How to Quote and Book a Shipment with Eurosender

How to get an instant quote and book parcel or freight delivery online

Booking parcel delivery services is now easier with our booking engine. At Eurosender, we offer multiple shipping services in one single place, so you don’t lose time searching how to quote and book a shipment. Book from document shipping to parcels and even freight: get instant quotes and schedule your shipment’s collection online in less than 2 minutes, at the best price.

From (pickup)

To (delivery)

QUICK & EASY

How to book a shipment online with Eurosender

Choose the collection and delivery countries and type of shipment

Insert the shipment details and choose the preferred service

Select additional insurance and flexible changes if needed

Confirm the order information and pay for the order

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STEP BY STEP GUIDE

How to quote and instantly book a shipment online: our guide

STEP 1

Choose your shipping route on our booking engine

Choose the countries of collection and delivery on our booking tool. Once you have your route selected, you will be able to choose which shipping service you would like to book. We offer multiple shipping services for instant booking and customised offers for ad-hoc requests.

Here is what you can choose from:

  • Envelope – Book paper documents deliveries in 24-72 hours worldwide
  • Package – Book a parcel delivery of up to 70 Kg. With the package option, you can choose to book a Regular, Regular Plus or Express shipment. You will also have the option to book a same-day collection in some cases.
  • Pallet – Get an instant quote for shipping one or more pallets and schedule your collection with just a few clicks.
  • Van Delivery – Book a dedicated van to deliver all your parcels, belongings or freight anywhere in Europe in the shortest time possible.
  • Truck Delivery (FTL & LTL) – Book a shared or a full truck automatically – without the need to wait for a quote.
  • Bulky Items – Anything else that is not covered by our pre-defined services can be requested by the Individual Offer. One of our logistics experts will reply to you in the shortest time possible and help you book your shipment exactly as you need it.

Don’t forget to also select if you are ordering as an individual or a company and make sure you are logged in when placing your order.

Extra tip: if you register as a business and insert a valid VAT number, you will get additional discounts upon booking.
After you select your route and preferred service, press Continue.

STEP 2

Fill in the order details of the shipment you are booking and choose the service

Indicate how many envelopes, packages or pallets you are shipping and what are their dimensions. This information will help us calculate the price of the service and plan your collection and delivery in the smoothest way possible. Don’t forget to also indicate what is the content of your parcel and its value.

When booking a parcel delivery, you will also have to select the type of service you prefer:

  • Flexi – Shipping with the same-day collection, available in certain routes.
  • Regular – ideal for standard parcels and luggage.
  • Regular Plus – allows shipping bigger parcels and has shorter transit times.
  • Express – worldwide parcel delivery in less than 3 business days.

Choose the date of collection on the calendar: depending on the hour, you may be able to choose a same-day pick-up.

STEP 3

Provide the collection and delivery addresses of the shipment

This is one of the most important steps as it dictates how long the transit of your shipment will take. Fill out the information about the pick-up and delivery addresses. Make sure to confirm that all the data is written correctly: street name, number, floor, postcode and city. If you have any questions regarding collections or deliveries in uncommon addresses, visit our dedicated page or contact our friendly team using the chatbox on the bottom right corner. Keep in mind that wrong information means higher transit times.

Finally, be extra careful when inserting the contact numbers both at the pick-up and delivery addresses: keep in mind that courier companies will only call local numbers and that if you don’t provide a correct number, we won’t be able to reach out to you if there is any issue during collection or delivery.

Make sure you read and accept our Terms and Conditions and click Continue.

STEP 4

Book shipping insurance and flexible booking if needed

All shipments booked through Eurosender already include basic insurance coverage in the price. However, you can extend the insurance when shipping more expensive items. Pick one of the options available and protect your parcels or pallets up to 1.000, 2.000€ or 5.000 for freight (higher insurance coverage can be booked upon agreement).

Are you not sure about the collection date? Or would you like to still confirm the shipment later on? Choose our Flexible changes option and feel free to change your preferences.
After you are done, click Continue.

STEP 5

Confirm your shipment’s details before you finish booking

We want to make sure you won’t have problems later on with wrongly inserted data. Carefully read the summary we prepared and confirm if all the information provided is correct.

Are you ready to finish booking your shipment? Click Continue!

