HOW TO SHIP
HOW TO PACK
Prepare the necessary materials and follow these simple steps to pack electronic goods for shipping by courier:
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SHIPPING REGULATIONS
Shipping electronics internationally by mail or courier is perfectly legal both for private individuals and for authorised resellers if the devices comply with the requirements below.
Items containing attached, non-removable lithium-ion batteries can be sent by all modes of transport, provided they comply with the parameters outlined in the UN Manual of Tests and Criteria:
Devices with lithium batteries exceeding the above specifications cannot be transported by air but can be carried by road or over sea. These restrictions do not apply to older devices powered by nickel-cadmium (NiCad) and nickel-metal hybrid (NiMH) batteries.
Batteries of any kind must always be transported and shipped inside the device. All other relevant battery charge and other transport recommendations for every device model can be found in the manufacturer’s product information sheet.
For electronic devices sent abroad by courier between two non-EU member states, a customs declaration will be required. Do not try to lower the value of imported goods, otherwise, the package may be seized by customs officers. Check all the details in advance.
If you are still unsure about your shipping options, let our logistics experts walk you through the process. You can get real-time assistance through our live chat.
We have compiled dedicated guides on the best way to ship various electronic devices internationally:
NEED MORE INFORMATION?
Yes, you can send this type of article by post, but it is highly recommended that you check how to pack electronics to prepare them for shipping. If you send your electronic device internationally, check whether it will undergo a customs clearance procedure. Keep in mind that the battery should travel inside the device. Our guidelines on how to pack electronic goods for shipping by courier are also applicable for electronics delivery by post.
Whether you send electronic devices overseas or across the country, by post or courier, pack your items in their original packaging to guarantee maximum safety. This is the best and safest way of shipping electronics internationally since this packaging was tailor-made to protect your device. Make sure to add enough padding materials and follow our simple guide on how to pack electronics for shipping overseas. Do not forget to create a back-up copy of important data on your electronic device before sending it abroad by courier.
If you are shipping electronics in bulk across Europe, our Van Delivery Service is ideal as you get a fast and safe transport solution, with no stopovers. While packing is not always required for van shipments, we do recommend protecting your electronics adequately according to our instructions, to minimise the risk of damage during transport.
Almost every courier company will offer international shipping solutions for electronics – as long as they comply with the applicable regulations for your route. UPS and DHL are examples of companies that deliver electronics worldwide.
If you do not have the original box anymore, simply find a resistant cardboard box of adequate size and follow the packing instructions to send your electronic device overseas in the best way:
No, lithium-ion (rechargeable) batteries are highly flammable and if they are exposed to high temperatures they are prone to overheating, which can potentially lead to an explosion. Although this risk is small, lithium-ion batteries should be shipped at a state of charge (SoC) not exceeding 30% of their rated capacity. Read more about shipping items with batteries.
Basic insurance will automatically be included to your shipment provided that you comply with the courier’s shipping and packing restrictions. For extra protection, we also offer additional insurance options with higher coverage at very low rates.