Shipping luggage to a cruise ship

Make sure to check the cruise luggage allowance rules for some of the most popular lines and avoid complications when planning a holiday cruise. Although the luggage and suitcases allowance on cruises is pretty flexible when it comes to size and weight, there are still many forbidden items onboard a cruise ship that you have to consider. Want to travel hassle-free? Ship your extra luggage directly to the port or book a luggage delivery to cruise ships from your front door and enjoy your journey. Learn more and discover what you need for delivering luggage to a port and find the best alternative with the ferry and cruise luggage shipping services at Eurosender.

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LUGGAGE ALLOWANCE

Cruise ship luggage allowance and restrictions

Check the basic cruise ship luggage guidelines and forbidden items regulations for some of the most popular lines in the world. Make sure you comply with the weight and size restrictions and avoid the hassle by shipping your extra luggage to or from a cruise with a trusted logistics partner.

Do you want to travel with more luggage? Have you bought a forbidden item onboard a cruise ship and would like to ship it home? Book a luggage delivery to or from cruise ships and avoid stress. Get a quote to ship your luggage to and from a cruise with a reliable courier.

SHIPPING SOLUTIONS

How to ship luggage to a cruise with Eurosender | Cruise ship courier services

At Eurosender, we offer various shipping solutions for door-to-door deliveries:
Do you have special requirements? Get an individual offer
*Please have in mind that some courier companies may not ship luggage to a cruise ship. For any clarifications, please contact our team of specialists via chat.

HOW TO SHIP

Shipping luggage to a cruise ship: an easy guide

Luggage deliveries from cruise ships can be tricky because you have to make sure the package and the ship reach the port at the same time. It is essential that you contact the cruise company and get the exact details and the complete address where your parcel will be sent to or collected from.
Learn how to make sure your cruise luggage shipping service goes smoothly:

1.

Fill in the address information
When filling the address information, it’s essential to add the cruise company name so that the courier can find the right drop-off location at the port.

2.

Make sure the port is accessible
Contact the company and the port authorities to make sure the port is accessible. When the vehicle of the courier company needs special permission to enter the port, this should be communicated before.

3.

Book with enough time
Book your cruise luggage shipping at least 2 working days before the planned departure or arrival time. For urgent deliveries, consider shipping through our express service, and be sure to check delivery times before shipping.

4.

Prepare your package
Please make sure that all your luggage items are properly packed for the courier driver to pick them up with ease. Check how to properly package all kinds of items with our helpful packing guides.

Shipping luggage to or from a cruise: where should I address my package?

One of the most important things when shipping your luggage directly to a port is to make sure there will be someone available there to pick up your suitcases or hand them over to the courier in case you decide to book a luggage delivery to a cruise ship.

We recommend you check with the company beforehand and make sure you have the correct address but most cruise luggage services are used for shipping to or from these locations:

Dedicated company offices

Cruise ships may have a dedicated office in different ports to facilitate cruise luggage shipping services. Contact the company beforehand and ask if it is possible to list their port offices as a pick-up or delivery address.

Port house or office

In other cases, the port may have an office with a luggage room where your suitcase can be safely stored. Call them to find out if it is possible to ship your cruise luggage there and discuss what the alternatives might be.

Port luggage depots

When visiting major ports, there might be a luggage depot nearby. Whether it is operated by one of our partner couriers or by an independent company, these depots know what to do when delivering luggage to a port.

Shipping luggage to a port or cruise ship: giving the right address

The courier can collect and deliver luggage at a cruise ship only from a full address with correct postal codes and places that can be reached without restrictions. Please add all the details before transporting luggage to a port or shipping luggage to a cruise ship:

  • Country
    Choose the country of pick-up/delivery.
    Ex.: Canada
  • Name & Surname
    Add the full name of the consignee and the port.
    Ex.: Port of Vancouver, John Stones
  • Address
    Fill out the street name in full and the number.
    Ex.: 999 Canada Pl
  • Additional info – Optional
    This area is not always taken into consideration by the courier, so avoid writing essential information here.
  • Zip code
    Add the zip code, please double check if it’s the right one.
    Ex.: 9600-559
  • Town/city
    Add the full name of the town or city.
    Ex.: Port of Vancouver
  • Phone number
    Add the phone number, change the area code if needed.
    Ex.: +1 21 1234123

READY TO SHIP?

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NEED MORE INFORMATION?

FAQ: shipping luggage to and from cruise ships

Do all couriers ship to cruise ships?
It is important to note that not all courier companies will ship luggage or packages to cruise ships. For example, DHL, TNT and UPS will not ship luggage to a cruise. Each courier has specific rules and requirements for different shipments and services, so we recommend checking this further with the designated courier for your route. When booking Express or Regular plus shipping services, please make sure not to include these items as the courier will refuse to collect the parcel. If you need further assistance, you can reach us by chat, phone or email before shipping to discuss your options further.
What is the fastest cruise ship courier service?
Eurosender offers Express shipping for deliveries within the EU within 24-48 hours and up to 72 hours worldwide. You can get a price to ship your belongings and luggage to a cruise ship urgently for most routes directly in our booking tool.
Can I book a ferry or cruise luggage shipping service for a specific date?
When booking a ferry or cruise luggage shipping service with Eurosender, you can select the preferred collection date. You can also check the estimated date of delivery in our online tool. We recommend you book the service in advance, both to deliver luggage to a port and to get your suitcases back from the ship. It is essential that there is someone present when the courier driver arrives.
Will I have to pack my items before shipping luggage to or from a cruise?
Yes, your luggage items must be properly packed before you book the cruise luggage service. Please make sure you follow our packing instructions for shipping luggage and note that suitcases have to be packed in cardboard boxes. Are you sending sports equipment, electronics or other items not allowed on cruises or ferries? We got you covered! Read our extensive packing guides and learn how to pack and prepare hundreds of items for shipping.
Can I get my luggage delivered from a cruise to a hotel?
Yes, you can book service to ship luggage from a cruise to your hotel room. Simply follow our instructions to ship to a hotel and make sure your items are properly packed.
Can I reroute my belongings to a different port and how much does this option cost?
Yes, if you need to change the address or date before collecting luggage at a cruise ship at port, this is possible. If you have selected the Flexible changes option during the booking process, you can change the delivery address and date free of charge, anytime up until the time of pick-up. If you have not selected this option when booking your luggage delivery to a cruise ship with Eurosender, you can add this at a later stage for an additional fee. For more information, please see our dedicated blog article.
What to do if the delivery of luggage and other belongings to port failed?
In case you get a notification or email saying that the courier attempted delivery but that it was unsuccessful, there are a few things you can do:
  • You can arrange another delivery for the next date available.
  • You can contact the courier and ask if it’s possible to change the delivery address. Be aware that some delay might occur, and charges can be made.
  • You can contact Eurosender directly on our chat, and we’ll do our best to help you with your issue.
Do lines offer their own cruise ship courier services?
Some cruise lines may give you the option to book a luggage delivery to their cruise ships, but this option may be available only for specific port locations or a certain amount of luggage. Eurosender can arrange deliveries to ports and cruise ships everywhere in the world. Check the options available for your route directly on our booking tool.