How to Ship Chocolate Internationally Without Melting

Sending chocolate overseas in the mail or by courier

Find out everything you need to know about sending chocolate overseas in the mail or by courier. Whether you are an online store shipping chocolate to customers or you simply want to send someone luxury chocolate truffles as a gift, check the guidelines on how to pack chocolates internationally without them melting.

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Food items are usually restricted or prohibited for shipping. Please note that insurance may not apply.


Sending chocolate overseas by courier

Transport solutions to consider depending on the size and time-sensitivity of your shipment.
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*Please bear in mind that some courier companies may include chocolate in their list of prohibited items. For any clarifications, please contact our team of specialists via chat


How to pack chocolate for shipping internationally

Sending personalised chocolates to someone as a gift will make their day! Follow our pro tips on shipping chocolate internationally by courier without it melting, and make sure your recipient gets their parcel in perfect condition.

  • Wrap the chocolate you want to ship in cling film.
  • Put the chocolate in a cooler box.
  • You can add cooling agents like cold packs at the bottom of the box.
  • Place the cooling box into a larger cardboard box and fill all the empty spaces.
  • Seal the box corners and edges with adhesive tape

General tips on how to ship chocolates and truffles without melting

  • Check the melting temperature of the chocolate you are sending by courier. Different types of chocolate melt at different temperatures, depending on the amount of sugar, cocoa and milk content. We recommend that you check this before shipping chocolate domestically or internationally to get an idea of how many cooling packs you need.
  • Cool the chocolates, truffles or other products down before mailing them. For most types of chocolate, it is recommended that they are kept in a cool and well-refrigerated area to retain their cool temperature prior to the pick-up.
  • Shipping time. Timing is everything with such delicate shipments. Therefore, the fastest option is the most practical to avoid melting during warmer weather conditions. We would also recommend arranging the pick-up on a Monday or at the beginning of the week. By doing this, you will prevent the package from being stored at the depot over the weekend.


Can I send chocolate between the UK and the EU? How does it work?

Customs checks now apply for all shipments to and from the UK. Perishable goods such as chocolate are considered restricted for shipping by postal and courier companies, so it is important to bear this in mind if you wish to send chocolate overseas to Europe from the UK.

If you decide to include chocolate in your parcel, please note that this may be removed or the shipment may be returned to the sender. Please see our page for more information on shipping after Brexit.

Can I send chocolate overseas to the USA by mail or courier?

It is possible to send chocolate to the USA, although there are some specific restrictions you need to be aware of. Chocolate and other food items must be approved by the US Food and Drug Administration (FDA) before they are allowed into the USA.

Please note that Kinder Surprise eggs are banned from shipping to the USA because the toys they contain are considered a choking hazard.


FAQ on how to ship chocolate internationally without melting

Can I send chocolate abroad with courier companies such as DHL, TNT, or UPS?
It is important to note that not all courier companies will send chocolates overseas. For example, DHL, TNT and UPS will not ship parcels that contain chocolates within the content. Each courier has specific rules and requirements for different shipments and services, so we recommend checking this further with the designated courier for your route. When booking the Express or Priority shipping services, please make sure not to include these items, as the courier will refuse to collect the parcel. If you need further assistance, you can reach us by chat, phone or email before shipping to discuss your options.
Can I send chocolate in the post?
Even though chocolates and truffles are included in the list of restricted and prohibited items of most postal and courier companies, many people still send chocolate, chocolate truffles and bonbons in the mail when shipping within the EU. Since chocolates are great gift ideas, people usually pack them in their parcel with other belongings such as clothes.
Will the chocolate melt when I send it overseas by mail or courier?
We cannot guarantee that chocolate will not melt when sending it overseas due to lack of temperature control in most shipping services. You should also consider other factors, such as the ingredients of the product, as well as the quality of the cooling packs you use when sending chocolate abroad.
Generally, chocolate begins to melt at around 22°C. Before sending chocolate overseas by post or courier, it's a good idea to check the weather at your pick-up and delivery locations. If the temperature is cold (or below 21°C), then the chocolate should not melt if properly packed. If it is warm (above 21°C), it is not recommended to ship chocolate internationally, especially if the transit distance is long.
Can I mail a chocolate candy bar internationally in an envelope?
Yes, you can mail a chocolate candy bar in an envelope. Small chocolate candy bars can be safely sent in padded envelopes. However, bear in mind that the Eurosender Document Service is only suited to ship documents and letters. Therefore, make sure to book a package service when sending chocolate in an envelope by courier.
If I ship chocolate internationally, is it be insured?
No, if you decide to ship chocolate or anything that can be found on the prohibited and restricted items list, your shipment will not be insured. You will not be able to claim compensation in the unlikely event of loss or damage.
Can I ship chocolate internationally from Europe to Australia or India?
It is generally not recommended to send chocolate on long distances since it may be exposed to high temperatures during transit, particularly during the hot summer months. Check our dedicated page on shipping gifts internationally for other ideas on what you can send instead!
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Take these guidelines into consideration when shipping chocolate domestically and internationally. Nevertheless, please consider that following them does not guarantee that the courier company will transport your package without restriction. If you decide to send chocolate overseas by courier, Eurosender will not be held responsible for any damages caused by the transport of your shipment.