Fast and reliable lost and found shipping services

You’ve returned home from a vacation abroad only to discover you have left your wallet or carry-on bag at the airport, your prescription glasses in your room at the hotel. Wherever on earth it is found, Eurosender can have your lost property returned from airports, hotels, stations and more, fast and affordably. Save yourself the hassle and expense of replacing your lost item or retrieving it yourself and let us do it for you with Eurosender’s lost and found shipping services.

Type to search
Type to search


People trust us


How can I have my lost property returned to me?

Whether you’ve lost it overseas or just in the next town over, follow these easy instructions to locate your lost item and have your lost property returned to you safe and sound:

1. Find your lost items – contact the lost and found department of the airport, train station or hotel’s reception desk where you may have lost the item.

2. Verify that you are the owner and ask if they are willing to ship it – you may need to prove this with your ID or a detailed description, depending on the item.

3. Ask for the contact details of a person responsible for the courier to contact to arrange a time for collection.

4. Remember that your item also needs to be packed in order for it to be shipped. Always check that they are willing to pack the item according to our packing instructions.

5. Book the courier service with Eurosender and let us do the rest. Save on the cost to ship lost and found items from any destination.

6. Be home at the delivery location at the time of delivery and track the progress of your shipment on our tracking tool to have your lost property returned, safe and sound.


Eurosender services for lost and found delivery

Eurosender has helped many customers reunite with their lost goods by arranging low-cost lost and found delivery from airports, train stations and many different public places all over the world. Discover the best way to have your lost property returned to you:
Do you have special requirements? Get a personalised quote

Providing a correct address for successful lost and found delivery

When arranging lost and found shipping details, it is essential to provide a complete and correct address. Follow the example below to provide a correct pick-up address when returning your lost property by courier:

  1. Country
    Choose the country of pick-up/delivery.
    Ex.: United Kingdom
  2. Name and Surname
    Add the name of the public place followed by the name of the consignee
    Ex.: Kings Cross Visitor Center, (lost property for) Sean Jones
  3. Address
    Fill out the street name in full and the number.
    Ex.: Stable street, 11
  4. Additional info – Optional
    Keep in mind that the courier does not always take this into consideration.
    You could choose to include a reference number or lost and found desk contact here.
  5. Zip code
    Add the zip code, please double check if it’s the right one.
    Ex.: N1C 4AB
  6. Town/city
    Add the full name of the town or city.
    Ex.: London
  7. Phone number
    Add the phone number, change the area code if needed.
    Ex.: +44(country code) 020 3479 1795

Things to consider after arranging delivery of a lost and found item

After verifying with the airport, hotel or station that they are willing to help and hand over your lost and found item for its delivery by courier, you should take into consideration the following:

Tracking: When you book a courier service with Eurosender, you can easily track your shipment on our tracking tool, so you always know where your lost item is during transit.
Packing: When the courier comes to pick up your lost item, it should be packed according to our packing instructions for protection. Be sure to inform the contact person at the lost and found desk.
Insurance: All shipments arranged through Eurosender are covered by our standard insurance, but you can easily purchase additional insurance at low prices.
Prohibited and restricted items: Always be 100% sure that your shipment doesn’t contain any prohibited and/or restricted items to avoid failed delivery or legal issues.

Returning lost property from airports, hotels, cinemas and stations with Eurosender

If you’re wondering, ‘will hotels ship lost items?’ check out our dedicated pages on lost and found shipping from many destinations, including:


Find out the cost to return lost property by courier

Check the price


Frequently asked questions about lost and found shipping services

What is the best way to prepare a delivery of lost luggage for shipping?
When preparing to ship suitcases in order for your lost luggage to be delivered by courier, it is recommended to pack the suitcase inside a cardboard box, instead of shipping the suitcase alone. While it is still possible to ship a suitcase on its own, some couriers may refuse collection. Furthermore, insurance will not cover any damage to the suitcase itself, only its contents.
For detailed packing instructions for lost luggage deliveries and excess baggage shipping, see our dedicated page.
Will hotels ship bulky lost items, and what is the best way to return them within Europe?
Most hotels will be happy to ship lost items, but in any case, you should always check with them first. If your lost property is rather bulky and you need it turned to you urgently, we recommend to book it through our van delivery service for direct transport within Europe, with no stop-overs.
You can get an instant price on our booking tool.
How can I find out when my lost and found shipment has been collected and is on its way?
You can easily track the progress of your lost and found shipment on our tracking tool. Once you book the service, you will receive your tracking number by email, which will be active once your item is collected. If you are unsure about the progress of your shipment, or your tracking has stopped for whatever reason, contact our team who can track it down for you.