Colissimo International Shipping & Delivery Services
Before you book your local or international shipment with Colissimo, make sure to check our prices using the booking tool. We currently do not work with Colissimo but we have a network of over 100 reputable logistics providers.
Before you book your local or international shipment with Colissimo, make sure to check our prices using the booking tool. We currently do not work with Colissimo but we have a network of over 100 reputable logistics providers.
OUR BENEFITS
Why choose Eurosender?
Vetted couriers
Wide network of global logistics providers
One-stop platform
Instant quotes for parcels and pallets
Real-time assistance
Dedicated logistics experts to help you
Safe transport
Shipping insurance included in the price
The Eurosender dashboard will let you manage everything in one place
Try it for free
HOW YOU CAN SHIP
Our shipping services
How long does Colissimo take to deliver?
Colissimo shipping times within Metropolitan France are estimated at 2-3 working days. Colissimo international delivery times are usually 4-21 working days depending on the route and service selected. You can check the Colissimo delivery times for domestic and international shipping services in the tables below.
Colissimo shipping times within Metropolitan France
| Service | Parcel size | Delivery time |
|---|---|---|
| Colissimo Domicile | Up to 30 kg | 2 working days |
| Colissimo Point Retrait | Up to 20 kg | 2 working days |
| Colissimo Retour | Up to 20 kg | 2 working days |
Colissimo shipping times to French Overseas Territories
| Service | Parcel size | Delivery time |
|---|---|---|
| Colissimo Domicile | Up to 30 kg | 5-7 working days |
| Colissimo Eco | Up to 30 kg | 18+ working days |
| Colissimo Retour | Up to 30 kg | 5-7 working days |
Colissimo international delivery times
| Service | Parcel size | Delivery time |
|---|---|---|
| Colissimo Domicile | Up to 30 kg | 3-5 working days |
| Colissimo Point Retrait | Up to 20 kg | 3+ working days |
| Colissimo Retour | Up to 30 kg | 3+ working days |
Colissimo pick-up and drop-off points
Customers can send parcels with Colissimo from the comfort of their own homes or bring them to a local Colissimo drop-off point.
When placing an order to send a parcel with Colissimo, customers can select any of the 19,000 Colissimo pick-up points in France for their parcel delivery. Please note that the weight limit for parcel delivery to a Colissimo pick-up point is 20 kg, while for home delivery, it is 30 kg.
Check the table below for more information about Colissimo pick-up and drop-off points.
| Type | Description | Pick up |
|---|---|---|
| La Poste branch | French postal service, operating in Metropolitan France, Overseas Territories and the Territorial Collectivity of Saint Pierre and Miquelon. | Within 10 working days |
| Relay point | Businesses such as petrol stations and supermarkets that are within the Colissimo pick-up point network. | Within 10 working days |
| 24/7 locker | Self-service lockers located near shopping centres, car parks, and metro stations. Parcels can be picked up or dropped off at any time | Within 3 working days |
NEED MORE INFORMATION?
FAQ on Colissimo international shipping services
Does Colissimo deliver on Saturdays or weekends in general?
No, Colissimo delivers from Monday to Friday only. They do not operate on weekends or public holidays.
What are Colissimo’s delivery hours?
Colissimo delivery hours are generally 9 am to 6 pm if you plan to receive your parcel at your home or business address.
Is Colissimo part of DPD?
Yes, along with Chronopost, Colissimo is one of the brands of the DPD Group, which in turn is owned by La Poste.
Who delivers Colissimo parcels in the UK?
Colissimo hands over smaller parcels (up to 20 kg) to Royal Mail and larger parcels (up to 30 kg) to Parcelforce for last-mile delivery in the UK. The selected courier will depend on the size of your item.
Can I ship internationally to the USA with Colissimo?
Yes, you can! Colissimo ships to the USA as well as over 220 countries around the world. The only limitation is that you can only send parcels of up to 30 kg with Colissimo.
Who delivers for Colissimo in Canada?
International shipments sent via Colissimo to Canada are delivered by Canada Post. Colissimo international delivery times are estimated at 4-8 working days.
What services does Colissimo offer for businesses?
It is very easy for e-commerce businesses to send parcels via Colissimo. Thanks to a range of services, businesses can:
- Book a courier collection from their address (online)
- Arrange collection for a suitable time frame (Colissimo On Demand)
- Choose between 3 delivery methods (Colissimo Europe)
- Integrate with Colissimo API and access the services of their CMS partners
Colissimo offers two types of contracts to business customers: Facilité (no-commitment) and Privilège (regular shipments, large volumes).
What is ColiShip, and how does it work?
ColiShip is an online tool that facilitates shipping for businesses in France, Overseas Territories and internationally. It can be installed on any device (computer, tablet and mobile) and allows online shops to organise deliveries and parcel returns with the best solutions Colissimo offers.
Can I send large or heavy parcels with Colissimo?
Colissimo is not suitable for shipping heavy or large parcels items because of the weight limit they impose.
How do I track my parcel from Colissimo?
You can access the Colissimo parcel tracking information on the website of La Poste. To do this, you will need to enter your Colissimo parcel tracking number, which has a total of 13 digits and letters, in the online tool.
Why is my Colissimo parcel tracking not updating?
If the Colissimo parcel tracking is not updating or if it shows an unusual status like “your parcel is in transit at our logistics platforms”, please contact La Poste’s Colissimo customer service.
Are Colissimo express delivery services insured?
Yes, when you send a parcel with Colissimo, La Poste automatically includes a flat-rate compensation in the event of loss, theft or damage.
How can I contact Colissimo?
You can contact Colissimo via phone, email or post. On their website contact page, you will need to select your type of enquiry to get their contact information and availability. They provide support in French and English.