Several hours before sending a package you suddenly realize that those extra pairs of jeans and your favourite books make your package overweight. You have no scale to weigh a package and the courier is coming soon. What now?
Problems that lead to or come as a consequence of this scenario can be solved by following these 4 simple steps:
1. Reach out – What happens if your package is too heavy? The courier company might easily refuse the pick-up or return the package to your address the next day. Moreover, the courier can ask you for an additional handling surcharge. In order to avoid unnecessary delays, you should not give the package to the courier if he has already appeared on your address. If you are absolutely sure that the weight of your package is heavier than the one you paid for, the first thing you should do is to contact your courier company or logistics booking platform and let it know about the problem. The company will cancel the order and let the courier know that he should not come to your address. You can then easily schedule a package pick-up for the upcoming day.
2. Use apps and general info – Installing an app such as Working Scale Free or 3 Grams Digital Scales & Weight Measurement can help you get an approximate weight of smaller items and be sure that the additional things you put in your package won’t make it overweight. In addition, you should be aware that the items that people most frequently send by package have the following approximate weights: A medium-sized teddy bear – 400 grams, a book – 450 grams, shoes – 700 grams, jeans – 500 grams.
3. Make bigger plans – Life can be unpredictable. The package for which you were sure it won’t exceed the weight limit got overweight all of a sudden. Just like you pack your luggage for vacation, be aware that you should always have some extra kilograms available just in case. Planing the weight of the package and booking a few more kilograms than you might actually need can be a good way to prevent frustration and delays.
4. Explore the options – At Eurosender, you can choose among five different weight ranges when sending packages. Those are: 0-2 kg, 2-10 kg, 10-20 kg, 20-30 kg and 30-40 kg. In case you would like to send a package which is heavier than 40 kilograms, you can always make a custom order by contacting us. In addition, now you can avoid extra charges and delays by choosing a flexible booking option when placing an order. This option enables you to change the details of the order such as pick-up-date and eventual mistakes without paying the additional fee.
Now you are all set and you can peacefully wait for a courier to come and pick up your package.
Last modified: December 20, 2018