BEFORE SHIPPING
When organising a small parcel delivery with Eurosender, these are some important things to consider to make sure you will have a successful delivery.
HOW TO SHIP
PACKAGING GUIDELINES
Many customers wonder if they can ship small items in envelopes to save on the shipping costs. Even though some courier companies allow shipping small items in padded envelopes, this may be a costly decision for the customer because envelopes provide much less protection than cardboard boxes.
At Eurosender, we always recommend packing your small items for shipping in cardboard boxes to ensure they will arrive at the destination in perfect conditions. Follow these simple instructions to pack and ship small items correctly.
TRACKING INCLUDED
Safety is always a high priority at Eurosender – which is why we provide tracking for all courier services available through our platform, at no extra cost. When shipping with us, you will always have the peace of mind of knowing where your parcel is at every stage of the delivery. Use our booking engine to find the cheapest solution for shipping small items with tracking.
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FREQUENTLY ASKED QUESTIONS
A small item or parcel is anything that can be safely packed in a package or padded envelope and shipped through the regular courier network for package delivery. Most courier companies accept parcels of up to 30 kg through their standard services. At Eurosender, this means that you should choose between Standard or Priority Express Services for sending your small items abroad.
Our Document Service is exclusively dedicated to delivering paper items, such as documents or passports. If you need to send small items, regardless if you choose to pack them in a box or padded envelope, you should use the package shipping alternatives: Standard or Express Shipping.
Every shipment booked with Eurosender has tracking included in the price. Once you have booked the small parcel delivery service, your package will be assigned a unique tracking number, which will be sent to you via email once your order is confirmed. You can then use this code to check the progress of your small parcel delivery at any stage after collection using our track and trace tool.
Yes, all our small parcel delivery services include basic insurance coverage at no extra cost. The coverage value will depend on the service selected and the item being shipped. During the booking process, you will also be able to purchase additional insurance coverage for extra protection when shipping small items internationally.
Sending small items in envelopes that are not intended for objects may result in loss or damage during transport, not only because document envelopes offer very little protection but also due to the fact that sorting machines intended for documents can bend or break the object. For better protection, we recommend packing your small items for shipping using a padded and secure envelope.
Yes, you can send small items abroad in bulk by packing them in boxes and stacking them on pallets for shipping. For instructions on how to prepare a pallet for shipping, please see our dedicated page.