STEP 6

Pay for your shipment and confirm your booking

Now that you have chosen the delivery service, typed the collection and delivery addresses, the only thing you have to do to make sure a courier will collect your shipment is pay for your order. This is also the step where you can insert any discount coupons or codes you may have.

We offer several payment options for your comfort:

  • Credit Card
    We accept credit cards from various providers (Visa, MasterCard). All payment details (such as credit card number, security code, etc.) are completely safe and will not be handled nor disclosed to us or our courier partners, seeing as we use a secure payment system provided by Adyen.
  • PayPal
    In case you are a PayPal member, you can log in with your username and password and continue in that manner. You will be re-directed to PayPal, our payment partner and a worldwide leader in providing secure payment solutions. Using PayPal will ensure your payment details (such as credit card number, security code, etc.) stay completely safe and will not be handled nor disclosed to us, nor our courier partners.
  • Bank transfer
    We accept bank transfers from all banks. After completing the order process, you will receive all the necessary data and bank details to make a payment via direct bank transfer by email. After making the transfer, you should send the proof of payment to help@eurosender.com. This way, we will be able to place your order promptly.
  • Payment with credits
    This payment option is available for all users who create an account on our platform. In the user’s profile, there is an option for topping up the account with the desired amount of money and paying for the orders with the available credit.
    By choosing to pay with user credits, you will benefit from a faster and more secure booking. You won’t need to enter the payment details every time you book the service, and your order will be processed instantly. Moreover, any reimbursement of the costs of service will be made available in the user account, and you will be able to use the credit for your next orders. Business account holders will also enjoy a discounted price for every order paid with user credits.

STEP 7

Confirm your shipping order!

At this final step, you will be provided with a summary of the order and informed about the next steps. Once the order is paid, you will receive an email from us. Following this, we will arrange the shipping service with one of the logistics service providers in our network. Immediately after the shipping is organised, we will notify you via email, and we will also send you a tracking number for you to follow the transit of your shipment.

And this is how you can easily book a shipment online with Eurosender. Follow these steps when booking local, domestic or international deliveries.

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More on how to get instant quotes and book a shipment online

How do I send something by courier?
Sending something by courier has never been so easy and affordable. All you have to do is book your shipment in less than 2 minutes by following our step-by-step guide above and prepare your items in a box for collection. You will then be able to track the shipment in real-time and have proof of collection once it is delivered.
How do you arrange shipping?
Booking a shipment is just the first part of the whole logistics process of sending something. Depending on where you are sending your parcels and what are the items inside, you will need to take some things into consideration:
  • You are responsible for packing your parcels: To make sure they will not get lost or damaged due to lack of packaging, we suggest you pay extra attention to this step. Also, make sure the parcel is packed and ready to go at the moment of collection.
  • You may have to print the shipping label: some couriers will bring the label for you, while others expect you to affix it on the package before they come. When booking shipping with Eurosender, all this information will be provided to you by email.
  • Shipping between different trade zones: shipping outside the EU or between countries that don’t have special economic agreements means you will need to prepare additional documents such as a proforma or commercial invoice, between others. Make sure to check with the customs authorities what documents you need and have them ready by the time you book the shipment so that your delivery will not be delayed.
  • Sending exotic items? Not all items are allowed by courier companies, so you should make sure you are not shipping something that is prohibited or restricted for shipping before booking your parcel delivery.
How to determine the shipping costs?
Estimating shipping costs can be hard sometimes, especially if you have an online store that ships worldwide. With our booking tool, you don’t have to make approximate calculations: simply type the countries of collection and delivery and get instantly the shipping costs for the type of shipment and service you wish to book.
How do I arrange a courier collection online?
When booking a shipment through Eurosender, you don’t have to arrange for the collection yourself, unless you booked Flexi or the flexible changes add-on. Our logistics experts will take care of the whole process for you, and the only thing you have to do is choose the date of collection you prefer.
Do all couriers pick up parcels?
Not all couriers pick up parcels at home when paying for their basic service. Some courier companies will charge an extra fee for door-to-door delivery and prefer, instead, that parcels be collected and delivered at parcel shops.
At Eurosender, all deliveries are door-to-door, so when you book a shipment with us, you can rest assured that someone will pick up the parcel exactly wherever you wish.