Austrian Post: Express and International Shipping

Austrian Post local and international shipping services

Austrian Post (Österreichische Post AG) is the national mail service of Austria, delivering registered or express mail and parcels across the country and internationally. In this guide, we have put together all you need to know about Austrian Post’s international shipping services, including registered mail, parcel tracking, as well as how long it takes for Austria Post to deliver.

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Austria Post delivery times and international shipping rates

Österreichische Post AG has a strong network throughout Austria and abroad. The average Austria Post delivery time for shipments within Europe is 1-7 working days, depending on the route and selected service.

Austrian Post international shipping to global destinations typically takes between 1 week and 1 month (or sometimes even more). This broad estimate is due to a variety of factors, such as local postal service efficiency in different countries, customs procedures, and delivery schedules. Unforeseen delays can also have an impact on the Austria Post delivery time, making it difficult to predict exactly when your shipment will arrive.

When booking Austrian postal services, it is important to note that prices can vary greatly depending on the urgency of your shipment. Standard delivery usually costs considerably less than an Austrian Post express delivery – so be sure to factor this into your decision when making your choice. Check the Austria Post standard and express international rates below.

Austria Post standard international rates

Destination2 kg4 kg10 kg20 kg30 kg
European Union€16.50€19.50€29.50€75.24€105.24
Rest of Europe€20.59€28.59€49.49€89.59€129.59
United States€25.29€37.64€71.64€133.44€195.24
Rest of the Americas, Africa, Asia€31.49€49.99€102.54€195.24€298.24
Australia, New Zealand, Oceania€39.74€66.49€143.74€267.34€401.24

Austria Post express international rates

Destination2 kg4 kg10 kg20 kg30 kg
European Union€47.38€50.18€63.78€86.38€115.28
Rest of Europe€48.48€56.73€85.23€134.73€197.43
United States€60.48€76.73€128.03€218.53€332.53
Rest of the Americas, Africa, Asia€69.48€91.68€160.08€281.28€433.88
Australia, New Zealand, Oceania€86.48€119.93€187.83€399.83€625.33

Note: The Austria Post international rates presented above are the results of online research conducted in January 2023.

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Austrian Post registered mail and other services for business clients

The Austrian Post registered mail service is an excellent option for businesses that need to send important letters and documents. Customers receive confirmation from the Austrian Post when their item has been posted and the delivery is recorded. As well as this, the Austrian postal service provides insurance coverage of up to €75 in the event of loss, theft, or damage.

Depending on how important the content is, you can make your Austrian Post registered mail even safer by combining it with other additional services (deliver to addressee only, advice of receipt, do not deliver to persons authorised to send mail, etc.)

The Austrian Post express registered mail services are suitable for sending documents such as:

  • Contracts
  • Application forms
  • Legal correspondence
  • Tax declarations
  • Bank information
  • Merchandise

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FAQ on Austrian Post express and international shipping

Does Austrian Post deliver on Saturday?
Yes, Austria Post performs Saturday deliveries for parcels and letters sent with their Post Express service. Items addressed to regional capitals in Austria, or selected postcode areas are delivered by 1 pm on Saturday if posted on Friday (working day). Austria Post does not offer Saturday deliveries for standard services.
What are the Austrian Post’s opening hours?
Most post offices in Austria have opening hours of 8 am to 6 pm on business days. However, larger branches may have longer hours and operate on Saturdays as well.
How long does Austria Post take to deliver within Austria?
Domestically, Austria Post has fast delivery times of 1-2 days. More than 96% of all PRIO (priority) letter mail items are delivered on the following working day. More than 97% of domestic parcels are delivered within 2 working days. Austria Post Express items are delivered on the following business day by 1 pm.
Read more about next-day deliveries and how they work.
What does the Austrian Post consider a standard parcel?
Standard Austria Post parcels are compact and stackable, with dimension limits of 100 (l) x 60 (w) x 60 (h) cm. The maximum weight is 31.5 kg.
you need to ship large parcels of up to 70 kg, you can get an immediate shipping price with Eurosender using our booking tool. With our Express Service, you can send large parcels worldwide in 24-72h!
How much time do I have to collect a deposited Austria Post parcel?
Deposited Austria Post parcels that could not be delivered to the recipient personally will be available for collection for at least 14 calendar days at a local Österreichische Post service point, pick-up station, or designated mail collection box.
Does the Austrian postal service provide a 24/7 option for collecting a parcel?
Items deposited at a pick-up station can be collected 24/7. Customers usually have the option of having their mail delivered to a specific pick-up station when booking the service. Alternatively, mail can be redirected to a pick-up station via the Österreichische Post app or online.
Which logistics companies deliver for the Austrian postal service in the UK?
The Austrian postal service has several agreements with different companies to improve the quality of its postal services. Through logistics companies such as DHL, DPD, UPS, and TNT, Österreichische Post can provide postal deliveries to any city or area in the UK.
In this way, Austria Post can guarantee efficient and reliable postal services. It is important to note that depending on each company, the requirements for sending and delivering parcels may vary. Weight, dimensions, urgency and delivery times are factors that vary for each of these companies.
How does Austria Post international parcel tracking work?
There are two options to track any domestic or international parcel delivery with Austria Post:
  1. Visit their official website and enter your tracking number into the electronic tracking system.
  2. If you are in Austria, you can enquire in person at any of the post offices that are distributed in all the zones or regions of the country.
Why is the Austria Post parcel tracking not updating?
If the Austria Post parcel tracking status is not updated for more than a couple of days or if it has passed its expected delivery date, you should contact the Austrian postal service for further information. Tracking update delays may happen due to long transit distances, delays in the Österreichische Post tracking system, or high volumes of items to be processed at sorting centres.
Read more about how parcel tracking works.
What items are restricted or prohibited by Austria Post?
Most courier companies have a list of items that they do not recommend for shipping. Items that are restricted or prohibited by Austria Post include:
  • Liquids
  • Dangerous items
  • Food
  • Animals
  • Counterfeit goods
To help you, we have put together a list of restricted and prohibited items by courier companies.
How do I contact the Austrian postal service?
You can contact Austria Post in a number of ways if you have an enquiry or would like to leave feedback about their services:
  • Phone: You can contact Austria Post through their hotline number at +43 800 010 100.
  • Contact forms: You can also contact Austria Post by filling in the form on their website contact page.
Find out more about other logistics companies
Royal Mail
Posta Romana
EMS
Deutsche Post
Disclaimer: The information above is the result of online research conducted in January 2023. For more information about the Austrian Post’s international shipping services, please check the official website of Österreichische Post AG.