Shipping with ELTA courier | Hellenic Post

The Hellenic Post (ELTA) is the state-owned postal service provider in Greece founded in 1828. The Hellenic postal service provider is a member of the Universal Postal Union and offers postal and courier services, as well as others such as financial services. ELTA Courier is a subsidiary company of the Hellenic Post. At Eurosender, we have a network of vetted international logistics providers that is continuously growing. However, at the moment we do not cooperate with ELTA Courier. When booking your shipment with us, our system instantly compares quotes with different providers and selects the offer that has the best price-quality ratio for your route and requirements.

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ELTA Courier – FAQ section

What is the difference between the Hellenic Post and ELTA Courier?

ELTA Courier is a daughter company of the Hellenic Post (ELTA). It was founded in 2000, and it focuses on providing courier services in Greece and abroad, operating as an independent company.

ELTA prices: What to expect?

ELTA prices depend on the service you choose, the distance, and the dimensions of your shipment.
On the other hand, when shipping with Eurosender, you can get an instant quote for sending packages or pallets.


What is the “porta porta ELTA” service?

Porta porta ELTA service is the key domestic courier service offered by ELTA Courier. It is widely known as DOOR – TO – DOOR service and has been provided since 1987. Additional services are deliveries at a predetermined time, Delivery on Saturday at selected locations (company network), Re-Delivery (Third delivery) and ELTA package insurance. Courier services abroad include the EMS service (EXPRESS MAIL SERVICE) and the SPM service (SPECIAL PRIORITY MAIL).

Am I entitled to ELTA package insurance?

The company’s responsibility for loss or damage has a certain limit for the “porta porta ELTA” service, depending on the type of the shipment. You can also get insurance through the Declared Value service, for shipments of high value.
At Eurosender, we include a basic insurance in every shipment. For extra protection, especially when shipping expensive items, we recommend purchasing additional protection, that can be added during the order process at a small extra price.

Where can I find ELTA courier tracking?

Both the Hellenic Post and ELTA Courier offer a tracking system for locating letters, parcels and packages. You can find your ELTA courier tracking on the following links:

  1. The Hellenic Post tracking system (ELTA tracking) is called “ELTA track and trace”.
  2. The ELTA Courier tracking system is included in every service.

When booking with Eurosender, you can follow you parcel at any time. All you need to do is to simply insert the tracking number in our digital tool.

What can I do if I have an ELTA lost shipment?

If you have any problems with your shipment, such as a lost, damaged or delayed package, you should contact ELTA customer service at (+30) 0800 1182000, Monday to Friday, from 8am to 8pm.

Where can I find ELTA packaging instructions?

You can find ELTA packaging instructions, for both domestic and international shipments, in the company’s site. Eurosender offers many useful packaging instructions for a range of items (from a smartphone to car parts).

Where can I find the ELTA branches?

If you are looking for ELTA branches, you can use the search engine provided in the company’s site. There you can also find a list of ELTA branches operating at extended business hours. Since July 2011, ELTA Courier’s headquarters are in central Athens at the junction of L. Vouliagmenis 115-117 and L. Ilia Iliou.

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Disclaimer: The information above is the result of online research. When looking for accurate information, such as ELTA prices, complete lists of ELTA forbidden items, ELTA restricted items, or ELTA packaging instructions, always check the official website of the Hellenic Post.