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Deutsche Post: International Shipping and Deliveries

Deutsche Post international delivery services: shipping rates and parcel drop-off

Deutsche Post is a reputable logistics company and postal service based in Germany, part of the DHL group. In this guide, we have put together all you need to know about Deutsche Post courier services, including domestic and international shipping rates, parcel drop-off services and delivery times.

Before you book your local or international parcel delivery with Deutsche Post, make sure to check our prices using the booking tool below.

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Is Deutsche Post the same as DHL?

Deutsche Post and DHL are the same as both are subsidiaries of the Deutsche Post DHL Group, one of the largest courier companies in the world. The postal division is responsible for delivering more than 60 million letters every day in Germany alone. Meanwhile, its Express division, known as DHL, delivers millions of parcels annually to around 220 countries and territories.

Deutsche Post local and international shipping rates

Deutsche Post has a strong network throughout Germany and customers can book fast Deutsche Post parcel shipping and deliveries on domestic and international routes. Deutsche Post shipping rates depend on three main factors: the size and weight of the package, the destination and the type of service selected.

Deutsche Post prices2kg5kg10kg31.5kg

Deutsche Post pick-up and drop-off points

Shippers can find Deutsche Post outlets and DHL Paketshop points throughout Germany and in Europe. Pick-up and drop-off services are also available at kiosks and supermarkets. With 32,000 drop-off points in Germany alone, this service allows customers to ship and deliver parcels internationally with Deutsche Post at a convenient time for them. Packaging and shipping labels are also available on-site. The Deutsche Post courier service drop-off points are especially advantageous for e-commerce shippers, where shop owners can quickly organise deliveries to their clients.


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FAQ on Deutsche Post international delivery services

Does Deutsche Post courier service deliver on Saturday or Sunday?
Deutsche Post delivers throughout Europe between 8am and 6pm from Mondays to Saturdays. They do not perform deliveries on Sundays or public holidays in the delivery location.
What are the latest delivery times Deutsche Post offer?
In Germany, Deutsche Post courier services may perform collections or deliveries as late as 10pm. Internationally, Deutsche Post latest delivery times may vary from region to region, ranging from 6pm to 8pm. Delivery times may change depending on if you are receiving your package at a private or business address, as most couriers may deliver to business addresses at later hours. If you choose the express service Deutsche Post offers, they may also deliver at later hours.
How long does it take for Deutsche Post courier service to deliver within Germany?
Domestically, Deutsche Post has fast transit times of 1-2 days. Around 88% of all domestic letters posted in Germany are delivered the next day, while 98% are delivered within 2 days. Approximately 79% of parcels are delivered the next day.
How long does it take for Deutsche Post to deliver internationally?
International parcel delivery to a country within the EU may take 2-3 days with Deutsche Post. The delivery time is 1-2 weeks from Germany to a country outside the EU. Deutsche Post only offers its international express delivery for small packages, such as letters or magazines. The transit time for this service is 1 day for EU countries and 2-3 days for non-EU countries.
If you need express shipping for larger parcels, check our Express Service with deliveries within 72h worldwide.
Does Deutsche Post International provide delivery services for private customers?
No, Deutsche Post International delivery services are specifically tailored for companies and e-commerce businesses in Europe that regularly send large volumes of mail or small packages to international destinations.
If you are a private customer needing to ship internationally, book your delivery in our booking tool above.
Does Deutsche Post operate in the UK?
Deutsche Post offers international deliveries to the UK but they do not operate in the UK as Deutsche Post. They have a sorting centre in London that is operated by their UK-based subsidiary, Global Mail. Deutsche Post uses the Royal Mail delivery network for last-mile delivery in the UK. This means that shipments sent to the UK with Deutsche Post are delivered by Royal Mail.
Does Deutsche Post ship to the USA?
Yes, Deutsche Post ships mail and parcels to the USA as part of their international network of operation. They compete in the USA with globally-renowned courier companies such as FedEx and UPS.
Who delivers Deutsche Post shipments in the USA?
Deutsche Post has a partnership with USPS, the US postal service. USPS handles both final-mile delivery and parcel return services in the USA on behalf of Deutsche Post.
What are the most common Deutsche Post parcel tracking statuses?
One of the most important pieces of information when shipping with Deutsche Post is the parcel tracking number. Some common Deutsche Post parcel tracking statuses are:
  • Processed at transit facility – your parcel has been scanned at a Deutsche Post sorting facility and will be forwarded to the destination.
  • The shipment was misrouted. The shipment will be redirected and forwarded to the recipient – the delivery address was not correct or a processing error occurred so the parcel needs to be rerouted to the correct destination.
  • The shipment has cleared customs in the destination country – customs authorities in the destination country have inspected the parcel and released it for delivery.
Read more about how parcel tracking works.
Why is my Deutsche Post parcel tracking not updated?
If the Deutsche Post parcel tracking status is not updated for more than a couple of days, you should contact Deutsche Post courier service for further information. Tracking update delays may happen due to long transit distances or high volumes of parcels at sorting warehouses.
How do I contact Deutsche Post in English?
Deutsche Post provides two contact numbers for support in English.
Private customers can reach them on +49 228 4333112 between 8am and 6pm from Monday to Friday or 8am to 2pm on Saturday.
Business customers can call +49 180 6 555555 between 8am and 6pm from Monday to Friday.
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Disclaimer: The information above is the result of online research conducted in June 2022. For more information about Deutsche Post courier and parcel delivery services, please check the official website of Deutsche Post.