Necessary shipping documentation | Eurosender

Shipping is a very easy process, especially if you decide to choose Eurosender as your partner. However, it’s good to be aware of what bureaucratic duties lie on you as a customer. In this article, you’ll learn what shipping documentation is necessary (or redundant) when you decide to send your parcels.

If you’re interested in specific documents you can skip directly to the relevant part:

If you want to learn more about what you can ship with us and what services we offer, take a look at our other related pages:


Standard shipping

The most important information is that if you decide to go for standard shipping – meaning the content (check our list of forbidden and restricted items), dimensions and packaging – the only thing you’ll need is a shipping label.


Shipping label

In the simplest of words, this is the sticker or piece of paper you put on your package to mark for the courier company. With shipping labels you only have to be aware of two things:

– Depending on the country it might be your or the courier’s responsibility to print the label;

– Secure the label and protect it as much as you can as it will allow the process of shipping to go smoothly;

The shipping label gets scanned at every depot and point of delivery along the way – for more information about the topic, check our dedicated page.


Invoice

One of the most important documents that you might require, especially if you are operating as a business client of ours, is the invoice.

If you wish to have the invoice issued with the details of your company, you will first have to create a business account. The account is free of charge and it gives you an overview of your current and past orders. Then, log in your account and place the order.

Since the account will contain only the company’s details, the invoices will be issued with the company’s information.

There is also the concept of Proforma Invoice, sometimes issued by companies. A proforma invoice is a document that doesn’t bear the financial and legal value of an invoice but rather serves as an example of how the actual invoice is going to look like. You might ask yourself: “Why do I need a proforma invoice”? Some companies require it before making a payment upfront so that they are sure what transaction they are paying for.

A customs invoice is a document that travels with your parcel and contains information about the items inside it. The customs invoice is required for customs clearance, so your package will not leave the country if one isn’t attached. In the case of sending your packages to countries outside of the European Union, you will have to fill a customs invoice that details every object that is in your parcel.


Booking confirmation

Booking confirmation is one of the most important pieces of shipping documentation that the customer requires. Mainly because it is proof for them that the order has in fact been placed and received.

In the confirmation you will most commonly find the information about the price, date of delivery, date of pickup and, in some cases, attached will be the shipping label that the customer must print.


Insurance documentation


There are various documents that play a huge part here. Since this is a very important aspect of shipping documentation, and something Eurosender takes very seriously, we have prepared dedicated pages for insurance information and claim procedure.

If you have any questions with regard to those issues please do not hesitate and contact our customer support center. Our dedicated specialists will assist you with all of your queries.


Proof of Delivery

Proof of delivery is in the simplest sense the receipt issued after you received the package. As with any transaction when the product changes hands (in this case from the courier company to the recipient) there must be a trail that such an exchange took place.

The Proof of Delivery can be in a paper or electronic form. The latter is getting more and more popular these days. The document becomes valid once you put your signature on it. Thus, confirming that the delivery has successfully taken place. Delivery Note, Delivery Order, and Delivery Docket are all variants of the same thing.


Customs Procedure Codes

In the simplest terms, a CPC code (Customs Procedure Code) is a 7 digit code that explains the reason behind shipping a parcel. That in term determines how your parcel is processed and in the end what taxes and other customs fees might be applicable.

Take a look at the link below to learn the full extent of the codes’ meaning:


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