BEFORE SHIPPING
Things to know before shipping small items by courier
When organising a small parcel delivery with Eurosender, these are some important things to consider to make sure you will have a successful delivery.
- Pack your small items for shipping according to our recommendations for better protection.
- Depending on the shipping service you choose, you may be required to print the shipping label yourself. This information is disclosed during the booking process and will be included in the confirmation email once your small parcel delivery is confirmed.
- Make sure someone is present at the collection and delivery locations.
PACKAGING GUIDELINES
How to pack small items for shipping
Many customers wonder if they can ship small items in envelopes to save on the shipping costs. Even though some courier companies allow shipping small items in padded envelopes, this may be a costly decision for the customer because envelopes provide much less protection than cardboard boxes.
At Eurosender, we always recommend packing your small items for shipping in cardboard boxes to ensure they will arrive at the destination in perfect conditions. Follow these simple instructions to pack and ship small items correctly.
- Choose a small cardboard box suitable for shipping small items.
- Protect the item with several layers of bubble wrap, depending on its fragility.
- Fill any voids with packing peanuts or additional cushioning to prevent movement during transport.
- Tape the item to the inside of the box or padded mailing bag to prevent movement, if needed.
- Label the parcel (if required), and seal with adhesive tape.
*Note: Please keep in mind that small items cannot be shipped through our Envelope Service, as this service is only suitable for paper documents.
FREQUENTLY ASKED QUESTIONS
Shipping small items and packages internationally
A small item or parcel is anything that can be safely packed in a package or padded envelope and shipped through the regular courier network for package delivery. Most courier companies accept parcels of up to 30 kg through their regular services. At Eurosender, this means that you should choose between Standard or Express Services for sending your small items abroad.
Our Envelope Service is exclusively dedicated to delivering paper items, such as documents or passports. If you need to send small items, regardless if you choose to pack them in a box or padded envelope, you should use the package shipping alternatives: Standard or Express Shipping.
Please bear in mind that all envelopes are scanned during the delivery. If you ship small items through our Envelope Service, this envelope will be treated as a package and go through regular customs procedures when crossing international borders.
Every shipment booked with Eurosender has tracking included in the price. Once you have booked the small parcel delivery service, your package will be assigned a unique tracking number, which will be sent to you via email once your order is confirmed. You can then use this code to check the progress of your small parcel delivery at any stage after collection using our
track and trace tool.
Yes, all our small parcel delivery services include basic insurance coverage at no extra cost. The coverage value will depend on the service selected and the item being shipped. During the booking process, you will also be able to purchase additional insurance coverage for extra protection when shipping small items internationally.
Sending small items in envelopes that are not intended for objects may result in loss or damage during transport, not only because document envelopes offer very little protection but also due to the fact that sorting machines intended for documents can bend or break the object. For better protection, we recommend packing your small items for shipping using a padded and secure envelope.
Yes, you can send small items abroad in bulk by packing them in boxes and stacking them on pallets for shipping. For instructions on how to prepare a pallet for shipping, please see our
dedicated page.
If you would like to request a fulfilment service when shipping small items in bulk, contact our experts to discuss which options may be suitable for your shipment.