Auction collection and delivery services with Eurosender

BEFORE SHIPPING

What to consider when booking auction shipping services

Proper preparation is essential when shipping to or from an auction house. The following guidelines will assist you in ensuring that your shipment is successful:

• Collection and delivery at the auction house by a third party – If you cannot be present, you will need to arrange for another person to wait for the auction collection service. Make sure that the item is adequately packed for shipping. You can either pack it yourself or coordinate this with the auction house.
• Provide accurate address details – When booking your shipment, insert complete and correct address information to avoid any issues. Provide the contact details of a staff member at the auction house who can assist with the shipment.
• Customs documentation and procedures – If you are shipping internationally to or from an auction house, check in advance which shipping documentation will be required to prevent unnecessary customs delays at the border.
• Insurance – Most shipments arranged through Eurosender are covered by our standard insurance, with additional insurance available for purchase during the order process.

How to provide an address for auction shipping services

When scheduling an auction collection service, ensure that you provide the exact location where your item will be held and the contact details of the person responsible for handing it to the courier driver.

Accurately providing these details is crucial in ensuring that the pick-up runs smoothly:

1. 1. Country
      Choose the country of pick-up/delivery.
      Ex.: United Kingdom
   2. Name & Surname
      Add the full name of the staff member responsible for handling your shipment, as well as the name of the auction house.
      Ex: John Turner, Christie’s London
   3. Address
      Fill out the street name in full and the number. Check their website to make sure it is correct.
      Ex.: 8 King Street, St James’s, London
   4. Additional info – Optional
      Here you can add additional information, such as a reference number or alternative contact details. Bear in mind that the courier doesn’t always take this information into consideration.

   Ex.: Lot. No. 46587703

   5. Zip/post code
      Add the zip/post code and make sure it is correct.
      Ex: SW1Y 6QT
   6. Town/city
      Add the full name of the town or city.
      Ex.: London
   7. Phone number
      Add the phone number, change the area code if needed.
      Ex.: +44(country code) XXX XXX XXXX

   Courier service providers are not obliged to contact you by phone. In case they decide to do so, only local phone numbers will be contacted.