Ship Lost Items and Property from King’s Cross Lost & Found

How to claim left luggage and lost property from King’s Cross Station

If you have lost an important item or luggage in transit while travelling through London, there is a good chance you may have lost it at King’s Cross Station and it has been handed to lost and found. Travelling back will require time and expense, and is not often practical. Shipping from King’s Cross station can be the easiest way of recovering your lost property or left luggage. Discover the range of services Eurosender offers to easily ship items from King’s Cross Lost and Found, saving you the hassle.


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Ship items from King’s Cross Lost & Found

Depending on your route, and the urgency you can choose from our convenient range of courier services to claim left luggage and more from London’s King’s Cross. Check our services and book a reliable service to ship your lost property from King’s Cross Station with a trusted courier company.

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Steps to claim left luggage and property from King’s Cross Lost & Found

Follow these easy steps to have your lost property collected and shipped from the Lost and Found offices in King’s Cross without having to travel back:

  1. Contact King’s Cross Station lost property department and complete their lost property form or confirm they have your item;
  2. If you lost your item on a train or bus, contact Transport of London’s lost property department and complete a form or confirm they have your item;
  3. Provide proof of ownership – this could include serial numbers, receipts or a detailed description;
  4. Ask them for an authorisation form, permitting the courier to collect your lost item;
  5. Ask for additional details for collection – the courier needs as much information as possible, including a contact;
  6. Remember that your lost item needs to be packed in order to be collected by the courier. Be sure to inform the lost and found staff about the packaging requirements;
  7. Book the courier service with Eurosender and let us do the rest. Be sure to have somebody available at the time of collection.


The correct address to claim left luggage from King’s Cross Station

You should provide a complete address and location to the courier company, to ensure they can collect your lost luggage and items from King’s Cross Station. Follow the example below:

  1. Country
    Choose the country of pick-up/delivery
    Ex.:United Kingdom
  2. Name & Surname
    Add the name of lost and found desk contact followed by the name of the consignee
    Ex.: King’s Cross Station Lost Property, Attn: Andrew Miller (lost property for) Geraldine Granger
  3. Address
    Fill out the Railway Station address, check their website to make sure it is correct.
    EX.: King’s Cross Visitor Centre, 11 Stable Street
  4. Additional info – Optional
    Keep in mind that the courier does not always take this into consideration.
    You could choose to include a reference number or officer contact here.
  5. ZIP code
    Add the zip code, please double check it to make sure its correct.
    Ex.: N1C 4AB
  6. Town/city
    Add the full name of the town or city
    Ex.: Dibley, Oxfordshire
  7. Phone number
    Add the phone number, change the area code if needed.
    Ex.: +44 (0) 203479 1795

What items are usually shipped from Kings’s Cross lost and found?

Travellers often ship back their lost hand luggage items or documents. Some of the most common items shipped from lost and found at Kings’s Cross Station include:


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Ship items from King’s Cross lost and found: FAQ

Can I have my left luggage collected by couriers from King’s Cross Station?
If you have left your luggage with storage services at King’s Cross Station, you will need to contact them directly to arrange collection by a third party. Please be aware that luggage and suitcases need to be properly packed, to avoid refusal upon collection by some couriers and damage during transport. Also, insurance will not apply to the suitcase or its contents if it is not packed correctly. For more information, please see our dedicated page.
How fast can I recover lost property from King’s cross station?
To recover your lost property from King’s Cross station as fast as possible you should report the lost items as soon as possible. Then you can book express services to get it shipped back to you. Express services can take anywhere between 24 and 72h worldwide.
Does King’s Cross station charge a fee for storing lost items?
Yes, King’s Cross Station or Transport of London may charge a fee for storing your lost item, depending on how long it is stored. Please be aware that items are only kept for 3 months from the date of loss.
Does King’s Cross station ship lost credit and debit cards?
No, unfortunately, King’s Cross Station and Traffic of London do not store or ship lost credit or debit cards, and these are destroyed when found for your security. Moreover, couriers are unable to transport credit cards or cash so please take this into consideration before booking.
What is the best way to ship a lost passport or ID from King’s Cross Station?
The best way to ship a lost passport, ID or document from King’s Cross Station is to use our Express Document service, for urgent delivery worldwide in 24-72 hours. You can get a price to ship your lost passport from King’s Cross Station safely to you, with our Document Service, on our booking tool.
Will the couriers pick up lost items that are not packed in boxes?
When booking courier services to collect your lost luggage and items from King’s Cross Station, they must be packed accordingly, so the courier can safely transport them. Be sure to inform the station staff before organising the collection or the courier driver may refuse to collect your property.
How can I know my lost property was sent back to me?
You can track the progress of your lost property from the time it is shipped from King’s Cross to delivery easily on our parcel tracking tool. Be sure to contact us through our live chat for more information and check your email regularly.
Are my items insured when shipping with Eurosender?
When you book services with Eurosender, basic coverage is included in the price. Additional coverage is also available, scalable to your needs.