How to ship an iPhone or an Android smartphone

Are you an individual willing to buy a fancy new cell phone abroad or a gadget reseller looking for a reliable international logistics partner? Find out how to ship an iPhone or any other smartphone safely and cost-effectively with Eurosender. Check the regulations, FAQ and packaging sections to prepare your shipment properly.


Logistics services for gadget dealers

Join thousands of businesses that have chosen Eurosender as their permanent shipping platform and:

  • Pay with user credits to save on every shipment;
  • Optimise your logistics accounting by getting consolidated invoices;
  • Free up your time by having all relevant delivery information in one place;
  • Forget about unresolved claims and losing money: we successfully handle troublesome cases on our clients’ behalf.



The services you can use for sending a smartphone internationally

At Eurosender, we know exactly what kind of transportation methods fit your needs.

Standard shipping service

The most cost-effective option for shipping small gadgets

Pallet delivery

Optimal solution for large packages: instant quotes, no hidden costs

Express shipping service

The fastest solution for shipping iPhones or Android smartphones


How to pack a smartphone for shipping?

  1. Put the device in its original packaging.
  2. Wrap the box in bubble wrap to provide an additional layer of protection.
  3. Put the original box into a larger box.
  1. Add cushioning materials so that the original box cannot move.
  2. Seal the box with duct tape.
  3. You can also add a warning label saying “Fragile” or “Handle with care” on the box.

Regulations on shipping cell phones internationally

In most cases, it is possible to ship a cell phone internationally by courier. The only smartphone model not allowed for shipping by air is Samsung Galaxy Note 7 due to battery problems.
As of today, smartphones containing attached, non-removable lithium-ion batteries can be sent by all modes of transport, provided they comply with the parameters set forth in the UN Manual of Tests and Criteria:

Single-cell batteries:
No more than 2 cells, ≤ 20Wh

Multi-cell batteries:
No more than 4 cells, ≤ 100Wh

Lithium batteries exceeding the above specifications cannot be transported by air but can be carried by road or travel by sea.
When shipping your iPhones or other smartphone models, it is recommended not to charge the battery to more than 30%. The relevant transportation recommendations for every phone model can be found in the manufacturer’s product information sheet.

For items shipped outside the EU or between two non-member states, a customs declaration will be required. Do not try to lower the value of imported goods, otherwise, the package may be seized by the customs officers.

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FAQs on shipping smartphones

What is the cheapest way of shipping an iPhone or an Android smartphone?

Shipping costs vary from one courier company to another and depend on many factors, such as distance, insurance coverage, additional services, declared value, direct signature, etc. If you use the Eurosender low-cost shipping platform, you will be able to get an unbeatable price for safe door-to-door delivery service.

How to ship an iPhone safely?

Always ship your iPhones and other smartphone models in their original packaging, which has been tailored to protect your gadget model. Alternatively, you can use a cardboard box with enough padding to make sure your device is safe and still for transport. Simply follow our guidelines on how to pack your smartphone properly for shipping by post or by courier. Do not forget to create a back-up copy of important data on your device before sending it across the country or abroad.

Can I send a mobile phone overseas?

Yes. Make sure to carefully pack it for shipping.

Can I receive compensation for my cell phone if anything goes wrong during transport?

When booking a standard shipment through Eurosender, insurance coverage of up to 200€ is automatically included in the price. For extra protection, we also offer additional insurance options with higher coverage at very low rates. To make sure your device is eligible for insurance, always pack it in their original packaging and keep the original invoice of your device as it serves as proof of the cell phone’s value. This document will be required by the courier company in case you decide to start a claim procedure for damage or loss of your cell phone. Please be aware that insurance may not apply when shipping used or second-hand devices.

Take into consideration these guidelines when shipping electronic devices. Nevertheless, please consider that following them does not guarantee that the courier company will transport your package without restriction. In case you decide to ship used or second-hand electronic devices, Eurosender will not be held responsible for any damages caused by the transportation of your shipment.