from Frankfurt Airport. Simply introduce the details of your shipment on our booking tool and we will find the best offer for you. No matter where in the world you lost it, Eurosender can help you retrieve missing luggage from Frankfurt Airport.
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RETRIEVE YOUR LUGGAGE

How do I get my luggage and lost items back from Frankfurt Airport?

Once you have narrowed down that you have most likely left your luggage or property at Frankfurt Airport, follow these easy steps to collect and transport it safely to your destination:

    1. Contact Frankfurt Airport lost and found office, fill out a missing item form and confirm they have your item;
    2. Verify that you are the owner by providing a detailed description, receipts, serial numbers or any other type of identification;
    3. Ask for additional details for collection – the courier needs as much information as possible, including a contact person;
    4. Remember that your item needs to be packed in order to be collected by the courier. Be sure to inform lost and found staff of packing guidelines;
    5. Always be sure your parcel will not contain any items considered prohibited or restricted by the courier companies or Frankfurt airport, to prevent issues with collection.
    6. Book the courier service with Eurosender and let us handle the rest. Just make sure you are home at the time of delivery to receive it.

CORRECT ADDRESS

Providing a complete address to claim lost luggage and items from Frankfurt Airport

You will need to provide the exact location of Frankfurt Airport lost and found office, so follow the example below to avoid issues when claiming lost items at Frankfurt Airport:

  1. Country
    Choose the country of pick-up/delivery
    Ex.:Germany
  2. Name & Surname
    Add the name of lost and found desk contact followed by the name of the consignee
    Ex.: Frankfurt Airport Lost & Found, Attn: Lena Schmidt (lost property for) Paul Baker
  3. Address
    Fill out the airport address, check their website to make sure it is correct.
    Ex.: Terminal 1, Concourse A, Level 0, Frankfurt Airport.
  4. Additional info – Optional
    Keep in mind that the courier does not always take this into consideration.
    You could choose to include a reference number or officer contact here.
  5. ZIP code
    Add the zip code, please double check it to make sure its correct.
    Ex.: 60547
  6. Town/city
    Add the full name of the town or city
    Ex.: Frankfurt
  7. Phone number
    Add the phone number, change the area code if needed.
    Ex.: +49 (0) 69 690 66359

What items are usually shipped from Frankfurt Airport Lost & Found?

Travellers often ship their suitcases and other luggage items form Frankfurt Airport. Some of the most common items shipped from lost and found are:

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Lost property and luggage delivery from Frankfurt Airport: FAQ

What is the best way to pack a suitcase for shipping from Frankfurt Airport?
When you need to have your suitcase shipped from Frankfurt Airport, it will need to be packed inside a cardboard box in order to ship it safely and avoid issues with collection. Some couriers may refuse collection if your suitcase is not properly packaged and insurance will not apply to the suitcase or its contents. See our dedicated page for instructions on preparing a suitcase for shipping.
What is the best way to collect left luggage in bulk from Frankfurt Airport to destinations in Europe?
If you have left multiple bags with Frankfurt Airport’s left luggage storage and are unable to collect them yourself, you can arrange a dedicated van to transport baggage and lost property in bulk to most destinations across Europe with no stop-overs. You can get a price for van delivery within Europe to transport lost property from Frankfurt Airport, including bags and belongings, on our booking tool. We recommend you to contact Frankfurt Airport left luggage department first.
What is the cheapest way to ship a suitcase or lost items, from Frankfurt Airport?
The cheapest way to retrieve lost items at Frankfurt airport, and have your lost suitcase, passport, wallet or any other items shipped from the airport, is to book it through our standard service. You can get a price for a package or envelope delivery directly on our booking tool.
I lost an item in transit, but Frankfurt Airport lost and found does not have it. Where else could I locate it?
It is possible you may have lost the item onboard the aircraft, or your luggage was lost in transit. In such cases, you should contact their airline to locate your lost items.
Will the courier accept unpacked luggage items?
When you book courier transport of your lost property from Frankfurt Airport, it should be packed according to our instructions. Individual items, as well as suitcases, have to be packed inside boxes. Be sure to inform airport staff, to avoid issues upon collection. .
How can I know the luggage is being shipped back to me?
Track the progress of your lost baggage on our tracking tool, as it is sent from Frankfurt airport to your home. Make sure the tracking status is updated regularly. If you notice the tracking status is not updated in a few days you should contact us.
Are my packages insured when shipping with Eurosender?
Please note that only properly packaged parcels will be covered by insurance, and only if they do not contain prohibited or restricted items. For example, suitcases are only covered by the insurance if they are packed inside a cardboard box.