GLS Courier: Shipping services, Quotes and Delivery Times

GLS logistics and international shipping

General Logistics Systems, better known as GLS, is a logistics company operating all over Europe, some parts of the USA and almost the whole of Canada. At Eurosender, our network is comprised of vetted logistics providers, including GLS Courier. Our system automatically identifies the best shipping service at the lowest price to meet your needs. This means that, when booking with Eurosender, GLS may be the courier provider selected to perform the shipping.

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GLS domestic and international shipping

GLS offers a series of international shipping services in Europe and overseas. If you decide to book shipping directly through GLS, you will have to introduce the details of your shipment on their webpage and choose whether you want it shipped to a home address or a GLS parcel shop. When using the GLS international shipping services, the maximum parcel ranges between 30 and 40 kg depending on the route.

The options available for domestic and international delivery with GLS depend on which country you will be shipping from. For this page, we have used Ireland as a reference, so make sure you double-check the service availability if shipping from elsewhere.

GLS Domestic parcel shipping solutions

  • Business Parcel: Deliveries in less than 24 hours, packages of up to 30 kg, maximum total dimensions of 300 kg.
  • Business Small Parcel: Deliveries in less than 24 hours, packages of up to 2 kg that fit the small-parcel frame, with max width of 40 cm.

GLS International parcel shipping solutions

  • Euro Business Parcel: Deliveries in 2 – 5 days in most European areas (up to 7 days in remote destinations). Packages of up to 30 kg, maximum total dimensions of 300 kg.
  • Euro Business Small Parcel: Deliveries in 2 – 5 days in most European areas (up to 7 days in remote destinations). Packages of up to 30 kg that fit the small-parcel frame, with max width of 40 cm.
Did you struggle to find a GLS shipping service that matches your needs? Get the best alternative at Eurosender by checking prices on our booking engine above.

GLS parcel shops and depots

GLS Parcel Shops are the points where one can drop off or receive a GLS parcel for collection or delivery purposes. In general, GLS Parcel Shops are convenient for those who cannot wait for a courier during business hours. GLS has Parcel Shops located all around Europe that are, in most cases, integrated into local businesses or small shops. This way, they offer wide availability throughout Europe with flexible working hours.

GLS Parcel tracking

When you book a GLS shipping service, you will get a GLS tracking number, allowing you to know your parcel’s location and shipping status. The GLS tracking number will be activated the first time the parcel is scanned by the courier driver, and it will be updated every time the parcel reaches a new depot. If you ship overseas, you will get a GLS international tracking number that works the same way as a domestic one.

If you booked your delivery with us, you can follow the transit of your package by inserting the GLS tracking number in our tracking tool or on the GLS website directly.


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FAQ – GLS shipping and courier services

What to do in case the tracking number is not working?
There are a few possible reasons why a GLS tracking number may not work. For example, the shipping label may have been damaged, or the tracking system has not been updated yet. If this happens to you, the best thing to do is c0ntact the courier company directly so you can get an update on your shipment's status.
If you have organised the delivery through our platform, simply send us a message, and we will reach out to the courier to get updates about your GLS parcel tracking and keep you informed.
What are GLS delivery hours?
GLS shipping services work on business days during regular business hours, from 9 am to 6 pm. All shipments should be picked up and delivered within this time frame in case you book services via Eurosender platform or directly with GLS. National deliveries can be done in 24 hours but may take a bit longer depending on the route (for example, if you ship to a remote location). Shipping within the continent can take between 3 and 7 working days depending on the country of origin and the destination.
Does GLS deliver during weekends?
In some areas or during peak seasons, GLS can also offer deliveries on Saturdays for an extra fee. However, please take into account that we cannot guarantee that GLS will make a delivery on the weekend when booking services on our platform.
How to find GLS Parcel Shops and depots?
Currently, GLS Parcel Shops and depots are available in 19 countries across Europe. You can surf the GLS website to find GLS parcel shops and depots available in your area. GLS depots are also the places where the parcels are transferred, scanned or stored for a few days in case the delivery was not successful. If GLS made an attempted delivery that was not successful, they probably have your parcel stored in one of their depots.
If GLS will pick up and deliver my parcel, do I need to print a shipping label?
Generally, it is not needed, and the GLS courier driver will bring the label and attach it to the parcel. However, there are some exceptions depending on the country of the pick-up and the service you book. Read more about shipping labels.
What items are prohibited from shipping with GLS?
There are many items prohibited or restricted for shipping domestically or internationally with GLS and many other logistics companies. Some of the restricted and prohibited items that the GLS list includes are:
  • money;
  • precious stones, gold, jewellery, and other valuable items;
  • human remains;
  • animals and insects;
  • plants and flowers;
  • arms and weapons;
  • flammable and dangerous materials;
  • not properly packed shipments;
  • perishable goods and medicines.
Learn more about restricted and prohibited items for shipping via GLS and other courier companies.
The GLS delivery was delayed or failed to happen. What should I do?
Delayed deliveries are not pleasant to experience, but they can occur mostly due to external factors such as traffic jams, weather changes or anything that is out of the courier company’s control.
However, in case it shows in the GLS tracking system that the delivery was not successful, this means that the courier made one delivery attempt, but the consignee was not present at the address. In such cases, the courier will come back on the following working day and try to deliver the parcel again.
Does GLS offer freight services?
GLS offers cargo shipping services, but this solution is available only in certain countries, including Belgium, the Netherlands and destinations in North America. These GLS freight shipping solutions are available to ship pallets and freight on selected routes.
If your route is not covered by the GLS freight shipping services, you can book directly with Eurosender, and we will find a suitable carrier for your requirements. Check our available freight transport services.
What services does GLS offer in the US?
GLS Courier offers parcel and freight transport in selected states of the US. At the moment, they do not cover every state but are constantly expanding their coverage in the US. Right now, users can book GLS shipping services in California, Washington, Oregon, Idaho, Colorado, Arizona, Nevada, New Mexico, and Utah.
Is GLS still shipping packages to the UK after Brexit?
Although Brexit has had a huge impact on shipping and importing goods to and from the UK, sending parcels with GLS to the UK after Brexit is still possible. All parcels now have to go through customs, and there might be VAT and other duties and customs charges to pay. If you want more information about sending parcels with GLS or other couriers to the UK after Brexit, we recommend you check our helpful Brexit guides.
Who assists me with the order if I booked with Eurosender and the selected company is GLS?
Once you booked shipping services with Eurosender, our specialists will take over the communication process with the chosen logistics company, including GLS. In case any additional information is needed, they will contact you directly via phone or email.
In case you have any more questions about GLS courier services, do not hesitate to contact our team of experienced logistics experts.
How to get GLS telephone number and contact them?
When your shipment is arranged through Eurosender, we take over the entire communication with the courier service provider. If you book directly with GLS, you can find the GLS contact number directly on their website.
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Disclaimer: The information above is the result of online research conducted in August 2022. For more information about the GLS tracking number, GLS shipping services, GLS parcel shops or the GLS delivery times, we strongly recommend checking the courier company’s official website.