How to ship chocolate internationally

Are you an individual that wants to ship chocolate truffles by courier, or a business that needs occurring weekly or monthly chocolate shipping services to specific international routes? Chocolates, Belgian truffles, bonbonnieres, or even chocolate chip cookies can be rather delicate when shipping on warm weather conditions. Thus, many businesses turn to us to organise the safest and most efficient transportation, for any type of shipment!

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Shipping chocolate overseas

Join thousands of licensed manufacturers, and online stores that have chosen us as their permanent platform for shipping chocolates or other goods by courier, and created an effective and well-organized shipping process. Eurosender offers you your own dashboard where you can oversee and control all your past and current shipments, discounts when paying with Eurosender credits, already negotiated prices with the best international couriers, consolidated invoices and much more!


Shipping chocolate internationally

Standard shipping

The most cost-effective international solution
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Pallet delivery

Best suited for shipping large quantities
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Individual offer

Customised offer according to your requirements
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*Please have in mind that some courier companies may include chocolate in the list of prohibited items. For any clarifications, please contact our team of specialists via chat.

How to pack chocolate for shipping by mail or by courier?


Pack chocolate in small boxes for shipping

Do you make your own chocolate bonbons or truffles and are not sure how to pack them when mailing them to your loved ones? Or would you like to send a chocolate bouquet as a gift? Send your chocolate overseas without melting by following our suggestions:

  • Place the chocolate in a plastic foil
  • Put them into an insulated food container
  • Add cooling agents like gel ice packs, or dry ice on the bottom of the box
  • Add the food container inside an insulated box and add more cooling packs on top and around
  • Fill all the empty spaces and seal the box


Pack bigger quantities of chocolate for shipping in pallets

When sending a large quantity of chocolate locally or internationally, it is essential to remember that each bar should be separated, to avoid melting onto one another.

  • Prepare/Buy an insulated box
  • Separate each chocolate with cold packs or other cooling agents around them
  • Place them inside the insulated box
  • Seal the box


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General tips when shipping chocolate, or chocolate truffles by courier

  • The withstanding temperature of the chocolate. Different types of chocolate melt at a different pace, depending on the amount of sugar, cocoa, and milk. We recommend you to check this prior shipping to give you an idea on how much of cooling packs you need for its safe transit.
  • Cool the products down, before shipping. For most types of chocolate, it is recommended that they are kept in a cold and well-refrigerated area to retain their cold temperature prior to the collection.
  • Shipping time. Timing is everything with such delicate shipments. Therefore, the fastest option is the most practical and recommended to avoid melting during warmer weather conditions. We would also recommend arranging its collection at the beginning of the week, as soon as Monday. By doing this, you will avoid the package to stay in a depot over the weekend.


FAQ about shipping chocolate, chocolate truffles, chocolate chip cookies and other goods by courier

Can I ship chocolates with every courier company?

It is important to note that not all courier companies will ship chocolates internationally. For example, DHL, TNT and UPS will not ship packages that contain chocolates within the content. Each courier has specific rules and requirements for different shipments and services, so we recommend checking this further with the designated courier for your route. When booking Express or Regular plus shipping services, please make sure not to include these items as the courier will refuse to collect the parcel. If you need further assistance, you can reach us by chat, phone or email before shipping to discuss your options further.

Can I send chocolates in the mail?

Even though chocolates and cookies are prohibited items by most of the post and courier companies, many people still ship chocolate, chocolate truffles and bonbonnieres regularly. Since chocolates are great gift ideas, people usually place them in the package among other belongings such as clothes. When shipping inside the EU, these items are often not discovered or detected by the courier’s scanner.

However, keep in mind that when you decide to send chocolate by courier, you do this at your own responsibility.

Will the chocolate melt when I send it internationally?

If you have followed our packing guidelines, and have chosen the fastest available shipping option, then the chocolate will most likely not melt during transit. However, as mentioned earlier, another factor that influences is the product’s ingredients and the quality of the cooling packs.

Can you mail a chocolate candy bar in an envelope?

Yes. Small chocolate candy bars can be safely sent in padded envelopes. However, have in mind that Eurosender envelope service is only suited to ship documents and letters. Therefore, make sure to book the package service when shipping a chocolate candy bar overseas.

What is the safest way of sending homemade chocolate candy overseas?

The safest way of sending homemade chocolate candy overseas is to pack it carefully and choose the fastest delivery option. To make sure the chocolate won’t melt during the way, you should pack it properly. Place homemade candy in a plastic container or jar to prevent from leakage. Wrap the container with several layers of bubble wrap or foil and add cooling packs, as recommended before.

Will my shipment be insured if I send chocolate from the UK to the USA?

If you decide to ship chocolate or anything that can be found on the prohibited and restricted items list, keep in mind that your shipment will not be insured. Thus, the shipper cannot claim for any possible damage.

What will happen if a courier discovers that I’m sending chocolate overseas?

Perishable goods, such as chocolate, are considered restricted for shipping by many courier companies. Therefore, if a courier notices that you are sending chocolate in your parcel, they will most probably refuse to take it upon collection.
When sending chocolate overseas, keep in mind that packages can be scanned and inspected in the logistics provider’s hub or during customs procedures. In this case, they can remove the chocolate from the package, return it to the sender or even destroy your shipment.

What are the most common reasons for shipping chocolate by courier?
  • Send chocolate to your loved ones. Many people that have family overseas are choosing to send chocolate gift baskets for many occasions.
  • Order special types of chocolate online. There are many types of chocolate that one cannot find in a local store so people are choosing to ship Belgian truffles, bonbons, bonbonnieres and other chocolate goods from abroad.
  • Sell homemade chocolate. Some are selling homemade chocolate bars online, and are looking for the most reliable shipping solution by courier; thus, they reach to us.


Take into consideration these guidelines when shipping chocolate nationally and internationally. Nevertheless, please consider that following them does not guarantee that the courier company will transport your package without restriction. In case you decide to ship chocolate, Eurosender will not be held responsible for any damages caused by the transportation of your shipment.