Get your lost property back fast | Lost and found shipping

Lost and found shipping

You came home from a recent trip and realized that you forgot a valuable item behind at the airport, hotel or train station. It could be your pair of prescription glasses, your smartphone or even your entire carry-on bag. Thankfully, your items have been found but you are unable to go reclaim them yourself, due to the distance. Traveling back would cost a lot of time and money but, on the other hand, your lost and found item is quite valuable to just leave it behind. An answer to this dilemma is lost and found shipping services. A courier company will pick-up your items from the airport, hotel or train station at which they had been found and will bring them at your doorstep.

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How do lost and found items shipping services work:

  • You contact the airport/train station/ hotel and ask for your items reference number. Then, you ask for the address from which they can be reclaimed.
  • You book the service by indicating the reference number and by inserting the exact address that has been given to you.
  • Once the service is booked, you inform the people responsible for handing-in your items about the pick-up date and the name of the courier company. You will have to kindly ask them to safely pack any individual items in a cardboard box and wrap your suitcase with protective film.

Please, keep in mind that all items should be protected in a cardboard box, along with some cushioning materials. If your lost item is a suitcase, it should be wrapped with a protective plastic film. Learn here how to protect each item. Also, pay attention when inserting the pick-up address. Train stations often have limited storage and, as a result, transfer some lost and found items to a different facility. At the same time, airports are huge. This is why you should provide us with the exact location (within the airport, train station or hotel) in which your items can be reclaimed. Otherwise, the courier driver might fail to pick-up the shipment. To avoid having your order canceled, please provide us with an exact address.

Book the service through Eurosender!


Eurosender is a platform for booking logistics services in Europe. Many of our customers use our engine to retrieve a lost and found item, such as a smartphone or a laptop, from a hotel, an airport or a train station. That is because they are aware that:

  • Our courier services are very affordable;
  • We collaborate with some of the most reputable logistics companies in Europe;
  • Our customer support team offers free guidance throughout the whole process.


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