Swiss Post: Parcel Delivery and Courier Services

Swiss Post parcel delivery and international shipping

Swiss Post, the national postal service of Switzerland, delivers mail and parcels across the country and internationally. To help you when shipping, we have compiled this guide on everything you need to know about Swiss Post courier services, including parcel tracking, reliability, as well as how long it takes for Swiss Post to deliver.

Before you book local or international parcel delivery with Swiss Post, check our prices using the booking tool.

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Swiss Post, the national postal service of Switzerland, delivers mail and parcels across the country and internationally. To help you when shipping, we have compiled this guide on everything you need to know about Swiss Post courier services, including parcel tracking, reliability, as well as how long it takes for Swiss Post to deliver.

Before you book local or international parcel delivery with Swiss Post, check our prices using the booking tool.

Quick access:
Delivery times
International deliveries
FAQ

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Eurosender works with trusted logistics providers to find the best shipping solution for every route. See below a few of our service alternatives instead of booking Swiss Post parcel delivery.
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How long does Swiss Post take to deliver?

Swiss Post international delivery times

Swiss Post offers a variety of courier services, each one with its own delivery times and schedules. Swiss Post international delivery times are about 2-15 working days for European countries and up to 30 days for the rest of the world. In practice, this estimation may be extended by a couple of days, depending on international customs procedures.

Swiss Post domestic delivery times

For domestic shipments, all Swiss Post mail and parcel deliveries take 1-3 working days, with Swiss Post Priority Express services usually arriving within 24 hours.

For urgent business shipments within Switzerland, Swiss Post offers same-day courier solutions in cooperation with its subsidiary “notime AG”.

Check the tables below to find out how long it takes Swiss Post to deliver within Switzerland.

Swiss Post estimated delivery times for letters

ServiceDelivery time
A Mail1 working day, including Saturdays
B MailUp to 3 working days, Mon – Fri
Registered mail1 working day, Mon – Fri

Swiss Post estimated delivery times for parcels

ServiceDelivery time
PostPac Economy2 working days, Mon – Fri
PostPac Priority1 working day, including Saturdays
Swiss-Express “Moon”1 working day by 9 am, including Saturdays

Swiss Post delivery hours for same-day services

ServiceCoverageDelivery hours
SameDay Urban evening11 largest Swiss citiesBetween 4.30 pm and 10 pm
SameDay Urban Plus eveningSuburbs & major conurbationsBetween 4.30 pm and 10 pm
SameDay Swiss afternoonMost populous cantonsBy 5 pm
SameDay Swiss eveningNationwideBetween 4.30 pm and 9 pm

Is Swiss Post reliable for international parcel deliveries?

Swiss Post arranges express parcel delivery to over 200 countries through a collaboration with EMS, a courier service operating globally. It is not uncommon for national postal services to hand over to EMS for last-mile delivery due to the extensive area they cover, as well as their competitive rates and fast transit times due to using only air transport.

Swiss Post provides end-to-end tracking for almost all international parcels sent through their network. This increases customer satisfaction and trust in their services, making them a more reliable shipping option.

Overall, it is fair to consider Swiss Post a reliable solution for international deliveries. But if you are still unsure about shipping with a postal company, you can send your items with Eurosender instead and rest assured that you will have access to the best courier companies. With our Priority Express Service, you can ship to over 220 countries and territories around the world, with tracking included and transit times of just 24-72h!

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FAQ on Swiss Post courier services and international shipping

