How to send a pandemic care package

Sending a care package to friends and family to let them know you are thinking of them during the Covid-19 pandemic is more important than ever. With many people stuck at home in self-isolation, unable to see their loved ones, there has never been a better time to send a pandemic care package to brighten someone’s day and beat the boredom. Find out how you can ship care packages to family in Covid-19 lockdown, and book low-cost worldwide parcel delivery with Eurosender.

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International shipping to self-isolating loved ones – with Eurosender

Whether you’re sending a pandemic care package or an oversized gift to surprise someone in lockdown, Eurosender’s logistics specialists are working harder than ever and are able to arrange collection and delivery from your doorstep to almost any destination worldwide. You can book affordable and reliable shipping to loved ones in self-isolation in a few simple clicks:
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Things to consider before booking a parcel delivery during a lockdown

Before you ship a parcel to someone in isolation, there are a few ways to ensure your delivery goes smoothly. These guidelines will ensure your friends or family in lockdown don’t miss out on their pandemic care package:
Packing
Before collection, your pandemic care package should be packed according to our guidelines to avoid refusal by the courier company or damage during transport. Check our guidelines for packing specific items.
Prohibited and restricted items
When preparing your care package, make sure it does not contain prohibited or restricted items to avoid a failed delivery or legal issues.
Insurance
All standard shipments booked through Eurosender have basic insurance included in the price. Additional insurance is available to purchase at discounted prices.
Hygiene
Consider disinfecting the items and packaging before packing and unpacking. Upon collection and delivery, remember to keep a safe distance and avoid physical contact to protect loved ones and couriers from the spread of germs.

Common issues when delivering a parcel to someone on quarantine

When sending a care package to a loved one in isolation, or during normal parcel deliveries, some issues can arise which can lead to failed deliveries. When you are unable to leave home for any reason, you will want to avoid these at all costs:
No access
Some premises require an access code, key card entry, or contain multiple tenants each with their own intercom. Always make sure any relevant information is provided to the courier, including names of consignees which match the name on the door, so that the courier can access the main entrance.
Remote areas
If your friends and family live in a rural or remote area, this may cause longer transit times and delays. When booking, make sure you check the estimated delivery times carefully.
Damaged content
You don’t want your friends and family to receive broken gifts, so make sure you pack your parcel well and instruct the receiver to check the package carefully upon delivery.
Wrong details
Giving the correct address is essential when delivering a parcel to someone in quarantine. This also includes correct contact numbers of the sender and receiver, and remember that couriers will normally only contact local telephone numbers.

How to correctly address your care package for friends and family in lockdown

  1. Country
    Choose the country of pick-up/delivery.
    Ex.: Australia
  2. Name & Surname
    Add the full name of the consignee.
    Ex.: Simon Young
  3. Address
    Fill out the street name in full and the number.
    Ex.: Blake street 13 Residential complex: The Mews.
  4. Additional info – Optional
    Important: As these comments are optional, the courier doesn’t always take them into consideration.
  5. Zipcode
    Add the zip code, please double check if it’s the right one.
    Ex.: 3205
  6. Town/city
    Add the full name of the town or city.
    Ex.: South Melbourne
  7. Phone number
    Add the phone number, change the area code if needed.
    Ex.: +61 413 302 618

The best care package ideas for those in lockdown

Sending a care package is a personal thing, so what you decide to send your loved ones in lockdown will depend on the person and the situation. However, here are a few popular pandemic care package ideas:
Board games and puzzles
A great way to pass the time and beat boredom while being stuck at home, board games are also easy to pack and ship.
Books
Are your friends and family avid readers? Why not send them their favourite novel to keep them occupied.
Snacks and food
Homemade food items are considered restricted or forbidden by couriers but you can still send dried, vacuum-sealed or non-perishable treats to loved ones in lockdown! For guidelines on sending food, see our dedicated page.
Groceries
Sending loved ones staples and groceries during a pandemic is a great idea as many may have limited access to supermarkets. Before you send these, be sure to check they are not prohibited or restricted.
Personal items and reminders of home
If your loved one is living abroad during the pandemic, why not send them a favourite teddy bear, perfume or photos from home? The possibilities are endless. Just make sure you are permitted to ship it.

What you should not send in a care package to someone in self-isolation?

  • Prohibited or restricted items by couriers
    Check these carefully to ensure it is possible to send the item by courier. Some items may be considered prohibited or restricted by most courier companies.
  • Items which are not allowed in certain countries
    Always check local laws and customs regulations in case an item is not considered legal where you wish to ship.
  • Items which could carry germs and potentially infect your loved ones
    Always make sure what you are sending won’t make your loved ones sick. To prevent this, you can disinfect the item before packing or unpacking.

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