Post Luxembourg: Parcel and Courier Services

Post Luxembourg courier services: Posting and Tracking

POST Luxembourg, founded in 1842, is a leading provider of postal services in Luxembourg, offering logistics and flexible parcel transport services worldwide. Find out more about Post Luxembourg’s logistics tracking system, collection and posting services throughout this page.

Before booking your delivery, make sure to use the tool below and get a quote with Eurosender. We work with Post Luxembourg and multiple other international couriers, so you will have access to a wide network of logistics providers.

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Post Luxembourg courier prices: letters and parcels

The price of shipping parcels with Post Luxembourg depends on the weight of the parcel and the route. The company divides parcels into different weight categories (from XS to XXL) and allows customers to send parcels up to a maximum of 30 kg, depending on the destination. If you need to send heavier parcels, check our services dedicated to shipping heavy packages.

You can add some extra services to a Post Luxembourg standard parcel. See below the prices of additional services offered by Post Luxembourg:

  • FollowMe: Post Luxembourg tracking service: 2 €
  • Registered delivery: provides you with extra tracking info: 5€
  • Acknowledgement of receipt: the shipper will get confirmation of delivery: 2.10 €
  • SecurPack: additional insurance costing 1% of the shipment value, starting at 10.00 €

Parcel prices with Post Luxembourg

We compiled below some examples of parcel prices shipped with Post Luxembourg domestically and internationally:

WeightDomesticEuropeGlobal
Up to 2kg (letter)4.00 €7.00 €8.75 €
Up to 10kg (parcel)9.00 €23.80 – 39.20 €47.25 – 138.25 €
Up to 30kg (parcel)12.00 €39.20 – 96.60 €131.25 – 350.00 €

Post Luxembourg tracking

Not all shipments sent with Post Luxembourg have tracking included in the price. Post Luxembourg offers tracking as an additional service through some of their services. If you need to know the location of your letter or parcel at all times, make sure you check beforehand if tracking is available for the chosen Post Luxembourg service and purchase tracking additionally, if possible.

Post Luxembourg letters and parcels that are traceable will have a unique tracking number attached to them. You will need to use this tracking number to follow the Post Luxembourg shipment, either using our tracking platform (if you booked your delivery with Eurosender) or the tool available on the courier’s website. The package will be scanned each time it reaches a depot, and the Post Luxembourg tracking status will be updated accordingly.

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FAQ – Shipping parcels with Post Luxembourg

What is PackUp Post Luxembourg?
PackUp is a service offered by Post Luxembourg to facilitate the delivery of parcels. With PackUp Post Luxembourg, customers can schedule a delivery even when they are not home, organise delivery to a collection point or parcel locker (with flexible opening hours), or even organise parcel deliveries when importing products from abroad. This last option is a great advantage of the PackUp Post Luxembourg initiative, as customers are then able to buy from retailers abroad that do not offer to ship directly to their homes, but their items can be delivered using this service instead.
Read more about what to do when the retailer doesn't deliver to your address.
Does Post Luxembourg make weekend deliveries?
Post Luxembourg makes weekend deliveries through their PackUp 24/24 service. Instead of receiving their parcel at their home address, customers can select the closest Post Luxembourg pick-up point and have their package delivered there anytime. However, you will have to register online and pick up the parcel when the local depot, pick-up point or PackUp point is open, so make sure you check this ahead.
What are the Post Luxembourg delivery times?
When booking your shipment with Eurosender, you can always estimate the time of delivery on our dedicated tool to organise your transport better.
If you booked your shipment directly with Post Luxembourg, we recommend checking the transit times directly on their website. The delivery times with POST Luxembourg may vary depending on the route that your shipment will travel on, and whether or not the entire transit will be handled by POST Luxembourg or also by the couriers that are part of their network.
What are the Post Luxembourg opening hours?
The opening hours of each Post Luxembourg store and office may vary depending on the location and type of service offered. Physical offices of Post Luxembourg are often open from 7 am to 6 pm, while Bacomats and Pack-Up 24/24 stations are normally open 24h every day.
To check the opening hours of the specific Post Luxembourg location you need, we recommend checking their website directly or Google itself.
How does Post Luxembourg postal insurance work?
Post Luxembourg standard parcels include basic shipping insurance, but the conditions vary from service to service. We recommend checking in detail if insurance is included when booking your parcel shipment with Post Luxembourg. If customers want to add insurance coverage to their shipments, they will have to purchase the additional service called SecurPack. The price of the insurance is 1% of the shipment value, where 10 € is the minimum.
Can I book Express deliveries with Post Luxembourg?
To book express delivery with Post Luxembourg, you will have to choose between shipping with TNT or shipping with DHL, as the Post Luxembourg transport services do not include express shipping. Alternatively, you can book an express delivery with Eurosender in just a few clicks.
How do I prepare a package for shipping with Post Luxembourg?
In case you need to send a parcel abroad with Post Luxembourg, you have to prepare it properly for transportation. Regardless of the type of shipment, it is necessary to use quality packaging materials, sturdy cardboard boxes, and even pallets in some cases. To wrap your shipment appropriately, check our packaging tips for shipping with Post Luxembourg or any other courier service provider.
Are there any items prohibited for shipping in case I send a parcel abroad with Post Luxembourg?
Similar to other logistics companies, Post Luxembourg has restricted items you cannot ship. Some of the Post Luxembourg restricted and prohibited items include:
  • Explosives;
  • Firearms;
  • Drugs;
  • Illegal objects;
  • Live animals;
  • Personal documents;
  • Valuable and antique items.
For more information, you can check our detailed article about prohibited and restricted items. Thus, make sure to check the guidelines before shipping parcels with Post Luxembourg courier services in Europe. Furthermore, you can contact the Post Luxembourg helpdesk or consult with our support agents if you need extra information.
How to contact Post Luxembourg helpdesk?
When booking your shipment with Eurosender, you can simply send us a message using the chatbox below, and one of our agents will assist you. We will handle all the communication on your behalf if you ship with us. Additional contact info can be found on the Post Luxembourg website.
Can I still send parcels with Post Luxembourg to the UK after Brexit?
Following the Brexit guidelines, all packages sent to and from the UK now have to go through customs and are subject to VAT and other customs or import charges. However, it is still possible to ship with Post Luxembourg to the UK after Brexit. If you need more information about shipping to the UK, we recommend you check our extensive Brexit shipping guide.
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Disclaimer: The information above is the result of online research conducted in November 2022. For more information about how to send a parcel abroad with Post Luxembourg, Post Luxembourg local depots, the Post Luxembourg restricted items or postal insurance options, or want to reach the Post Luxembourg helpline, always check the official website.