Shipping a parcel to an urban area: what you need to know

When people are shipping a parcel to an urban area or big city, they might be doing so for a specific reason: they might be starting their new life and are about to move to the capital. Instead of dragging all your luggage with you, you can easily ship a suitcase to a city with Eurosender. But also, if you are looking to send furniture or bulky items in general, we can arrange freight transport for you. Be aware that delivering a pallet in an apartment is almost impossible. Further, in this article, we will tell you how an urban area parcel delivery works and the advantage of last mile courier services.


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Best way to ship a suitcase to a city

Shipping a suitcase to a city is no big deal but there are some things you have to do in order to avoid failed deliveries. Key to every shipment is proper preparation, we ask you to carefully read this article and take a look at the most essential things for successful delivery:

Packing: When the courier comes to pick up your package it has to be packed already. With our detailed packaging instructions, you can pack your shipment properly. The whole process will only take a few minutes.


Insurance: All shipments arranged through Eurosender are covered by our standard insurance, but you can easily purchase additional insurance at low prices.


Shipping label: Whether or not you’ll need a shipping label depends on your route and the chosen courier. We will let you know if you need to attach a label or not.


These are the things with which we can help you. But now let’s look at the things you should know when you are booking an urban area parcel delivery:

    • Ship two working days in advance, to avoid stress for when you are moving out of your old place.
    • Make sure that there is someone to hand over the parcel and to accept the parcel.
    • Always be 100% sure that your shipment doesn’t contain any prohibited and/or restricted items to avoid failed delivery or legal issues.

Which address do I indicate for urban area parcel delivery?

The most important thing when you ship a suitcase to a city is that you have the correct address. Make sure that you mention them clearly and fully in the shipment details section when placing an order with Eurosender.


  1. Country
    Choose the country of pick-up/delivery.
    Ex.: India
  2. Name & Surname
    Add the full name of the consignee.
    Ex.: Apu Nahasapeemapetilon
  3. Address
    Fill out the street name in full and the number.
    Ex.: Red cross street 20
  4. Additional info – Optional
    Here you can add additional information about the address or consignee. Keep in mind that the courier doesn’t always take this info in consideration.
    Ex.: Apartment 25
  5. Zip code
    Add the zip code, please double check if it’s the right one.
    Ex.: XRGG+36
  6. Town/city
    Add the full name of the town or city.
    Ex.: Agripada, Mumbai
  7. Phone number
    Add the phone number, change the area code if needed.
    Ex.: +91 22 120 123 1234


Although giving the correct address is vital, mistakes often occur which may lead to a failed delivery. When you have any doubts about the address, feel free to contact our multilingual customer support team to help you solve this and all other questions you might have about delivering your luggage.

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Can someone else receive my parcel?

In case you the courier doesn’t find anyone at the delivery address, he might leave the parcel at your neighbour to make sure that you will receive the parcel as soon as possible. This happens mostly when using a standard shipping service. Any new delivery attempt adds extra costs for the courier company. This is why some courier companies have a limited number of delivery attempts and may charge additionally if new deliveries are required. Other courier companies will request an authorization form in order to leave the parcel to your neighbours.

Whether the driver will leave your parcel with your neighbour depends on the policy of the courier company. In most cases, they will attempt a second delivery and send it back if both of them fail.


Common issues when shipping a parcel to an urban area and how to avoid them?

When shipping a parcel to an urban area, courier companies might face some difficulties. Below you will find the most common issues and the things you can do in order to prevent these things from happening.

Wrong details: It happens that an apartment has multiple doors, multiple letterboxes, or a bell with no name. If the details on the shipping label are incomplete or wrong, delivery will not take place.


No access: It might be that there is a valet or another reason why there is no direct access to the entrance specified in the address. In this case, provide clear details regarding the place where you will be able to receive the parcel.


Wrong names: In case the name on the doorbell does not match. Avoid this by putting down the name on the doorbell in the additional info field during the order process.


Change of plans: It happens that your plans change for various reasons. Of course, you can’t always predict this. But when you know this beforehand it might be a better idea to ship your package to a nearby parcel locker. This way you know for sure that your items are stored in perfect condition.

Urban area parcel delivery for businesses

We support those companies who use courier services infrequently and because of that, they find it difficult to receive reasonable rates directly from the courier companies. We have become the delivery platform of many European SMEs and we have enabled them to ship items to their partners and customers abroad, import goods and get supplies at some of the lowest rates.

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We help you save time and effort needed to identify and compare the best shipping rates and the most reliable logistics providers, giving you access to the services offered by the most trusted logistics operators in Europe.

We act on your behalf in any interaction with the logistics providers.

We offer shipping solutions by combining the capabilities of many logistics providers.

We give prompt solutions in case of service unavailability – any shortage can be easily solved by temporarily shifting to a different provider.

If you have any other questions regarding the urban area parcel delivery, feel free to contact our multilingual customer support agents. They will gladly help you!

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