Does Swiss Post deliver parcels on Saturdays or Sundays?
Yes, Swiss Post offers Saturday delivery throughout Switzerland and the Principality of Liechtenstein for services such as PostPac Priority and Bulky goods Priority.
Swiss Post offers delivery between 9 am and 12 noon on Sundays and public holidays in selected locations.
What hours does Swiss Post deliver with their time slot service?
With the “Time slot delivery” service, Swiss Post business customers can schedule their delivery at a time that suits them. There are eight time slots between 9 am and 9 pm to choose from:
  • 9 am to 12 midday
  • 11 am to 2 pm
  • 12 midday to 5 pm
  • 4.30 pm to 9 pm
  • 4.30 pm to 6 pm
  • 5.30 pm to 7 pm
  • 6.30 pm to 8 pm
  • 7.30 pm to 9 pm
Need to schedule a delivery for another time frame? Check our scheduled courier services.
How fast is Swiss Post?
Non-urgent deliveries within Switzerland take up to 3 working days on average, while international shipments can take up to 1 month or more. Swiss Post estimated parcel delivery times depend on the destination of the item, the shipping method you choose, and logistics factors such as mail volume or customs in foreign countries.
If you are in a hurry with your shipment, you can send your parcel with Eurosender Priority Express Service instead and have it delivered in 24-72h worldwide.
How long does Swiss Post take to deliver to the UK?
The Swiss Post estimated delivery time to the UK is 3-5 working days. Parcels sent to the UK by Swiss Post will be processed and delivered by their local partner Parcelforce, the parcel division of the state-commissioned postal company Royal Mail.
What impact has Brexit had on Swiss Post parcel deliveries to the UK?
Since 1 January 2021, all goods sent from Switzerland to Great Britain are now subject to VAT. There are no changes when shipping documents such as letters, postcards, invoices, etc. Consignments between private individuals containing gifts worth up to £39 are also exempt.
Consignments containing goods worth up to £135 must also contain no excisable products such as tobacco or alcohol. Consignments containing such products are treated as products worth over £135 as they also cause customs duties to be incurred.
Read more about shipping customs after Brexit.
How long does Swiss Post take to deliver to the USA?
Swiss Post takes up to 30 days to deliver to global destinations, including the USA. In some cases, it may take longer if the item is shipped with an economy service.
If you need your item to arrive quickly, Eurosender offers express shipping for letters and parcels to the USA in just 24-72h! Check below some of our services to the USA:
Does Swiss Post deliver parcels to foreign enclaves in Switzerland?
Although they are completely surrounded by Swiss territory, the enclaves of Campione d'Italia and Büsingen-am-Hochrhein are part of Italy and Germany, respectively. This means that when posting to these destinations, delivery will be carried out by the national postal services of Italy (Poste Italiane) and Germany (Deutsche Post).
Does Swiss Post offer customs clearance services?
Yes, the Swiss Post customs clearance service includes the import clearance of letters, parcels and EMS consignments arriving in Switzerland by mail or via the GLS network. A Swiss Post customs broker handles the documentation, possible complexities that may come up, and calculates the customs duties and taxes. Customers shipping to and from Switzerland also have the option to connect electronically on the Swiss Post website to transfer customs and consignment data.
Read more about international shipping customs.
For which services does Swiss Post courier offer tracking?
Tracking is not automatically included in all Swiss Post courier services. If you wish to be able to track your domestic or international shipment with Swiss Post, you should choose between the following services:
Domestic services
  • Letters: A Mail, Registered mail
  • Parcels: PostPac Priority, PostPac Economy
  • Business: “Track consignment Business” online service
International services
  • Letters: Priority Plus, Urgent documents, Registered mail
  • Parcels: PostPac Priority International, PostPac Economy International
  • Business: “Track consignment Business” online service
At Eurosender, tracking is included in all shipping services booked on our platform. Once your order is confirmed with the courier, you will receive a tracking number via email.
Read more about how parcel tracking works.
How do I track my Swiss Post international parcel delivery?
To track any domestic or international parcel delivery with Swiss Post, visit their official website and enter your tracking number into the electronic tracking system.
What to do if my Swiss Post parcel tracking says delivered, but it was not received?
If your Swiss Post parcel tracking indicates that your item was delivered, but you have confirmed with the recipient that nothing was given to them, you will need to contact the Swiss Post courier for further information. If proof of delivery was provided by the driver, this could help to clarify the situation. Incorrect tracking statuses can sometimes happen due to scanning issues.
What happens when Swiss Post fails to deliver my parcel?
Usually, Swiss Post will just return the parcel to its sender. If the parcel failed to deliver due to address issues, you can contact Swiss Post directly to see if you can get it redirected to the correct destination.
How do I contact the Swiss Post?
There are a number of ways you can contact Swiss Post if you have an enquiry or would like to leave feedback about their services:
Phone: You can reach Swiss Post at +41 848 888 888 from 7.30 am to 6 pm on weekdays and between 8 am to 12 midday on Saturdays.
Relay service: Customers with impaired hearing can contact Swiss Post in sign language. After sending a video with the request in sign language, this will be translated into written text by a professional language service provider and forwarded to the Swiss Post Contact Centre. The reply from Swiss Post will then be translated into sign language and sent back via email.
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Disclaimer: The information above is the result of online research conducted in February 2023. For more information about the Swiss Post courier services, please check the official website of Swiss Post.