How to Buy an Item When the E-commerce Doesn’t Ship to Your Address?4 min read


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The exponential increase in e-commerce and online solutions is completely changing the way we deal with shopping. People can now do their groceries while sitting on their couch or buy products from halfway around the world with just the click of a button. However, more often than not people encounter challenges when ordering an item from an international retailer. It is quite common for customers to come across a message saying the seller doesn’t offer international shipping. If you ever find yourself in this situation, here are a few options on how to buy when the e-commerce doesn’t ship to your address.

Why some retailers won’t ship abroad?

It can be very frustrating to wish for a special item, search all over the internet for it, find it online, only to receive the message “shipping not available to your country”.

Unfortunately, international shipping is still not available in many cases when shopping online. It is common for local e-commerce not to offer worldwide shipping because they are more costly and time-consuming. It is also important to remember that items being shipped overseas must respect import laws and might be taxed at customs. This might happen when sending products from the United States to Portugal, for example.

Luckily, there are other delivery alternatives that customers can use when shopping. Read on to discover a few shipping options for when you encounter an Amazon or eBay seller who does not ship to your country.

Have an acquaintance as an intermediary

Shipping to an acquaintance is one of the best options when the seller does not offer international shipping. If you have a friend who lives in the country where you are purchasing the item, you can kindly ask them to serve as an intermediary. This is one of the cheapest delivery alternatives, but it requires having someone abroad you can rely on.

All you need to do is have the item delivered to their house and ask them to forward it to you. They can send it by mail or through courier companies. If you have any questions about what courier to choose, feel free to contact our logistics experts and they will gladly assist you.

Organize pick-up from the seller directly with Eurosender

Online marketplaces are a great way of connecting sellers and customers over the internet. However, it is not always possible to meet the seller and make the exchange in person, especially when purchasing an item from an international online store.

If you are the receiver of the package, you can arrange the shipping service as a consignee with Eurosender. It is very easy: you place the order and pay for it yourself and fill in the seller’s details as the consignor. The courier company will then collect the parcel from the seller directly and ship it to you. This can be done whether you are dealing with a private seller or an e-commerce.

Book the delivery with a package forwarding service

Parcel forwarding companies are becoming very popular as online shopping takes off. They offer a digital solution for purchasing from retailers who are not willing to ship abroad. Before buying the item online, you should place a request with the parcel forwarding company describing the contents and destination of the package. Once the service is settled, a local address is designated to you. The seller ships the item to this address, and it is then redirected to your home country. Sometimes the item can be stored in a local collection point where you can pick it up, which is very useful for people who are away for work during most of the day.

Many customers use package forwarding services in Europe, both between European countries and others such as India, Japan and the United States. All you need to do is find the best parcel forwarding company for your location.

Get your item delivered by a fellow traveller

There are a few peer-to-peer marketplaces that connect international customers with travellers that have extra space in their luggage. You can get started by simply placing an order in the platform saying what product you desire and the country you need it shipped to. Any traveller doing that exact route will make an offer to bring you the item personally. Each traveller settles their own transport fees and custom taxes should also be arranged, if applicable.

Are you still not sure what is the best way to ship your parcels? Our customer support team is here to help you!

Last modified: December 10, 2019

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